Le Parmentier Reviews 180

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often highlighting the superior craftsmanship and luxurious feel of the materials, especially the leather. Many appreciate the timeless and elegant designs, finding the bags versatile for various occasions and outfits. The ordering process is frequently described as simple, and many consumers are delighted with the fast and secure delivery of their purchases. However, some people were dissatisfied with the delivery times, with a few experiencing significant delays. A small number of customers also reported issues with product color not matching website images, and some received items with minor defects. Additionally, some reviewers expressed frustration regarding the return process, particularly concerning the responsibility for return shipping costs.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the exceptional quality of the... See more

Quality

Consumers find quality to be positive, consistently praising the exceptional craftsmanship and high-quality... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery times, with... See more

Order

Reviewers mention positive feedback about order. Customers found the ordering process easy and appreciated... See more

User experience

Reviewers highlight positive aspects of user experience, praising the bags for their perfect size and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Thais bag in caramel has quickly become one of my everyday favorites. Beautiful craftsmanship, perfect size, and so easy to style with both casual and more dressed-up looks. Even with every day us... See more

Rated 5 out of 5 stars

The Peggy bag in Caviar Black is an instant classic - it feels modern and timeless at the same time. With a smooth leather finish and structured design, it adds the finishing touch to any look. In... See more

Rated 5 out of 5 stars

I absolutely love Le Parmentier Paris. The bags are made of genuine high quality leather, and the styles are so unique. I wear my Atlanta bag out 2-3 times a week, and it still looks brand new. The ba... See more

Rated 5 out of 5 stars

this is by far my absolute favorite bag! it's effortlessly chic and so well made. the quality is unlike any other designer bag i've ever had and i can't walk down the street without getting stopped to... See more


4.7

Excellent

TrustScore 4.5 out of 5

180 reviews

5-star
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1-star

Replied to 71% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Beautiful 100% silk scarf

Beautiful 100% silk scarf! High-quality, and the best part is their scarves are handcrafted in Italy. Elegant, classy, and can be styled in several ways! Highly recommended scarves! Classy and affordable! 😍

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

I am absolutely delighted with my Obolo…

I am absolutely delighted with my Obolo Bag! The order arrived very quickly, which was a wonderful surprise. From the very first touch, you can feel the superior quality. The materials are beautifully crafted, soft yet durable, and the attention to detail is outstanding.
The bag has a timeless, elegant design that complements both everyday outfits and more refined looks. It is practical, comfortable to wear, and perfectly sized for daily use. I’ve already received so many compliments, and it has quickly become one of my favorite bags.
Highly recommend the Obolo Bag to anyone looking for a stylish, high-quality piece that combines elegance with functionality. 🤍

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Happy with my leather bag

Happy with my bag that is beautifully crafted with high-quality leather that feels both durable and luxurious. Its timeless design and practical layout make it perfect for everyday use.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional experience

First, I absolutely love this handbag and want another Le Parmentier soon!! Great style, great quality. But this review is about the service I received. It started when I sent a question to the general "contact us" link on the website. Within hours (as soon as the day started in his time zone), I received a response from Alex Forzieri offering whatever support I might need. Then, when it looked like my package might not arrive in time for an important event, I wrote in hopes of help -- even though I know companies have little control over couriers. But Alex checked on its journey, and kept me updated. Finally, he wrote when he knew my bag had arrived to make sure of my satisfaction. What is more, much of our communication took place on Christmas Eve and Christmas Day. So few companies offer such personal attentive service that it was easy to write this review.

December 24, 2025
Unprompted review
Rated 2 out of 5 stars

Return policy and disclosure

While the bag itself was beautiful and quality great, I did not care for the color. In our attempt to return it we were told that we have to pay for the of the bag to Italy. No information about returns was even noted while purchasing. They even have a ticker scrolling across their site that says free shipping 90 days return. I will not be making any further purchases from this company.

January 13, 2026
Unprompted review
Le Parmentier logo

Reply from Le Parmentier

Hi Fareena,

Thank you for taking the time to share your feedback, and we’re glad to hear that you appreciated the quality of the bag.

As outlined in our Return Policy, you may return your bag for a refund or exchange within 90 days of receipt, provided it is brand new, unused, and still has the return tag attached.

We would like to clarify that while we offer free shipping on orders and a 90-day return window, return shipping costs to our Italian warehouse are the responsibility of the customer, as stated in our publicly available Return Policy.

That said, return shipping does not need to be arranged via an expensive express courier. Customers are free to choose standard postal services or shipping comparators, where return costs are typically well below USD 50.

To further support our customers, we cover re-entry duties and customs costs to Italy, and for exchanges, reshipping from Italy to the USA is fully covered by us.

We understand that international returns may feel inconvenient, and we truly appreciate your feedback. Should you wish to proceed with a return or exchange, our team will be happy to assist you step by step.

Kind regards,
LePARMENTIER Paris Customer Care

Rated 5 out of 5 stars

Le-Parmentier offers Paris-inspired…

Le-Parmentier offers Paris-inspired sophistication at a very accessible price point, making their bags a smart choice for anyone seeking elegant, well-made accessories that stand the test of time.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love my San Pedro bag

I absolutely love my San Pedro bag! The craftsmanship truly stands out — the genuine Italian calf leather feels luxuriously soft yet sturdy, and the elegant silhouette elevates every outfit, whether I’m heading to work or out for the weekend. The adjustable strap makes it so comfortable to wear all day, and the practical interior pockets keep everything organized. I’ve already received so many compliments! This bag strikes the perfect balance between timeless style and everyday functionality. Highly recommend to anyone looking for a beautiful, well-made shoulder bag!

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Cross body bag

The professionalism I encountered from the online ordering to the receipt of the package. The quality and the craftsmanship of the leather purse is exceptional.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

No complain whatsoever!

I got the Soho bag and really happy with it. For being under €300, the quality of bag, dustbag and box are really good. Lisa from the company also very helpful when there was a slight shipping issue. Great customer service, I’m eyeing the Thais bag next!

November 28, 2025
Unprompted review

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