Le Parmentier Reviews 180

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often highlighting the superior craftsmanship and luxurious feel of the materials, especially the leather. Many appreciate the timeless and elegant designs, finding the bags versatile for various occasions and outfits. The ordering process is frequently described as simple, and many consumers are delighted with the fast and secure delivery of their purchases. However, some people were dissatisfied with the delivery times, with a few experiencing significant delays. A small number of customers also reported issues with product color not matching website images, and some received items with minor defects. Additionally, some reviewers expressed frustration regarding the return process, particularly concerning the responsibility for return shipping costs.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the exceptional quality of the... See more

Quality

Consumers find quality to be positive, consistently praising the exceptional craftsmanship and high-quality... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery times, with... See more

Order

Reviewers mention positive feedback about order. Customers found the ordering process easy and appreciated... See more

User experience

Reviewers highlight positive aspects of user experience, praising the bags for their perfect size and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Thais bag in caramel has quickly become one of my everyday favorites. Beautiful craftsmanship, perfect size, and so easy to style with both casual and more dressed-up looks. Even with every day us... See more

Rated 5 out of 5 stars

The Peggy bag in Caviar Black is an instant classic - it feels modern and timeless at the same time. With a smooth leather finish and structured design, it adds the finishing touch to any look. In... See more

Rated 5 out of 5 stars

I absolutely love Le Parmentier Paris. The bags are made of genuine high quality leather, and the styles are so unique. I wear my Atlanta bag out 2-3 times a week, and it still looks brand new. The ba... See more

Rated 5 out of 5 stars

this is by far my absolute favorite bag! it's effortlessly chic and so well made. the quality is unlike any other designer bag i've ever had and i can't walk down the street without getting stopped to... See more


4.7

Excellent

TrustScore 4.5 out of 5

180 reviews

5-star
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1-star

Replied to 71% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Beautiful bag

Beautiful bag, elegant and the service was fast, i'm really happy with the quality and all the service, next will be...The Peggy!
thank you for the discount with the first purchase!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

The ordering process was seamless

The ordering process was seamless. There were no delivery issues. The quality of my purchase was exquisite. The craftsmanship is evident in every detail. This will not be my only purchase from Le Parmentier.

May 4, 2026
Unprompted review
Rated 4 out of 5 stars

The bag is beautiful

The bag is beautiful, and it looks very classy. The only let down is one of the clasps of the shoulder strap is not as smooth but it still clicks onto the bag, so I will give it a pass. Response from LeParmentier was also very prompt, generally within 24 hours. The one thing I have to complain was the tracking. There could be no update for days and it made me nervous because there was no information as to where the parcel was when it was in transit. Only until it arrived Australia was I able to get a tracking from Australia Post and from then onwards, things happened quite quickly and before long, it was delivered. However, from the time the bag was sent out in Europe and before its arrival to the destination country, it was a very long and silent wait. Total delivery time was around 19 days.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing craftsmanship

I’m really impressed the quality. The leather feels premium and durable, and the design is both stylish and practical. It’s the perfect size for everyday use, with enough space to keep everything organized without feeling bulky. I’ve received many compliments on it! Definitely a great purchase and worth the investment.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Quality Bags

This is the second bag I bought from LaParmentier since February. These bags are exceptional quality and beautiful. They come packaged and wrapped to perfection and placed in a dustbag. I absolutely love both of them. I would like to suggest using the premium shipping. It is well worth the money. I had my bag in just 4 days and it came from Italy all the way to NY. The customer service is exceptional as well. My first bag I opted for the free shipping which is much slower. I reached out and was assisted by Alex who was very helpful. I highly recommend bags from LaParmentier. You won't be disappointed!!!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Jackie tote - a perfect everyday classic bag

I have their Jackie tote bag and I always get compliments whenever I use it. It can fit everything I need from day to night and especially my 14” laptop, I easily can work everywhere. Not to mention the leather feels smooth and durable, a masterpiece that truly lasts and perfect for every season, truly classic! I just wish the strap could be a little wider for more support when I have everything in. Nevertheless, it’s perfect and I love it and can’t wait to get another bag from them!!! ❤️✨

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Gorgeous Peggy bag!

I ordered the Peggy bag in pale pink. The quality of the leather is superb, the construction is outstanding, and the hardware is substantial and beautiful. This is definitely a lifelong bag, and I look forward to ordering another one for other seasons/purposes. I had a question regarding the finish and if I needed to spray it with something for protection, and Alex kindly and promptly responded that I do not - a testament to lovely customer service and care. The bag smells like leather (no chemical smell whatsoever) and was also well-packaged by Daniela - thank you! I am definitely one happy customer and appreciate that my expectations were beyond met!

March 18, 2026
Unprompted review

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