LdPackagingMall Reviews 

379
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Absolutely fantastic company Delivery was super quick Packaged with care Definitely recommend this company If I could give more than 5 stars I would

Rated 5 out of 5 stars

2nd time of ordering this set of 10 white assorted size boxes. Ordering online is easy, delivery is efficient, the boxes are well-packed & of great quality. Use them mostly for birthday gifts, but... See more

Rated 5 out of 5 stars

I was looking for tins to give homemade biscuits at Christmas and found a great selection at LD Packaging. I chose the pack of six assorted in the end, although there were plenty of sizes, shapes and... See more

Rated 5 out of 5 stars

Fast and professional. Great quality bow and box. Also, you use parcel force who are reliable where as DPD is a nightmare and I never get parcels from them they drop off elsewhere or items get sent ba... See more

Company details

  1. Packaging Company

Written by the company

LD Packaging Mall is a Birmingham-based wholesale supplier of luxury eco-friendly gift boxes, magnetic hamper boxes, rigid boxes, custom tin packaging and bespoke branded packaging. We serve retail businesses, ecommerce sellers, corporate gifting teams, wedding planners and event organisers across the UK and worldwide. No minimum order on off-the-shelf products, price match guarantee, and next day UK delivery available. ISO9001, BRC and SEDEX certified. Visit us at ldpackaging.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

379 reviews

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4.7

All reviews

(379)

15 reviews in the last 12 months

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Rated 3 out of 5 stars

Very Poor Customer Service

I decided to place a large order to take advantage of next day delivery and ordered on a Thursday morning where it said I had 4 hours to order for free next day delivery.
When Monday arrived and no order I emailed them but got no answer. Finally on Tuesday Afternoon I received the item 5 days after ordering and not the FREE 24HR delivery promised. Also still no reply to my email.

January 2, 2025
LdPackagingMall logo

Reply from LdPackagingMall

Hi John,

Thanks for your review.

Apologies for the late delivery from the courier. Our team did reply straight after your email at 10.18am on Monday if you could also check your spam folder. Alternatively, please contact us at info@ldpackaging.co.uk for further assistance.

Many thanks

David

Rated 1 out of 5 stars

Got ripped off with the £11.00 delivery…

Got ripped off with the £11.00 delivery charge. Did not come next day as advertised. Sent x 2 emails asking for refund but they don’t now want to know me. Avoid avoid avoid !!!! My order 1817120

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality boxes

Great quality boxes. Fast delivery and excellent customer service. Would definitely order again. Thank you 😊

November 3, 2024

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