The Laser Cube is an amazing Light with Endless Capabilities. If Only they could include some sort of Instruction Manual or Online Course on how to Operate this Awesome peace of Equipment. It would... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm still learning. What i didn't like was the the custom fee, I didn't expect it. Never mind. I am still figure out why sometime it doesn't connect to the mobile phone and why the feature on the... See more
The website navigation for checkout wasn't great. and you forgot the nanofogger with the initial shipment. But that's all inconsequential compared to the awesomeness of the laser cube. I am g0nn... See more
The Leser Cube 7.5 W ultra is indeed a masterpiece of ingenuity. It’s basically a laser light show in a box you can take anywhere. Highly recommend, but definitely not the sort of thing you would buy... See more
Company details
Written by the company
LaserCube is an all-in-one laser display system that fits inside a 1.7 kg, 10cm cube. The 3-hour battery makes it perfect for both house parties and the outdoors. It’s super easy to connect and just works!
Contact info
United Kingdom
- +44 808 196 0609
- support@laseros.com
- laseros.com
4.5
Excellent
351 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s mind blowing
It’s mind blowing. The interface is very user friendly and tutorials are easy to understand. Love these beasts and accessories
Fariheen from Oiyaa
September 8, 2023
Unprompted review
All went well and the Product is great.
All went well and the Product is great.
Also the documentation and the several YouTube Videos are amazing.
August 12, 2023
Great products, beware of additional toll expenses in EU though
Good customer support, delivery contained more accesory items than expected.
July 31, 2023
Nice laser amazing
July 26, 2023
Superb Products & Service
Superb Lasers - The Best Quality.
Fast Shipping
Customer Service 2nd to none.
I have been a customer for 3 years now.
July 23, 2023
Reply from LaserCube
Thank you for your continuous support!
Reply from LaserCube
Thank you!
Reply from LaserCube
Thank you! Unfortunately, we have no impact on the giant as FedEx is. Anyway, we will do everything to improve the shipping experience.
It said in the commercial that I would…
It said in the commercial that I would be popular at the party with the Laser cube and I was.
May 23, 2023
Reply from LaserCube
❤️
Service was good
Service was good, but the Lasers disconnect often and the quality of the beams is not as crisp as promoted.
The software is good but takes 1,7 GB
May 23, 2023
Reply from LaserCube
Hello Martin,
thank you for your review! We are doing our best to keep our users satisfied, so your feedback is really important to us.
Regarding the lasers disconnection - did you faced that issue using WI-Fi only? or via LAN connection too? Wi-FI connection may be interrupted by other network devices around and these interferences can be decreased by changing wifi channel in lasercube's firmware settings. If you don't know how to do that, contact us via WhatsApp messages: +44 808 1960609 or support@laseros.com
Support Is timely & helpful
Any questions I had for support were quickly and efficiently addressed!
May 7, 2023
Reply from LaserCube
Thank you for your review!
Worth every penny
Got our laser a month ago and customer service was great through that whole process. We finally used the laser for our first show this weekend and it was absolutely worth every penny. It totally elevated the visuals for our concert!! And very user friendly right out of the box.
May 19, 2023
Unprompted review
Reply from LaserCube
Hi Brittany!
Thanks A LOT for such nice words! We are always super happy to hear that our customers are happy with the purchase. Have fun and don't forget to share some videos from the party! :D
Works easy and projects well
Works easy and projects well. If i could make the beams a bit thicker they would serve my purpose better. Indoors is good outdoors seems a bit light but if there is plenty of haze it serves my purpose. If there is a filter that makes beam thicker than the one that comes with it id be interested
April 15, 2023
Reply from LaserCube
Hello! You should try to use focal 25cm lens - it will make beams a bit blurry, but also thicker. Anyway - we are happy to hear to know you're satisfied with your purchase! Have fun!
a cool product
a cool product makes it easy to experience Laser show possebilities next step with connection to touch designer and usb replacement for Ilda
regards
emil
April 16, 2023
Reply from LaserCube
Thank you for sharing your feedback, really appreciate that!
Evenings of great fun
The service is outstanding, the product is exceptional. Evenings of great fun tinkering with Touchdesigner and the brilliant lasercube.
March 28, 2023
Reply from LaserCube
Hello Ghita, thanks once again for your feedback and support!
The Whatsapp support is very reactive.
The Whatsapp support is very reactive.
The transport case and equipment inside are well designed.
The tutorials on the Wicked Lasers YouTube channel are very detailed, perfect for beginners.
April 3, 2023
Reply from LaserCube
Hi Toki,
Thanks for sharing your thoughts and experience! We are happy to know that our efforts were worth it! Have fun!
An evidence: I will order other LaserCubes, sure and certain!
We ordered 2 times (3 LaserCube, with expander, etc ...) and are really delighted.
The characteristics of the LaserCubes indicated on the website correspond perfectly to what we were looking for.
We must add (and this is not the least important :), that we had a real follow-up of orders as well as a rare reactivity from the Wicked Lasers team, including for technical questions.
We especially thank Jarek, whose help has been fundamental and truly valuable.
April 5, 2023
Unprompted review
Reply from LaserCube
Hi there!
Thank you so much for such a detailed and kind review, means a lot to us! We are doing our best from the beginning of the customer journey till the end (which actually doesn't exist because we are always available for help!). We will forward your appreciation to Jarek for sure!
Great experience
I really liked the fact that they informed me that the order was not complete and one week later i received the lens kit. Great product. I e-mailed the support and very quick i got a respond.
February 22, 2023
Reply from LaserCube
Hello! Thank you for your kind words. We are doing our best to provide satisfying services and the best product ever! Have fun!
Quick shipping + trace…
Quick shipping with track and trace really good. And the lasercube are good packaged. I not get defect products all work 100%
March 24, 2023
Unprompted review
Reply from LaserCube
Hi Joost, thank you for your review! Hope you'll spend a lot of fantastic nights with your LaserCube 😁
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.