LawDepot Reviews 

7,996
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 533 reviews, reviewers had a great experience with this company. Customers frequently mention that the legal forms are simple to fill out, highly comprehensive, and very easy to navigate for various needs. Many people truly appreciate the helpful selection of templates and the convenient ability to update their documents whenever needed. Some reviewers were not happy with unexpected subscription charges and undisclosed billing details encountered after completing their documents. Consumers also mentioned that the monthly pricing plans were not clearly indicated during initial signup, leading to frustrating surprise costs. A few users additionally experienced difficulties when trying to manage their accounts or resolve payment issues.

What people talk about most

User experience

People report positive experiences with user_experience, highlighting a simple, straightforward process that... See more

Website

Reviewers mention ambiguous feedback about website experiences, with strongly divided opinions among users.... See more

Service

Clients share ambiguous opinions on service, reflecting a high level of disagreement among users. Many... See more

Payment

Customers had negative experiences with payment, consistently reporting frustration over unexpected... See more

Price

Consumers find price to be ambiguous, with widespread frustration over unexpected subscription fees and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It logged me out and I was unable to re-enter my document after printing one copy. Had to go to a copy machine to obtain second copy. Otherwise, priced right and efficient solution to creating docum... See more

Company replied

Rated 3 out of 5 stars

With AI I should now be able to get questions answered immediately. Maybe I can now that I purchased a license.-Got a license and no, their AI is insufficient relative to other AIs. And now that I hav... See more

Company replied

Rated 5 out of 5 stars

With a few forms for her Ill brother. Lawdepot required a subscription but had a seven day free review period. The forms worked their magic. I cancelled the sub, had a bit of trouble and wro... See more

Company replied

Rated 5 out of 5 stars

I guess I won't know how legally binding this document was until after I'm gone but this was easy to put together, hopefully checks all the boxes and is the responsible thing to do for our heirs. The... See more

Company replied


Company details

  1. Legal Services
  2. Association or Organization

Written by the company

More than 13 million people have used LawDepot to create over 41 million legal documents and save over 4.1 billion dollars in legal fees. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs.

Written by the company

Print or Download Your Customized Legal Document in 5-10 minutes
Whether you are interested in protecting your estate, managing a rental property, setting up a business or any other situation requiring legal forms, LawDepot's extensive selection of documents and legal resources are easy to use and will save you the cost of expensive legal fees. All of our documents are created and updated by a team of in-house lawyers since 2001.
Knowledgeable Support Team
We have one of the best support teams in the business. We're available to assist you Monday to Friday, 8am to 7pm ET by phone, chat or email.

Our Customer Commitment

Clear choices. Convenient subscription management. Support when you need it.

At LawDepot, we want customers to feel informed and confident from the start. Before checkout, customers can review pricing, subscription terms, renewal details, and cancellation information. After purchase, they can manage their account online, update or cancel their subscription, or get support by phone, chat, email, and our online Help Center.

Contact info

4.1

Great

TrustScore 4 out of 5

8K reviews

5-star
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4.1

All reviews

(7,996)

535 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to create2026

April 27, 2026
LawDepot logo

Reply from LawDepot

Hi Manuel,

Thank you for the 5‑star review! We’re glad to hear you found the process easy to create and straightforward to use. Making things simple and efficient for our customers is exactly what we aim for.

If you ever need help or have questions in the future, we’re always here to assist.

Kind regards,
Linda

Rated 5 out of 5 stars

EASY

SIMPLE AND EASY TO DO IT

May 5, 2025
LawDepot logo

Reply from LawDepot

We're happy to hear that you found it simple and easy. Thanks for your feedback!

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Value, Ease of use

great value, easy to use. very informative.

April 22, 2026
Unprompted review
LawDepot logo

Reply from LawDepot

We're glad you found it valuable and easy to use! We appreciate your positive feedback and are happy it was informative for you.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Law Depot makes residential leases…

Law Depot makes residential leases pretty easy and affordable

April 23, 2026
LawDepot logo

Reply from LawDepot

We're happy to hear that our residential leases are easy to use and affordable for you. Thank you for sharing your positive experience with us!

