LaserCube Reviews 351

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company, often describing the product as amazing and a masterpiece of ingenuity. Customers are highly satisfied with the quality of the product, noting its efficiency, compactness, and powerful capabilities. Many appreciate the excellent hardware, software, and support, finding the device easy to set up and run, even for beginners. The purchasing process and communication are frequently highlighted as amazing, with quick responses and expectations being over-delivered. However, some customers also noted that the user experience was not always satisfactory, particularly for beginners, due to fast-paced tutorials and a lack of intuitive design for casual home use. A few other people also felt that the product was noisy, the activation process messy, and the visual effects, such as the equalizer, were not as impressive as expected.

What people talk about most

Product

Users describe positive interactions with the product, with many expressing their love for the Lasercube's... See more

Quality

People report positive experiences with quality, with many describing the laser as incredible, amazing, and a... See more

User experience

Customers consistently note positive experiences with user experience, praising the easy setup and powerful... See more

Service

Customers had positive experiences with service, highlighting great support and communication. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Laser Cube is an amazing Light with Endless Capabilities. If Only they could include some sort of Instruction Manual or Online Course on how to Operate this Awesome peace of Equipment. It would... See more

Company replied

Rated 4 out of 5 stars

I'm still learning. What i didn't like was the the custom fee, I didn't expect it. Never mind. I am still figure out why sometime it doesn't connect to the mobile phone and why the feature on the... See more

Rated 4 out of 5 stars

The website navigation for checkout wasn't great. and you forgot the nanofogger with the initial shipment. But that's all inconsequential compared to the awesomeness of the laser cube. I am g0nn... See more

Rated 5 out of 5 stars

The Leser Cube 7.5 W ultra is indeed a masterpiece of ingenuity. It’s basically a laser light show in a box you can take anywhere. Highly recommend, but definitely not the sort of thing you would buy... See more


Company details

  1. Stage Lighting Equipment Supplier
  2. Laser Equipment Supplier

Written by the company

LaserCube is an all-in-one laser display system that fits inside a 1.7 kg, 10cm cube. The 3-hour battery makes it perfect for both house parties and the outdoors. It’s super easy to connect and just works!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

351 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing product

Amazing product! Congratulations!

July 13, 2022
LaserCube logo

Reply from LaserCube

Thank you so much! really appreciate that! Have a lot of fun and share your creations with us!

Rated 5 out of 5 stars

Great product and great reliable…

Great product and great reliable costumer service. I think it will fun to use it for my research in mixed reallity agents.

July 13, 2022
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Reply from LaserCube

Thank you Edu! It's good to hear that our support agents were helpful! Have a lot of fun and share your creations with us!

Rated 5 out of 5 stars

Excellent Product!!

Excellent Product!!! Very easy to instal.. Very easy to use.. i love this thing!!

July 8, 2022
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Reply from LaserCube

Thank you! hope you'll have a lot of fun!

Rated 5 out of 5 stars

Amazing laser

Amazing laser! You can list its advantages for a long time - but this has already been done many times before me. I use it in my photo works, and I really like it!

July 1, 2022
Unprompted review
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Reply from LaserCube

Thank you! We love your photo work, looks amazing! Keep it up!

Rated 5 out of 5 stars

Great product with AWESOME Support!!!!!

It took a while for me to get my LaserCube but it was definitely worth the wait! The product is great and LaserOS is easy to setup and use. I had a minor glitch plus a few other questions, so I headed onto the website and clicked on the option to chat via WhatsApp. I asked my questions and Jarek answered almost immediately with great answers, links to sites and videos that helped me tremendously - AWESOME Support!!! Funny story: I couldn't replicate the glitch I had whilst I was online with Jarek so I believe he solved it with the power of his mind - I think the Force was with him!! LOL

June 25, 2022
Unprompted review
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Reply from LaserCube

Hi! We are more than happy to read such reviews! It completely warms our hearts! I hope we will always be able to help you, and your LaserCube will bring you great joy and happiness.

Rated 5 out of 5 stars

Great lasers (I now have a pair)

Great lasers (I now have a pair)! Laseros software is easy to set up and use.
Everything in the kit is of the highest quality. The carry case is also excellent quality and very strong.
Fast delivery.
Good value for money.

June 20, 2022
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Reply from LaserCube

Thank you for your review! We are really happy that you appreciate all the effort we put in our hardware and software! Hope you'll have a loooot of fun!

Rated 5 out of 5 stars

Amazing tiny yet powerful laser

Amazing tiny yet powerful laser, it works great as a one man show, and support over WhatsApp is great. but if you wanna integrate it in your workflow (Touchdesigner, artnet, dmx ...) you should do some research and as the support team first, because it has it's own limitations in terms of that.

June 13, 2022
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Reply from LaserCube

Thank you very much for your very kind feedback! We are trying our best to satisfy our beloved customers :) Hope we will be able to help you not even once :) Have fun!

