LawDepot Reviews 

7,996
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 533 reviews, reviewers had a great experience with this company. Customers frequently mention that the legal forms are simple to fill out, highly comprehensive, and very easy to navigate for various needs. Many people truly appreciate the helpful selection of templates and the convenient ability to update their documents whenever needed. Some reviewers were not happy with unexpected subscription charges and undisclosed billing details encountered after completing their documents. Consumers also mentioned that the monthly pricing plans were not clearly indicated during initial signup, leading to frustrating surprise costs. A few users additionally experienced difficulties when trying to manage their accounts or resolve payment issues.

What people talk about most

User experience

People report positive experiences with user_experience, highlighting a simple, straightforward process that... See more

Website

Reviewers mention ambiguous feedback about website experiences, with strongly divided opinions among users.... See more

Service

Clients share ambiguous opinions on service, reflecting a high level of disagreement among users. Many... See more

Payment

Customers had negative experiences with payment, consistently reporting frustration over unexpected... See more

Price

Consumers find price to be ambiguous, with widespread frustration over unexpected subscription fees and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It logged me out and I was unable to re-enter my document after printing one copy. Had to go to a copy machine to obtain second copy. Otherwise, priced right and efficient solution to creating docum... See more

Company replied

Rated 3 out of 5 stars

With AI I should now be able to get questions answered immediately. Maybe I can now that I purchased a license.-Got a license and no, their AI is insufficient relative to other AIs. And now that I hav... See more

Company replied

Rated 5 out of 5 stars

With a few forms for her Ill brother. Lawdepot required a subscription but had a seven day free review period. The forms worked their magic. I cancelled the sub, had a bit of trouble and wro... See more

Company replied

Rated 5 out of 5 stars

I guess I won't know how legally binding this document was until after I'm gone but this was easy to put together, hopefully checks all the boxes and is the responsible thing to do for our heirs. The... See more

Company replied


Company details

  1. Legal Services
  2. Association or Organization

Written by the company

More than 13 million people have used LawDepot to create over 41 million legal documents and save over 4.1 billion dollars in legal fees. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs.

Written by the company

Print or Download Your Customized Legal Document in 5-10 minutes
Whether you are interested in protecting your estate, managing a rental property, setting up a business or any other situation requiring legal forms, LawDepot's extensive selection of documents and legal resources are easy to use and will save you the cost of expensive legal fees. All of our documents are created and updated by a team of in-house lawyers since 2001.
Knowledgeable Support Team
We have one of the best support teams in the business. We're available to assist you Monday to Friday, 8am to 7pm ET by phone, chat or email.

Our Customer Commitment

Clear choices. Convenient subscription management. Support when you need it.

At LawDepot, we want customers to feel informed and confident from the start. Before checkout, customers can review pricing, subscription terms, renewal details, and cancellation information. After purchase, they can manage their account online, update or cancel their subscription, or get support by phone, chat, email, and our online Help Center.

Contact info

4.1

Great

TrustScore 4 out of 5

8K reviews

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4.1

All reviews

(7,996)

535 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

easy to use

Easy to use!

May 15, 2025
LawDepot logo

Reply from LawDepot

Thank you for the 5 stars! We’re happy to hear it’s easy to use—let us know if there’s anything we can do to make it even better.

Sincerely,
Linda
Customer Support

Rated 1 out of 5 stars

Charged for account I couldn't access due to "passcode."

I was unable to access my account due to a password. So I was being billed for an account I couldn't cancel and when I logged into my account it showed me only one subscription as canceled. I had to call during business hours to finally get ahold of someone and cancel the subscription. Also was told it was my fault the additional charges came out of my account because I didn't put in a pass code and that I should have called earlier. The lady was rude, disrespectful and unprofessional.
So disappointed as this company caused more stress in an already difficult time of life.

100% DO NOT RECOMMEND

May 7, 2026
Unprompted review
LawDepot logo

Reply from LawDepot

Hi Kristiana,

Thank you for sharing your feedback. We’re very sorry to hear about your experience and the stress this situation caused.

We’d like to clarify that the charges were not related to a missing or unset password, but rather because the subscription remained active during that time. We understand from your message that there may have been difficulty accessing your account, and we’re sorry that this created confusion. If a password or login issue occurs, you can reset your password at any time directly on our website, and our support team is always available to help regain access quickly.