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Great service

Great service, No Stress!

April 23, 2026
LawDepot logo

Reply from LawDepot

We are happy to hear that you had a stress-free experience with our service. Thank you for your positive feedback; we appreciate it.

Sincerely,
Linda
Customer Support

Rated 1 out of 5 stars

I canceled my free trial a day after I…

I canceled my free trial a day after I tried using LawDepot. The wording in the document still had to be edited by an actual lawyer. Not worth the money. In any case, they charged my card after I explained I canceled, they said oh well, we got your money. I told them it would be easier to just do a refund instead of me filing a charge with my bank. The person said I was "threating them" and disconnected the chat. With that said, I would recommend other services before using this one, as they operate on shady business practices. Not saying what they do is illegal, but it is very suspect that their cancel options don't work when you push the cancel button, and when you ask for a refund they hang up on you.

April 21, 2026
Unprompted review
LawDepot logo

Reply from LawDepot

Hello Nathaniel,

Thank you for sharing your feedback. We’re sorry to hear that your experience was frustrating.

LawDepot provides self‑help legal document templates for general legal situations. Our documents are built by a dedicated team of legally trained professionals who have practiced law around the world. While many customers are able to use our templates successfully, users may need a lawyer when they have specific or complex needs that require further customization or advice from a licensed legal professional.

Regarding billing, our Free 7‑Day Trial provides full access at no cost during the trial period and automatically renews to a paid subscription only if it is not cancelled before the trial ends. When a trial cancellation is completed, it takes effect immediately—the subscription stops right away, the account page updates instantly, and a confirmation email is sent to the account holder. If a cancellation is completed during the trial period, no further charges are applied. These terms and instructions are clearly disclosed during signup and in the confirmation emails provided at registration.

We regret that this experience led to dissatisfaction and concerns about our service. If you would like to discuss your account or your interaction further, you may contact our Client Advocate team at ClientAdvocate@lawdepot.com.

Regards,
Linda
Customer Support

Rated 5 out of 5 stars

Easy

Easy. I have made many documents using this site, Saved me a lot of money

April 20, 2026
LawDepot logo

Reply from LawDepot

We're happy to hear that our site is easy to use and has saved you money by creating many documents. Thank you for sharing your positive experience with us!

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

great experience

great experience

April 19, 2026
LawDepot logo

Reply from LawDepot

Thank you, DeShawn, for the kind words and 5-star rating! We’re so happy to hear you had a great experience. Your support means a lot to us.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Used this company before and always had…

Used this company before and always had good results.

April 19, 2026
LawDepot logo

Reply from LawDepot

We're happy to hear that you've had consistently positive experiences with us. Thank you for your continued trust and valued feedback!

Sincerely,
Linda
Customer Support

Rated 4 out of 5 stars

Easy and simple

April 17, 2026
LawDepot logo

Reply from LawDepot

Thank you, Alfred, for your review! We’re glad you had an easy and simple experience, and we look forward to serving you again soon.

Sincerely,
Linda
Customer Support

Rated 1 out of 5 stars

Disgusting

Disgusting. Signed for the 7 days free subscription, they charged on the 7th day after I'd cancelled.

April 17, 2026
Unprompted review
LawDepot logo

Reply from LawDepot

We’re sorry to hear about your experience, and we understand how frustrating unexpected charges can be. Our goal is always to be transparent and fair, and we appreciate the opportunity to clarify how our subscriptions work.
LawDepot offers three licensing options:

Free 7‑Day Trial: Provides full access to an entire category of documents for one week at no cost. Unless cancelled before the trial ends, the subscription automatically renews at a rate between $35–$49 per month, depending on the category selected. You can cancel online at any time during the trial to avoid charges.
One‑Year Pro Subscription: Billed annually at $107.88–$155.88 (approximately $8.99–$12.99 per month), giving unlimited access to all templates within a selected category for the year.
Basic License: One‑time access to a single document, with pricing ranging from $7.50 to $120.00, depending on the document and access duration.

If you would like to discuss your account further, please feel free to email us at ClientAdvocate@lawdepot.com. I would be happy to review the details with you and discuss the account if you wish.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Revocable Living Trust

The legal documents are well‑structured and straightforward. We value the integrated editing capabilities that make it easy to revise or update content as needs or requirements evolve.

