If I could give them less than one star I would no communication at all you can’t talk to them unless it’s through WhatsApp and they never respond they never showed up for my ride to the airport they... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Never thought a conversation between a Michigan State fan and Michigan fan would be so memorable. My driver was personable and we talked a lot about our love for basketball and Kobe. We talked so much... See more
Very professional, arrived 30 min early to pick up my 17 year old son, who had to travel back to the airport alone. I was quite worried about this, but the driver got him to the airport safely and in... See more
Except for me using the return home confirmation number when we were leaving home it was smooth, efficient, friendly, clean and comfortable. Luckily the manager did some research and figured out that... See more
Company details
Information provided by various external sources
We provide top-notch ride booking service to you our customers nationwide. All of rides are direct, which means you're not picking up 8 other strangers on your way to the airport. Drivers are kind, courteous, and most importantly, Safe Drivers. Book your ride today with us on our site www.laxride.net.
Contact info
United States
- 17142534671
- support@laxride.net
- laxride.net
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommended
I needed a ride from the airport to my home and was hesitant because of the Covid-19.
Driver was there to pick me up within 10 minutes and was wearing a mask, also had the windows down a little bit so that there was air circulation.
Overall, it was a good experience.
Reliable and reasonably priced
Reliable and reasonably priced. Would use again!
FRAUD
FRAUD! Warming regarding your address and banking information.
Laxride have been fraudulently contacting the drivers using my name and they can’t change the destination and forcing drivers to change it. They send me 3 drivers and all of them are Uber drivers. They have been pulling money out of my account forcing me to change my bank! Big mess!
Big fraud!! These drivers are just Uber drivers.
Don’t waste your time and money.
Deandre was very friendly and…
Deandre was very friendly and accommodating
Dennis made the long drive feel short!
Driver was nice but company send a…
Driver was nice but company send a Volkswagen Tiguan for 4 adults 4 pieces of luggage and 4 carry on’s. Didn’t think we were gonna fit everything. Squeezed in holding some of our luggage. Contacted company and their response was “then you should have ordered 2 cars!” Well then maybe u shouldn’t give the option of 4 people with luggage. No compensation. Nothing. Just “do you need another vehicle?” It’s 530am and we have a flight to catch....no time for that. Think before booking
Super job!!
Great driver, conversation and got us there in plenty of time. Would recommend to our friends.
Professional and courteous
William was professional , courteous and a great conversationalist. It made the 2 hour trip go very quickly.
Take care which rut you choose
Take care which rut you choose; you'll be in it for the next ten years.
Just perfect !
Androus the driver was on time. Very kind and polite . Clean SUV. Drives very safely. Price was honest . Will not hesitate to use again . 5 stars service.
Slow pick up
So much cheaper than the other services however i watched multible flights come and go while i waited for driver information
But other than that driver was respectable and did the job safely
Make sure you have a plan B
Make sure you have a plan B. A back up plan for someone to pick you up.
Everyone here can agree with me they’re trash. I can’t believe I gave them a chance
Great door to door service
This was ridiculous. Stay away from this company
This was ridiculous. I was in tears not knowing how I was going to get home. I waited 1 hour just for them to send me a lyft driver. The driver had no clue what was going on. Doesn’t even know who jayride or laxride is.
I was in tear. I hope no one have to feel this. It was late, I’m standing at the airport alone. They wouldn’t even respond to the texts. Worst feeling ever. Didn’t even Apologize or anything! Worst customers ever.
STAY AWAY!
Definitely not what was advertised
Definitely not what was advertised. They advertised as a private transport company. They are not. The drivers are Lyft and Uber drivers. They refused to send me my drivers information and text me to stand in the Lyft line and give the next driver in line a code. The driver himself was professional, friendly and courteous. The day I was to fly out, I text messaged the night before, to make sure my ride was still lined up, they replied message 20-30 minutes before I was ready to be picked up, which I did. The driver was 45 minutes late! Lax-ride messaged me 3 different times of pickup, 3 different driver descriptions. At least I got that this time. All they did was apologize!
The driver was prompt and courteous and…
The driver was prompt and courteous and very professional.
The most value you can get in door to…
The most value you can get in door to door car service for long trips
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








