LawsonWestSolicitors Reviews 

173
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, supportive nature, and extensive knowledge, often making complex legal situations feel manageable and less stressful. The service is frequently described as excellent, with many appreciating the clear communication, efficiency, and prompt responses that kept them well-informed at every stage. People found the overall user experience seamless, feeling comfortable and genuinely cared for, which was especially valued during difficult times. However, some customers also noted a lack of professionalism, accountability, and sensitivity from certain individuals.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, dedication, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, dedication, and... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and a... See more

Response time

Clients share positive opinions on response time, consistently highlighting the efficiency and responsiveness... See more

User experience

Reviewers mention positive feedback about user experience, with many expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We dealt with Kirsty Stening, what can we say! She was amazing from start to finish. Kirsty was so friendly and knowledgeable during my initial conversation with her, our situation was quite urgent bu... See more

Rated 5 out of 5 stars

Huge thanks to Kate Lea, Senior Solicitor, and Devin Fernando, Paralegal, and the Lawson West team! Kate was especially helpful—clear, attentive, and gave excellent legal advice. Devin has done incred... See more

Rated 5 out of 5 stars

We have recently finalised my late mother’s estate. Rebecca Boulter was the solicitor dealing with the estate. Rebecca was always available to explain anything we were not sure about. She was prof... See more

Rated 5 out of 5 stars

Joao at Lawson West was extremely helpful in talking me through some employment questions I had. He was very knowledgeable, clear in his explanations, and took the time to make sure I fully understoo... See more


Company details

  1. Legal Services & Government

Information provided by various external sources

Solicitors in Leicester; Lawson-West are specialist solicitors providing quality legal services in Leicester, Wigston and Market Harborough


Contact info

4.8

Excellent

TrustScore 5 out of 5

173 reviews

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4.8

All reviews

(173)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

We received an excellent service from Lawson West Solicitors. We got everything we wanted from a solicitor, good, clear advice on what our options were and the likelihood of what might be most successful, a clear price and no surprises there and an excellent, kind but straightforward manner. Ashley was a pleasure to deal with and I'm confident we got a better outcome because of his guidance.

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I had a very time-critical deadline to meet, financing a property, and Dylan Mann's legal service was outstanding. He kept me fully updated and was a pleasure to deal with. Highly recommended and reasonably priced.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Lawson West is the Best !

I had commercial conveyancing carried out by Dylan at Lawson and West. There were many complications but Dylan's patience and support was first class. He has gone out of his way to provide help to all parties involved and to get the issues resolved to satisfy all parties. Thank you so much - I don't think the sale would have completed without Lawson West. Definitely recommend the commercial team.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Lawson West Solicitors offer fantastic service.

Lawson West Solicitors were super-responsive, friendly and professional from the initial contact and throughout the entire process.
I would use them again without question and wholeheartedly recommend this company.

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Ashley Hunt

Fantastic service from Ashley Hunt - quick and professional, my issue was resolved within a couple of days. His advice was sound and balanced and I felt I knew all of my options at every point. Couldn’t recommend him and the firm more

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

Fully Satisfied Client

Fully satisfied with the result and service provided by Joao and Sejal. I went with Lawson-West because they listened to me and offered some feedback before any money was exchanged. Some other solicitors requested fees before even engaging in conversation.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Ashley Hunt

Ashley Hunt was amazing, Ashley took the time to explain the information in great detail. He was so professional but also a human and new how I was feeling. I highly recommend anyone needing support with employment matters to contact Ashley.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Kate Lea, Lawson west exceptional service.

Kate Lea was amazing, she was very professional and efficient. Kate took the time to explain the information in great detail. I would certainly use your services again and I highly recommend anyone needing support with employment matters to contact Kate.

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable and professional service

Professional team, very responsive and kept me in the loop through the whole process of buying a property. Also patient and happy to explain things as required. Great service !

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional legal services

From the moment my wife and I stepped into the office, we were greeted with the utmost professionalism, and warmth. Our legal representative Sophie, demonstrated an impressive depth of knowledge, and she has this ability to translate legal jargon into understandable terms . Thank you very much Sophie. We will certainly be recommending Lawson-West to all our family and friends.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Dylan Mann's work on my recent property…

Dylan Mann's work on my recent property transaction was efficient, speedy and executed perfectly. He was consistently available to discuss the transaction both by telephone and by email, which I think sets him apart from his peers in the industry. I would recommend him highly.

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

A very smooth process

A very smooth process, no complications, everything dealt with in a timely manor, no chasing required at all.

I have worked with a lot of solicitors within the property world and without doubt Dylan is one of the best.

March 18, 2024
Unprompted review

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