April 14, 2026
LawDepot logo

Reply from LawDepot

Hello,

We're happy to hear that you find the legal documents well-structured and straightforward. We appreciate your feedback regarding the integrated editing capabilities and their usefulness as your needs evolve. Thank you!

Sincerely,
Linda
Customer Support

Rated 1 out of 5 stars

This site sucks

This site sucks. It says you can have a free try and then if you save your data there is no way to go back without creating an account that costs money and a extensive agreement that makes you uncomfortable proceeding. Not happy wasted time on this.

April 14, 2026
Unprompted review
LawDepot logo

Reply from LawDepot

We’re sorry to hear that this was your experience, and we understand how frustrating it can feel when a process doesn’t work as expected.
While you can browse our site and preview documents without charge, saving your information or returning to edit a document does require creating an account. This is necessary to securely store your data and allow you to access, edit, or download your document later. At the account stage, we clearly outline the available licensing options, including the free 7‑day trial, so customers can review everything before deciding whether to proceed.
We recognize that legal agreements and account sign‑ups can feel overwhelming, and we appreciate your feedback. If you would like to discuss your experience further or have questions about how our service works, you’re welcome to reach out to us at ClientAdvocate@lawdepot.com. I’d be happy to review the details with you and discuss your concerns if you wish.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Revocable Trust

I guess I won't know how legally binding this document was until after I'm gone but this was easy to put together, hopefully checks all the boxes and is the responsible thing to do for our heirs. The price was right.

April 12, 2026
LawDepot logo

Reply from LawDepot

Hello Oscar,

We appreciate you sharing your experience. We're glad to hear that the document was easy to create, and we hope it provides peace of mind for you and your heirs. Thank you for your feedback.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Easy to get help

Help is always easy to navigate and get my questions answered!

April 10, 2026
LawDepot logo

Reply from LawDepot

We're happy to hear that our help resources are easy to use and provide the answers you need. Thank you for your positive feedback; we appreciate it.

Sincerely,
Linda
Customer Support

Rated 4 out of 5 stars

I thought this was free

I thought this was free. I get to the end and I need to pay for the license.

April 7, 2026
LawDepot logo

Reply from LawDepot

Hi Linda, thank you for taking the time to share your feedback—we really appreciate it.
We’re sorry for the confusion around pricing. While you can create and review documents for free, a license is required to download, print, or share the final version. At checkout, we offer a few licensing options so customers can choose what best fits their needs. These include a Basic option for access to a single document, a One‑Year Pro subscription that provides full access to an entire category of documents, or a 7‑day free trial, which allows unlimited access during the trial period and can be cancelled anytime if it’s not the right fit.
We understand how unexpected costs can be frustrating, and we’re always working to make pricing clearer and more transparent. Your feedback helps us improve, and we truly appreciate you giving us 4 stars.
If you have any questions about licensing or need help choosing an option, our support team is always happy to help.
Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Easy and affordable

It makes the task easy and cost effective.

April 7, 2026
LawDepot logo

Reply from LawDepot

We're happy to hear that our product makes the task easy and cost-effective for you. Thank you for your positive feedback; we appreciate it!

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

It was easy

It was an easy process

April 6, 2026
LawDepot logo

Reply from LawDepot

Thank you for your 5‑star feedback! We’re glad to hear you found the process easy and straightforward.

Sincerely,
Linda
Customer Support

Rated 1 out of 5 stars

Horrible this poorly designed… I filled…

Horrible this poorly designed… I filled out the same form 3 times with zero results

April 6, 2026
LawDepot logo

Reply from LawDepot

Thank you for taking the time to share your experience. We’re sorry for the frustration this caused. Our team did attempt to reach out by email to provide support and confirm that the first document was successfully saved to the account.
If you’re still experiencing difficulties or need any assistance, we’d be happy to help directly—please feel free to contact our Client Advocate team at ClientAdvocate@lawdepot.com. We’re committed to making sure our customers receive the support they need.

Sincerely,
Linda
Customer Support

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