LawsonWestSolicitors Reviews 

173
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, supportive nature, and extensive knowledge, often making complex legal situations feel manageable and less stressful. The service is frequently described as excellent, with many appreciating the clear communication, efficiency, and prompt responses that kept them well-informed at every stage. People found the overall user experience seamless, feeling comfortable and genuinely cared for, which was especially valued during difficult times. However, some customers also noted a lack of professionalism, accountability, and sensitivity from certain individuals.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, dedication, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, dedication, and... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and a... See more

Response time

Clients share positive opinions on response time, consistently highlighting the efficiency and responsiveness... See more

User experience

Reviewers mention positive feedback about user experience, with many expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We dealt with Kirsty Stening, what can we say! She was amazing from start to finish. Kirsty was so friendly and knowledgeable during my initial conversation with her, our situation was quite urgent bu... See more

Rated 5 out of 5 stars

Huge thanks to Kate Lea, Senior Solicitor, and Devin Fernando, Paralegal, and the Lawson West team! Kate was especially helpful—clear, attentive, and gave excellent legal advice. Devin has done incred... See more

Rated 5 out of 5 stars

We have recently finalised my late mother’s estate. Rebecca Boulter was the solicitor dealing with the estate. Rebecca was always available to explain anything we were not sure about. She was prof... See more

Rated 5 out of 5 stars

Joao at Lawson West was extremely helpful in talking me through some employment questions I had. He was very knowledgeable, clear in his explanations, and took the time to make sure I fully understoo... See more


Company details

  1. Legal Services & Government

Information provided by various external sources

Solicitors in Leicester; Lawson-West are specialist solicitors providing quality legal services in Leicester, Wigston and Market Harborough


Contact info

4.8

Excellent

TrustScore 5 out of 5

173 reviews

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4.8

All reviews

(173)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

Look no further for conveyancing…

Look no further for conveyancing solicitors. From the initial quote to purchase completion, Lawson West made the entire process effortless & were able to answer any queries I raised. Complete professionalism from everyone involved & a special thank you to Wendy Andrews who managed my case. I'll be sure to return in the future should I need any legal support.

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Legal Services

Professional legal services which was competitively priced. Receptionists were also very helpful.
Dylan was great, he went out of his way to accommodate my busy schedule and ensured all the documentation was promptly forwarded to the relevant organisations.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Using a solicitor who puts you first

Had the pleasure of using the services of Lawson-West for a recent Loan facility agreement. From the outset they were speedy and helpful. They frequently kept me updated of the progress whilst making sure that everything was done to protect my interests.
You hear of solicitors dragging their feet - but that definitely was NOT the case here.
Well done to the entire team & I will most certainly be using you again.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Wendy is the best solicitor I've met

Wendy is the best solicitor I have ever met. Both the house I was buying and the chain I was in had unique peculiarities and complexities. With apparent ease and her cheerful disposition, Wendy achieved a successful sale in a tight time frame. Excellent communication. I am happy in my new home now. Thank you Wendy.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Would thoroughly recommend Wendy

Would thoroughly recommend Wendy at Lawson West. She made purchasing my first home an easy process even though there were some hiccups along the way! She kept me informed daily and did her upmost to make sure everything ran smoothly. Can’t thank Wendy and the team enough!

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service by Dylan Mann

We had the pleasure of working with Lawson West for the leasing of a commercial property. The service we received from Lawson West was truly outstanding. Dylan Mann worked on our file and communicated every update from day one.

Prior to us accepting, Dylan did his research on the property, replied to all my emails and concerns promptly whereas other legal teams in the industry that provided cheaper quotes wouldn’t reply before we committed to them.

I had contact with Dylan near enough daily from the day we agreed to proceed with Lawson West till the day we completed. Dylan raised enquiries professionally, kept us in the loop, dealt with all of our outstanding enquiries in a professional manner. He advised us throughout. He rarely took time off but when he did, he provided notice to us (not that this was needed – but was greatly appreciated).

When the landlord’s legal team had some difficult requirements, Dylan represented our interest always with care. He added extra clause on the lease on our request despite the landlord team requesting side letters. He constantly raised queries on our behalf making sure the landlord’s legal team understand what we require. I genuinely felt like he was doing the landlords legal teams job for them.

In completion he returned a small amount of money that we had overpaid due to change in fees.

The fees quoted went far beyond the estimated time but Dylan kept it professional and capped it for us. By doing this and all the above he gained repeat business and I can happily say we have worked on multiple projects with Dylan since.

Dylan Mann is a credit to Lawson West and has been part of our success in property for our business. He has become a good friend and I truly recommend him as part of Lawson West.

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service 5⭐️

I highly recommend Nathan at Lawson and west for his exceptional professional service during my business purchase. His expertise, attention to detail, and prompt communication made the entire process easier for myself to understand. I felt confident in his guidance, and his dedication to ensuring my interests were protected. Thankyou Lawson and West I would highly recommend!

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant solicitors

They were very professional, super quick and all in all ensured all ran smoothly in my conveyancing.
They responded to emails very quickly too, and I don't hesitate to recommend them.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

excellent experience working with Dylan

The team at Lawson West Solicitors have always been extremely professional and in particular we have had the pleasure of working with Dylan Mann on this occasion, who has been extremely helpful in providing support and guidance at every stage. It has been reassuring to have such an efficient solicitor working on our case, which gave us peace of mind knowing that things will run smoothly and be completed on time.

November 2, 2023
Unprompted review
Rated 5 out of 5 stars

Smashed it out the park!

Having been in business for many years, I have dealt with many solicitors in various contexts. I have never, ever come across a firm as efficient, helpful and prompt as Lawson West. They turned a problem into a triumph for us. Special thanks to Dylan who was outstanding, and also Rebecca who facilitated the whole process. They will absolutely be my first port of call for any future commercial work and I would have no hesitation in recommending them

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

Proactive and Professional

Highly recommend Lawson West to others, as we recently bought a commercial building because we are expanding our business and they have been awesome- from consultation to completion. Particularly recommend working with Dylan Mann (Solicitor) who was looking after the purchase. He has been proactive and professional in communicating next steps with me and quick to respond to any queries. We got the keys on Friday and everything ran smoothly. A seamless service from start to finish. Thank you Dylan you absolute Superstar.

October 13, 2023
Unprompted review
Rated 5 out of 5 stars

Employment issue

I would highly recommend Lawson west solicitors anytime. I had lots of issues with the company I worked, due to legal reasons cannot give full details. Ashley Hunt solicitor who handled my case very professional and guided me by law and was very honest. My cases was successful because of Ashley professionalism and hard work.
Thank you Ashley for all your support and help.

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

Amazingly efficient service.

We asked Lawson West to act for us in obtaining a Grant of Probate. We hoped that it could be dealt with speedily as we had already agreed a property sale when our aunt suddenly passed away. Sophie understood the problem and explained that although it could take up to 16 weeks, she would do her best to expedite matters. We were delighted to find that she managed to obtain probate for us within five weeks, thus saving the sale. Sophie was friendly, courteous and extremely efficient. We would not hesitate to recommend Lawson West and particularly Sophie to anyone needing probate advice and services

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Working with Dylan at Lawson-West was…

Working with Dylan at Lawson-West was an absolute breeze. He was so responsive and on top of everything, he made the purchase seamless and easy. Dylan & the team would be of first point of call for everything going forward. Thankyou.

January 31, 2023
Unprompted review

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