The Thais bag in caramel has quickly become one of my everyday favorites. Beautiful craftsmanship, perfect size, and so easy to style with both casual and more dressed-up looks. Even with every day us... See more
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Thanks LeParmentier
Thanks LeParmentier, I absolutely adore my Peggy bag, it’s elegant, generously sized and holds all the essentials. Its structure and design are beautiful and the craftsmanship is exceptional. What a lovely leather-goods brand!
Never Again
I ordered the handbag from Le Parmentier for Mother's Day, three weeks prior. I was waiting for a shipment confirmation for over a week. Finally, I emailed the company, and it took them two days to email me back and that's when they shipped the bag. The bag arrived missing the strap without which it was completely useless. Upon my inquiry they told me they would not let me return it without paying the return shipping and they ended up shipping the strap which has arrived a week after Mother's Day. I am very disappointed with the customer service. It always took them 2-3 days to email me back and over a week to ship (even though their website claims they ship within 24 hours). I will never order another Le Parmentier handbag! It is not worth the hassle. As far as quality goes, there are far superior handbags for the price.

Reply from Le Parmentier
Best quality for affordable prices
Every time I wear a bag of LeParmentier, someone ask me what brand it is because it is so beautiful. When I tell them the price they are surprised because they expected more because the quality is amazing.
Also, the client service answered very fast and are efficient. I love this brand !!!
Excellent craftsmanship
I recently purchased a handbag from LeParmentier Paris and am very impressed. The design is elegant, the leather is high-quality, and the bag is incredibly functional with ample compartments. Excellent craftsmanship and outstanding customer service make it worth every penny.
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