To help prevent situations like this, we also send an email at sign-up with a direct link to create or set your password, along with full access instructions.

Regarding the subscription itself, your account was enrolled in a 7-day free trial, which automatically renews into a monthly plan (between $39–$54 plus applicable taxes) unless cancelled before the trial ends. A confirmation email was sent at the time of registration outlining the trial period, renewal date, and how to cancel or contact support.

We’re also very sorry to hear about your interaction with our support team. This is not the level of service we aim to provide, and your feedback will be reviewed internally to ensure we improve.

We truly regret the frustration this caused and appreciate you bringing it to our attention.

Best regards,
Linda
Customer Support

Rated 1 out of 5 stars

LawDepot SCAM

LawDepot advertise very low fees to register a corporation something like $99, however when you go to their website and start your registration the cost is kept hidden from you. They start collecting informationm page after page and wasting your time, when it is time to pay this is where you will find out that the true minimal cost exceed the advertised cost by at least 400% to 500%, this should be illegal and this business is run by a shred business people who think they can screw average Joe and get away with it. Therefore it is a dishonest and untrusted business to deal with.

May 7, 2026
Unprompted review
LawDepot logo

Reply from LawDepot

Thank you for taking the time to share your experience, Abdulghani. We’re sorry to hear that the pricing came across as unclear or frustrating — we understand how that can feel disappointing.
Our intention is always to be transparent about costs. The advertised price typically reflects our service fee, while government filing fees and any additional options are displayed later in the process once the details of the incorporation are better defined. We aim to present a full breakdown of all charges before any payment is required so customers can review everything carefully.

We truly appreciate your feedback, as it helps us improve how we communicate pricing and set expectations. If you’d like, our team would be happy to walk through the costs with you and answer any questions.

Sincerely,
Linda
Customer support

Rated 5 out of 5 stars

Easy to use.

May 3, 2026
LawDepot logo

Reply from LawDepot

Thanks for the 5‑star review! We’re glad you found it easy and convenient to use.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Good

Gooooooodd

May 3, 2026
LawDepot logo

Reply from LawDepot

Thank you for the 5‑star review! We’re glad you had a good experience and appreciate your feedback.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars
LawDepot logo

Reply from LawDepot

We're glad our instructions were easy to follow. Thank you for letting us know about your experience.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars
LawDepot logo

Reply from LawDepot

We're happy to hear that our instructions were easy to follow. Thank you for your positive feedback; we appreciate it.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars
LawDepot logo

Reply from LawDepot

Thank you so much, Frank! We truly appreciate your kind words and 5-star review. We’re always here for you and grateful for your support.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Besides the fact we sort of already…

Besides the fact we sort of already worked out what will happen, this was an easy process to get document.

May 1, 2026
LawDepot logo

Reply from LawDepot

We're happy to hear that you found the document process easy. We appreciate your feedback and are glad we could provide a positive experience. Thank you!

Sincerely,
Linda
Customer Support

Rated 1 out of 5 stars

I googled something and Law Depot came…

I googled something and Law Depot came up as a resource. I answered a few questions , entered my email, but NO billing information or password was entered. I realized that this was not the information that I was looking for, so I exited the page and moved on. NO account was created. Next thing I know, my bank was charged $39.90 !!! I called the company, she said she didn't show an account for me (duh?) and wanted me to give her the first 4 numbers and last 4 numbers of my credit card. i told her i would only give the last 4 numbers. Why would I give a company that has just ripped me off even more credit card info that the last 4 numbers? She said there was only a 50% chance that would work. Of course she could't find anything. Now I have to go through the trouble of disputing the charge with my bank! DO NOT EVEN LOOK AT THIS COMPANYS WEBSITE! They'll somehow rip you off!!!

April 30, 2026
Unprompted review
LawDepot logo

Reply from LawDepot

We’re sorry to hear about your experience and understand how unexpected charges can be frustrating. We appreciate the opportunity to clarify how our service works and are happy to assist further.
When creating documents on LawDepot, customers may choose from several licensing options, including:

One‑Year Pro Subscription – annual access to an entire category of documents (such as estate planning or business), allowing unlimited creation, editing, and downloads during the subscription term.
Basic License – one‑time access to a single document for a specific duration, with pricing based on the document selected.
Free 7‑Day Trial – temporary access to a full document category that renews automatically to a monthly plan unless cancelled within the trial period. Cancellations can be completed online at any time during the trial.