Rated 1 out of 5 stars

Asked for help as new 2nd Laser is…

Asked for help as new 2nd Laser is failing to start up .I.e no double white lights !
Yet the other on is fine. Said this to them 10 days ago but nothing 😟
I love the product but not the help

June 8, 2022
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Reply from LaserCube

Hello Paul! I'm sorry that you didn't get help to solve your issue, but honestly - I can't find your ticket on email support. Where and when did you contact us? Could you send us message directly to whatsapp: +44 808 1960609. Thank you!

Rated 4 out of 5 stars

insane

insane. waaouww.
just as laserOS windows aren't see my laserCube on network lan, same i set Lan Server or Lan Client. :(

June 4, 2022
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Reply from LaserCube

Hello! We are discussing your issue with our tech team. Please be patient and wait for our reply. Thank you!

Rated 5 out of 5 stars

Good and friendly service.

Good and friendly service.
Had a few questions for the support and they were always answered quickly, friendly and with good information that I needed.
Ordering and shipping went very well too. There was a short delay but that was not because of the LaserCube service but restrictions due to corona virus.

May 29, 2022
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Reply from LaserCube

Hello Ryus, I'm really happy to hear that you're glad because of our services. Feel free to reach out if any help is needed. Have fun!

Rated 5 out of 5 stars

This little black box is full of…

This little black box is full of magical delights! Every time I use (play!), with it, I discover something new. Anyway, I’m off to play some more - it’s addictive! The product is great, the customer service is great, that’s all you need to know……BUY ONE!

May 27, 2022
Unprompted review
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Reply from LaserCube

Hello Paul! Thank you for your very kind feedback! Feel free to reach out if any help is needed :) Cheers!

Rated 5 out of 5 stars

this lasercube is so amazing

this lasercube is so amazing, out of the box, so compact yet so powerfull, love it so much, and the seller also very helpfull with the delivery, while i got little delay due to my import custom, thank u so much for ur help

May 12, 2022
Unprompted review
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Reply from LaserCube

We are always happy to help! Hope you'll have a lot of fun with the LaserCube! And don't hesitate to contact us again! :)

Rated 5 out of 5 stars

Unboxing Specialist Approved

Amazing product does what it advertises and more!
At first the cost might look high but it only takes one gig to pay itself off and with the results more jobs are sure to come.
Easy connection,good documentation,security features,optimization and overall the best on it`s class

May 10, 2022
Unprompted review
LaserCube logo

Reply from LaserCube

Thank you very much! It's really lovely to read that users are happy and satisfied with the product.

Rated 4 out of 5 stars

Great product, please take care of TouchDesigner support.

I love your product, shipment and delivery were great, despite a little wait and confusion with customs part of DHL (EU). Much appreciated is an addition of usb-c to ethernet, which works on pc's too as another network card (very useful).

The product itself is unique and very powerful device. Pure magic. I can't praise it enough, hope it will last for long time.

Things that could do some improvements is quality of API and tech support. Touchdesigner plugins supplied on the website didn't work (crashed my TD and its rare) and only got the laser working thanks to Nairo Dorian's repository on github. I can't do links here, but you can find it by googling his name with lasercube.

May 9, 2022
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Reply from LaserCube

Hello Lukasz,
thank you for your honest feedback and review!
The most important thing is that TouchDesigner is a 3rd party app, so we have no impact on the development and implementation process. We already share an API, but TouchDesigner developers should implement it properly into their software.
And yes, Dorian made great work with creating a repo. We shared his repo on our FAQ page on LaserOS. You probably found the plugin dedicated to an old LaserCube USB. Hope you'll have a lot of fun with the Cube!

Rated 5 out of 5 stars

Clean and great service

Clean and great service, quick response and super fast well executed Logistics.

May 7, 2022
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Reply from LaserCube

Thank you for your kind and honest feedback!

Rated 5 out of 5 stars

Superfast shipping and very happy with…

Superfast shipping and very happy with the product. This is build like a tank and yet so small and very powerfull. I recommend it.

May 4, 2022
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Reply from LaserCube

Hello! We are really happy to hear that. Have a lot of fun and don't hesitate to ask if any help is needed!

Rated 4 out of 5 stars

I recently used a laser cube

I recently used a laser cube. We looked at simple functions using the app. Very satisfied. I still need to study a lot to get used to it. I will try hard to use it

April 29, 2022
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Reply from LaserCube

Dear Areum KIM,
Thank you for your feedback. Please look at www.laseros.com/tutorials for educational videos showing how to use LaserCube's features. If you would have any issues, don't hesitate to contact us at support@laseros.com

Rated 5 out of 5 stars

LaserCube is a very unique gadget

LaserCube is a very unique gadget. It looks intimidating but surprisingly easy to use. The instructions were clear and set up in a few minutes.

The ability draw has some interesting potential. Overall a very well designed piece of tech that draw eyes

April 19, 2022
Unprompted review

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