Exceptional delivery 👏 I had a large amount of fencing materials to be delivered up a very long narrow driveway . Instead of struggling with a big lorry they split the load into 3 on small van .... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nine times out of ten all ways very helpful, know one’s a ten lol .office staff always helpful over the phone , stuff on the customer counter always friendly, and the yard staff are always willing to... See more
Order over the phone was easy, polite and reliable branch manager, english easy to understand. Delivery lead time as expected, driver called and was polite and easy to understand. Can’t put 5 star... See more
Spoke to Steve — great price and very efficient service, with a quick response to my email quote request. The delivery driver arrived nice and early and knew exactly where to come, as he has de... See more
Company details
Written by the company
Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.
Family Values, Professional Service
Written by the company
- Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.
Contact info
Cambridge Road, Bedford, MK42 0LH, Bedfordshire, United Kingdom
- 01234 273077
4.8
Excellent
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was handled promptly and…
Everything was handled promptly and efficiently.
October 2, 2026
A member of Staff helped us to find the…
A member of Staff helped us to find the wood that we needed to buy to do the job we had to do.
Very helpful.
October 1, 2026
Helpful yard staff and courteous and…
Helpful yard staff and courteous and helpful delivery driver
September 24, 2026
Exceptional delivery 👏
Exceptional delivery 👏
I had a large amount of fencing materials to be delivered up a very long narrow driveway . Instead of struggling with a big lorry they split the load into 3 on small van .
Very helpful and knowledgeable staff 👍
September 5, 2026
My Lawson experience extraordinaire
Friendly helpful staff a which made my visit joyful.
August 13, 2026
Keep it up
Nine times out of ten all ways very helpful, know one’s a ten lol .office staff always helpful over the phone , stuff on the customer counter always friendly, and the yard staff are always willing to give you a hand . Could be a bit more competitive with prices . 🤣
September 2, 2026
Reliable, polite, prompt delivery, good quality materials
Order over the phone was easy, polite and reliable branch manager, english easy to understand.
Delivery lead time as expected, driver called and was polite and easy to understand.
Can’t put 5 star as couldn’t inspect delivered materials at time of review.
Following materials inspection - timber was in very good condition although for some reason the width and thichness of the rails varied slightly.
Worth shopping again there.
August 26, 2026
Great customer service
The service and prompt payment process was great from start to finish.
August 18, 2026
Great service and delivery as always at…
Great service and delivery as always at LAWSONS bedford
August 7, 2026
Staff always polite and very helpful
August 13, 2026
I’m a novice but the lads give me…
I’m a novice but the lads give me plenty of help to the job I was involved with
August 13, 2026
Still using them !
I’ve been with these guys a while now and rarely have a hiccup , all staff are pleasant , polite and helpful , thanks to them all
July 31, 2026
Always great communication and service
Always great communication and service. Would recommend to anyone looking for a more personal and good value merchant.
July 23, 2026
Great customer service, always goes above and beyond
Nothing is a problem for Danielle and Steve at Bedford Depot, they are always willing to help and go the extra mile, it is a shame their delivery area doesn't cover the area we work and they have to send it out to the local branch.
July 24, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.