Lasik Eyes Reviews 

76
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Looks really dodgy...Wanted to take my bank card details in order "to confirm the appointment".. The guy on the phone got really pissed when I said i don't feel comfortable giving my card details over... See more

Rated 1 out of 5 stars

Is this website owned by Optical Express?! They seem to be the only clinics listed on the map when I type in my postcode. This despite knowing that there are other providers in the area who score high... See more

Rated 5 out of 5 stars

Questions quick, simple, direct, the whole experience was fast no delays took a few seconds only. Gives you confidence in the company if the initial contact is so professional. Cheers

Rated 5 out of 5 stars

Today 30may23 I browsed an ad for having a free test to explore if I qualified for a laser vision correction surgery. I filled the few prospective questions. Almost immediately I received a call from... See more

3.2

Average

TrustScore 3 out of 5

76 reviews

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3.2

All reviews

(76)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute scam

Absolute scam. I wear distance glasses and lenses and I decided to look for LASIK options so I went through LASIK-EYES online form and got a call back from their call center. I answered all their questions and explained it’s a first time eye surgery, no history of complications, mid aged and it’s just the simple standard LASIC option. They said the starting price is less than £600 an eye and it may vary after the consultation. They book me an appointment the next week with a local optic center in my area for today. We are all so excited that it was so easy and the price sounds reasonable until yesterday afternoon (1 day prior to the appointment) someone from the local center calls and repeats the same questions and then says the starting cost would be £3000 and it may increase after the consultation. I respond that I have responded to all these questions before and the price was not what I was told by LASIC-EYES before I accepted to provide my details and book an appointment. He didn’t care and said this is our prices so I told him to cancel the appointment. Disappointed and annoyed. It feels like LASIC-EYES is false advertising for these centers to lure potential customers with low pricing ads then embarrass them by centers and accepting higher prices.

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Professional

Questions quick, simple, direct, the whole experience was fast no delays took a few seconds only. Gives you confidence in the company if the initial contact is so professional. Cheers

May 2, 2022
Unprompted review
Rated 1 out of 5 stars

Laser eye surgery

As per other reviewer the service they offer appears to be to introduce you to optical express. I was called following completion of online enquiry form. I asked for reasons why i wouldn't just approach optical express directly. Person i spoke to was unable to offer any explanation.

March 29, 2022
Unprompted review
Rated 1 out of 5 stars

Pushed to go with Optical Express as the ONLY option right now (not the case)

I spoke to Lasik-Eyes.co.uk about my options just now. I live in central London and have been told that the only option at the moment is Optical Express (which is also heavily favoured on their website - always comes as a top result, etc.). I have personally spoken to three other clinics, including London Vision Clinic which is listed on the Lasik-Eyes.co.uk website, and can confirm all are receiving patients. I asked the representative of Lasik-Eyes.co.uk whether they have a partnership with Optical Express considering they told me it's the only option for me and she was unable to deny or clarify further, just kept on apologising (for what? - unclear).

I don't normally write reviews but this really bothered me because vision is such a sensitive topic and consumers really care about their research - pretending to be independent and then rigging results is unacceptable. Give us the choice.

February 16, 2021
Unprompted review

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