laxride.net Reviews 

499
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

If I could give them less than one star I would no communication at all you can’t talk to them unless it’s through WhatsApp and they never respond they never showed up for my ride to the airport they... See more

Rated 5 out of 5 stars

Never thought a conversation between a Michigan State fan and Michigan fan would be so memorable. My driver was personable and we talked a lot about our love for basketball and Kobe. We talked so much... See more

Rated 5 out of 5 stars

Very professional, arrived 30 min early to pick up my 17 year old son, who had to travel back to the airport alone. I was quite worried about this, but the driver got him to the airport safely and in... See more

Rated 5 out of 5 stars

Except for me using the return home confirmation number when we were leaving home it was smooth, efficient, friendly, clean and comfortable. Luckily the manager did some research and figured out that... See more

Company details

  1. Taxi Service
  2. Travel Agency

Information provided by various external sources

We provide top-notch ride booking service to you our customers nationwide. All of rides are direct, which means you're not picking up 8 other strangers on your way to the airport. Drivers are kind, courteous, and most importantly, Safe Drivers. Book your ride today with us on our site www.laxride.net.


Contact info

3.7

Average

TrustScore 3.5 out of 5

499 reviews

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3.7

All reviews

(499)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

RUN, Don't walk.

Contracted LAXride through shuttle fare for a ride from Tampa Airport on 2/12 and was horrified by the private transportation that was assigned to us. They assigned a LYFT driver who was waiting in the airport waiting area. The vehicle was in disrepair and a definite safety concern, it was also absolutely filthy!! A pair of pliers was used to turn the vehicle on and off at the steering column! We had to stop for gas on the way. This is not a private transportation service as advertised. When I sent an email to shuttlefare they forwarded my email to LAXride to respond to my initial complaint/email and LAXride NEVER responded. Be careful, it was not what was advertised. We will never use this company again for fear of safety of the vehicles.

February 20, 2020
Unprompted review
Rated 5 out of 5 stars

Tamara

Tamara, our driver, was prompt at picking us up at our hotel. She is a good driver and her car is very nice.

February 18, 2020
Unprompted review
Rated 1 out of 5 stars

Paid THEM to call LYFT

Actually just paid THEM to call LYFT. Rip Off! Don’t think they called LYFT till after we collected our luggage and we waited 45 minutes for the driver. Felt bad for the driver, who barely spoke English. Don’t think he realized we lived 90 minutes from the airport. DO NOT USE THEM!

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

Impressed!!

I was worried after reading several negative reviews but have to say that LAXride did exactly what they said they would do. My two daughters flew into Spokane and the the flight was delayed by 90 minutes. The driver arrived a few minutes after they reached out and drove them safely back to Pullman. They said he was friendly and professional. We will for sure use them again.

January 13, 2020
Unprompted review
Rated 1 out of 5 stars

The call centre did not know about my…

The call centre did not know about my addresss for pick up in Davis. I had to tell 3 times my address and hotel. There was probably not a driver present because he was 15 minutes too late. The centre mentioned the ride would take 1 hour. It took 1,5 hour although it was not busy.

The ride from Davis to San Francisco is not favourite by your drivers. They do not earn much for it. Therefore be honest and do not offer this drive from Davis to SFO as one of your possibilities

January 11, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS SERVICE!

DO NOT USE THIS SERVICE!
They failed to pick me up and did not respond to text or phone calls. I was eventually contacted 2 1/2 hours after my scheduled pick-up time to tell me they could not provide the service. I had contacted an UBER by that point to get to my flight.
The company then disputed whether to provide me a refund for the service I never received.
THE WORST!!!!

January 11, 2020
Unprompted review
Rated 1 out of 5 stars

This is a SCAM DO NOT USE!!!

This is a SCAM DO NOT USE!!!
I booked a private car pick up from LAX airport as we arriving late on a flight from Hawaii 12 midnight . The email receipt said the driver will Pick from arrivals and text on landing
Text on landing says to catch a green LAX it bus which had to line up and then line up and get a lyft car . What a SCAM !!

January 5, 2020
Unprompted review

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