Reliable service once again from New Malden branch working in association with Ascot branch for the Douglas Fir Sleeper products not stocked locally. All goods left neatly by the driver on our front d... See more
Location
Switch locationUnit 16, Adams Industrial Estate, St John's Road, New Malden, KT3 3SQ Surrey, GB
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See what reviewers are saying
2nd time of visiting Lawsons in New Malden and the level of service received again was outstanding. Always met with a warm greeting from the receptionist and the yard worker’s who went out of there wa... See more
Michael-Dean-Max-and team operate in an extremely professional and first class Manor. We are an Oxford based building company working on a project in New Malden for the first time with no previous e... See more
Lawsons are great for all your building, garden and and outdoor materials needs. I usually purchase all my fencing materials from Lawsons and have them delivered. Always quick to respond and they hav... See more
Company details
Written by the company
Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.
Family Values, Professional Service
Written by the company
- Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.
Contact info
Unit 16, Adams Industrial Estate, St John's Road, New Malden, KT3 3SQ, Surrey, United Kingdom
- 020 8336 1188
4.5
Excellent
82 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service from Kieran and…
Great customer service from Kieran and his team, they are always happy to go the extra mile to ensure customer satisfaction!
June 30, 2026
Pleasant staff and always have what you…
Pleasant staff and always have what you need in stock.
June 23, 2026
Always use them!
Excellent service, fast delivery (even early)and reliable. Always use them.
June 18, 2026
Driver store shouted at me
Driver shouted at me when I complained about blocking the street during school dro-off hours.
June 10, 2026
Unprompted review
Reply from Lawsons (Whetstone) Ltd - New Malden
We take the behaviour of our drivers towards both customers and the public very seriously and do not tolerate inappropriate or disrespectful conduct. We will investigate the concerns raised and speak with those involved.
Regarding the road being blocked, there are occasions where, due to site constraints, a vehicle may need to stop temporarily while unloading. However, we always expect our drivers to remain courteous and professional at all times.
Thank you for bringing this to our attention.
Delivery was on time
Delivery was on time, excellent driver , materials placed where required.
May 17, 2026
I put in an order for fencing…
I put in an order for fencing materials. The first order 3 items were wrong (board length, rail length, bolts with no nuts). A second delivery replaced 1 wrong item, the others were wrong again.
Numerous calls to the New Malden branch, and 4 promised deliveries never happened. Hopeless customer service. Look elsewhere for your supplies.
May 15, 2026
Unprompted review
Reply from Lawsons (Whetstone) Ltd - New Malden
We’re very sorry to hear about your experience and understand how frustrating this must have been. This is certainly not the level of service we aim to provide.
Please could you send your details, along with your order number, to online@lawsons.co.uk so we can investigate this fully with the New Malden branch and work towards resolving the issue for you as quickly as possible.
Staff are all very helpful in branch…
Staff are all very helpful in branch and in the yard. Services are always good and price on building materials are all reasonable.
May 2, 2026
Michael-Dean-Max-and team operate in an…
Michael-Dean-Max-and team operate in an extremely professional and first class Manor.
We are an Oxford based building company working on a project in New Malden for the first time with no previous experience of working with the Lawsons group due to the level of service we receivedwe will most definitely be using them again in the future.
NJW Build
April 29, 2026
Price I paid for last pva was dearer…
Price I paid for last pva was dearer than advertised by £3, cashier acknowledged but unable to change - frustrating
April 28, 2026
Lawsons are great
Lawsons are great for all your building, garden and and outdoor materials needs.
I usually purchase all my fencing materials from Lawsons and have them delivered. Always quick to respond and they have always delivered on the days I have requested. Very competitive prices too!
March 10, 2026
Great service and price as usual
March 14, 2026
2nd time of visiting Lawsons in New…
2nd time of visiting Lawsons in New Malden and the level of service received again was outstanding. Always met with a warm greeting from the receptionist and the yard worker’s who went out of there way to find an item that was in stock but not in the correct place. Highly recommended.
February 28, 2026
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