Lawsons (Whetstone) Ltd - New Malden Reviews 

90
TrustScore 4.5 out of 5

4.5

Unit 16, Adams Industrial Estate, St John's Road, New Malden, KT3 3SQ Surrey, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Ordered some patio tiles online, but due to a technical error the order was deleted without me knowing. I contacted the local branch, New Malden, when the tiles didn't arrive and Ian Paget was absolut... See more

Rated 5 out of 5 stars

Reliable service once again from New Malden branch working in association with Ascot branch for the Douglas Fir Sleeper products not stocked locally. All goods left neatly by the driver on our front d... See more

Rated 5 out of 5 stars

2nd time of visiting Lawsons in New Malden and the level of service received again was outstanding. Always met with a warm greeting from the receptionist and the yard worker’s who went out of there wa... See more

Rated 5 out of 5 stars

Lawsons are great for all your building, garden and and outdoor materials needs. I usually purchase all my fencing materials from Lawsons and have them delivered. Always quick to respond and they hav... See more


Company details

  1. Lumber Store
  2. Building Materials Store
  3. Fence Supply Store

Written by the company

Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.

Family Values, Professional Service

Written by the company

Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.

Contact info

  • Unit 16, Adams Industrial Estate, St John's Road, New Malden, KT3 3SQ, Surrey, United Kingdom

  • 020 8336 1188

4.5

Excellent

TrustScore 4.5 out of 5

90 reviews

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Replied to 87% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(90)

700 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable service once again.

Reliable service once again from New Malden branch working in association with Ascot branch for the Douglas Fir Sleeper products not stocked locally. All goods left neatly by the driver on our front driveway without restricting our parking. Quoted price accurate as usual.

March 16, 2023
Rated 5 out of 5 stars

Very reasonable pricing and a great…

Very reasonable pricing and a great sales representative (Chelsea)
Friendly staff in store and over phone also great product knowledge
Delivery service is also fantastic
Will continue to use and would recommend to other building companies ⭐️⭐️⭐️⭐️⭐️

January 17, 2023

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