Ordered some patio tiles online, but due to a technical error the order was deleted without me knowing. I contacted the local branch, New Malden, when the tiles didn't arrive and Ian Paget was absolut... See more
Location
Switch locationUnit 16, Adams Industrial Estate, St John's Road, New Malden, KT3 3SQ Surrey, GB
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See what reviewers are saying
Reliable service once again from New Malden branch working in association with Ascot branch for the Douglas Fir Sleeper products not stocked locally. All goods left neatly by the driver on our front d... See more
2nd time of visiting Lawsons in New Malden and the level of service received again was outstanding. Always met with a warm greeting from the receptionist and the yard worker’s who went out of there wa... See more
Lawsons are great for all your building, garden and and outdoor materials needs. I usually purchase all my fencing materials from Lawsons and have them delivered. Always quick to respond and they hav... See more
Company details
Written by the company
Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.
Family Values, Professional Service
Written by the company

- Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.
Contact info
Unit 16, Adams Industrial Estate, St John's Road, New Malden, KT3 3SQ, Surrey, United Kingdom
- 020 8336 1188
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
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Incredible service from Neville
Incredible service from Neville, best I've dealt with, really efficient and proffessional, thank you.
Great service helpful staff
Really good service very helpful and…
Really good service very helpful and staff have knowledge of materials
Fast and efficient
Everyone in the yard was very helpful…
Everyone in the yard was very helpful and friendly when picking stuff up and my delivery was on time and the lads helped carry it all on the job. Superb service.
Epsom Fencing review for Lowsons
Epsom Fencing is very happy with your friendly ( very friendly ) staff and unbeatable wood prices
Thanks
Epsom Fencing
Very responsive team
Very responsive team. Always willing to help and willing to do their best to provide the best price
Tiling only to discover that the last box has 2 different colours to all the tiles. Cement was already mixed and laid so made the hard decision of laying the tiles down. Then had the wife scream at me
Tiling only to discover that the last box has 2 different colours to all the tiles. Cement was already mixed and laid so made the hard decision of laying the tiles down. Then had the wife scream at me that it looked shocking! Took a photo but not sure what to do now?? Lawsons speedily delivered 2more tiles so that I could resolve the problem. Thank you

Reply from Lawsons (Whetstone) Ltd - New Malden
Polite and helpful sales staff/team
Polite and helpful sales staff/team. Delivery drivers are very courteous and always try to assist best they can. Excellent service all round.
Mr J Foster
Lawsons smashed it out of the park…
Lawsons smashed it out of the park again and what great service! Asked for an early delivery and 8am on the button. 😀 will definitely be using them again soon!
Keep up the good work
Top service
The service I got from Lawton’s
Could not have been any better
Top customer service done very
Professional and delivery . Very happy indeed . Thanks Les
great service
great service the, items that i wanted, fast delivery, and very helpful delivery drivers
The best prices and customer service.
The best prices and customer service.
Thanks, AMIL COMPANY LTD
Best building merchant ever
Best building merchant ever! Have used at least 7 different but no one is good as Lawsons. Prices very good and perfect service!
great service
Good yard service from a well stocked yard. helpful staff and office. excellent price rates
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