I had such a wonderful experience at this clinic today! Elvira is incredibly accomodating but professional with friendly demeanor and put me right at ease. What really stood out was the depth of know... See more
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Company details
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Laser Clinics Australia offer a range of treatments including Laser Hair Removal, Advanced Skin treatments, Cosmetic Injectables and CoolSculpting®.
Contact info
39 Herbert Street , 2065, Sydney, Australia
- www.laserclinics.com.au
- info@laserclinics.com.au
- laserclinics.com.au
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Nicola from B.J Was so caring…
Nicola from B.J Was so caring thoughtful and made me feel very relaxed .Nicola was fast professional,I couldn’t believe how quick my laser treatment was .. she answered all my questions.. Can’t recommend her highly enough
B.Deland
They do really well with care and…
They do really well with care and service, always do a good job!
the death of customer service
George Street clinic is so truly so bad. Not sure if they intentionally hire unfriendly staff but the customer service in that joint does not exist. If you want to be made to feel like a fool for requesting the services that they offer then this is the place for you. Shop also desperately needs a face lift - it feels like a wartime bunker in there.
Emma from LCA Doncaster Westfield is amazing!
Emma from LCA Doncaster Westfield is absolutely amazing. Her knowledge, service, customer care, and support are outstanding. I highly recommend her.
To the LCA management team—staff like Emma truly make a difference. Recruiting more knowledgeable, passionate, and caring people like her would elevate the experience for everyone.
We all deserve great service and outcomes, and more importantly, to be understood and supported in our needs.
Thank you Emma.
Queens plaza QLD - Hyeju
I had an appointment with Hyeju, she was very professional, caring and lovely. It was my first time at laser clinic and she made sure treatment was personalised based on what I wanted and I’m extremely satisfied with my result. Hyeju and the team made sure I felt comfortable and I enjoyed every moment at the laser clinic queens plaza. I highly recommend Hyeju and team at the laser clinic queens plaza. Thanks Hyeju and the team☺️
Ani was very helpful and most of all…
Ani was very helpful and most of all she took into account all my past history.
Thank you 😊🙏
Amazing service
The girls in there are so nice, Kirsty especially makes my day. Such a beautiful person. Loved my service. Made sure that the setting was just right.
I’ve always been very well attended to…
I’ve always been very well attended to by the girls. However, I’ve had my appointments cancelled and rescheduled at the last minute several times, which has caused significant inconvenience to my schedule and organization.
I have sent an email through the “Contact Us” section and am awaiting a response regarding compensation for these three reschedulings.
Really friendly staff
Really friendly staff, quick and efficient appt - will definitely be back!
I was treated with absolute respect and…
I was treated with absolute respect and care.
Great customer service & value
I’ve been attending Laser Clinics Australia Castle Hill since August 2025, and the experience has been consistently excellent.
The team are always friendly, professional, and clearly well trained. They take the time to explain treatments and offer advice without hesitation, which builds a lot of trust.
What stood out most is how comfortable they make you feel, even in situations that could otherwise be quite daunting. The staff are respectful, reassuring, and completely non-judgmental.
Highly recommend for anyone considering treatment—especially if you’re feeling unsure or stepping into this space for the first time.
Professional and great knowledge
Nurse. Ali (Cairns Laser Clinic) answered all my questions I had regarding Botox in my masseters, she was super helpful and knowledgeable. It was my first time getting any injectables and made me feel very safe and comfortable and trusted her with what she was doing. Will definitely be booking her again for my future appointments! Definitely recommend!
Extremely disappointing service and double standards
Today was my third visit, and I am beyond disappointed with the front desk staff. I arrived 5 minutes late due to mall traffic and had already called ahead to inform them. Upon arrival, I was told I had to wait 20 minutes because I missed "half of my appointment time."
What’s frustrating is the blatant double standard: every time I arrived on time for previous sessions, I was still made to wait, yet I never complained. When I pointed this out, the receptionist was incredibly rude and dismissive. She gave me an ultimatum: "Either wait 20 minutes or leave the clinic now."
When I requested a refund for my remaining sessions since they were refusing to see me, she simply refused and kept repeating her ultimatum. If your scheduling is so "precise" that 5 minutes ruins it, why am I forced to wait when I'm on time? Terrible communication and zero customer service skills.
Thanks Nicola for a satisfying needling…
Thanks Nicola for a satisfying needling session. You know how to get the best out of the treatment. I can feel the difference on my face and love the results. Thanks again for your care and attention
Great all round experience and happy to…
Great all round experience and happy to keep going back
I had a kleresca treatment today with…
I had a kleresca treatment today with Megan at Joondalup. She’s always kind and makes me feel comfortable.
Thank you ☺️
Best experience
Best experience! Fay is the best and really puts my nerves at ease! I have had great results in my laser hair removal with noticeable results after 1 treatment!
Professional services
Wanted to say thank you for my two-week review appointment. The nurse practitioner was lovely, understood exactly what I was hoping to achieve, and the whole process felt seamless. I really appreciated the care and attention.
Excellent treatment, great outcome
I had an excellent laser treatment at LCA Woden! I booked in for a lip and chin laser treatment, (I have fair skin and dark hair, it's the bane of my life!) and it had been some months since my previous treatment. The therapist was lovely, took the time to listen to my concerns and was extremely thorough with the application of the laser. The results have been fantastic and I'm extremely happy with it.
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