Regarding account assistance, our support team can only locate a purchase when certain identifying details are provided. This is a security measure designed to protect our customers’ financial information. While we don’t share full verification procedures publicly, examples of information that may help us locate a transaction include the email address used, an order number, or partial card details along with the purchase date.
Our intention is never to cause confusion or inconvenience, and we’d genuinely like the opportunity to review this matter and help resolve it. If you would like further assistance, please contact us directly at ClientAdvocate@lawdepot.com, and our team will be happy to help.
Thank you for bringing this to our attention.

Sincerely,
Linda
Customer Support

Rated 1 out of 5 stars

Charged before Free Trial Ended!

Free Trial date is 4/29/2026
When I try to cancel on 4/29/2026 system shows I was already charged for the next month.

April 29, 2026
Unprompted review
LawDepot logo

Reply from LawDepot

Hi Eddie — we’re sorry for the frustration this caused and appreciate you bringing it to our attention.
If a cancellation is completed after a billing cycle has already renewed, the system may display the charge for the upcoming period. That said, we’d be happy to review your account, including the timing of the charge and cancellation, to ensure everything was handled correctly.
If you’d like further assistance, please contact us directly at ClientAdvocate@lawdepot.com, and our team will be glad to look into this for you.
Thank you for taking the time to share your experience.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

great stuff

It's easy to use, and the price is reasonable.

April 29, 2026
LawDepot logo

Reply from LawDepot

We're happy to hear that our product is easy to use and reasonably priced. Thank you for your positive feedback; we appreciate it!

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars
LawDepot logo

Reply from LawDepot

We're glad you found the prompts easy to follow! Thank you for your positive feedback; we appreciate it.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Commercial lease

Easy to use and has helpful information to help create documents

April 29, 2026
LawDepot logo

Reply from LawDepot

We're happy to hear that our product is easy to use and provides helpful information for creating documents. Thank you for your positive feedback!

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars
LawDepot logo

Reply from LawDepot

Thanks so much, Charlotte! We’re happy to hear you found the experience helpful and informative. Your feedback means a lot to us!

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars
LawDepot logo

Reply from LawDepot

We're glad you found our services quick, easy, and fairly priced. Thank you for your positive feedback; it means a lot to us.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

The form was easy to fill out and the…

The form was easy to fill out and the charge of $35 for 5 years is excellent.

April 28, 2026
LawDepot logo

Reply from LawDepot

We're happy to hear that you found the form easy to complete. We appreciate your positive feedback regarding our affordable pricing for the five-year term.

Sincerely,
Linda
Customer Support

Rated 1 out of 5 stars

I used this service in August 2023 for…

I used this service in August 2023 for a travel template for my daughter to travel as a minor, this company has since taken £33 a month form my credit card (which i renewed twice in the interim) and continued to extract money form me without ever once communicating with me. This is scandalous and appalling. How can this be allowed? I demand a repayment immediately.

April 28, 2026
Unprompted review
LawDepot logo

Reply from LawDepot

Hello Sam,

Thank you for sharing your concerns. We understand how frustrating unexpected charges can feel and appreciate the opportunity to clarify.

We’ve reviewed your account and can confirm that a subscription was selected during checkout and was not cancelled, which is why it remained active and continued to bill.

When creating a document on our website, customers can choose from several licensing options, all of which are clearly presented at checkout:
-Free 7‑Day Trial – Provides full access to an entire category of document templates for one week. After the trial period, the subscription automatically renews at a rate between £33 and £47 per month unless cancelled.
-Basic License – One‑time access to a single document for a specific duration, priced between £7.50 and £109, depending on the document and access length.
-One‑Year Pro License – Annual billing ranging from £83.88 to £119.88 (equivalent to £6.99–£9.99 per month), granting ongoing access to an entire category of documents.

All subscription pricing, renewal terms, and cancellation instructions are disclosed during checkout and included in the confirmation emails sent at the time of purchase. Charges only continue while a subscription remains active.

We hope this helps clarify how the billing occurred.

Sincerely,
Linda
Customer Support

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