Leaders - Bedford Reviews 

88
TrustScore 4 out of 5

3.9

100 High Street, MK40 1NN Bedford, GB


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Rated 5 out of 5 stars

We are currently having such an amazing first experience with Leaders. Especially with Eliza our property manager. She goes above and beyond. And from where we started with our home that desperat... See more

Rated 5 out of 5 stars

S O P H I E P O N D ⭐️⭐️⭐️⭐️⭐️ You have made our move so easy - your lovely welcoming smile and bubbly personality has helped to make finding our home in Bedford a really easy and happy one. You make... See more

Company replied

Rated 1 out of 5 stars

If I could leave zero stars for this agency I would .Appaled how I have been treated over 4 years from this agency .They are money grabbers.Lived in aproperty with constant damp issues which never got... See more

Company replied

Rated 5 out of 5 stars

Olayinka My experience with Anna was amazing.First, for the record she is beautiful, friendly, polite and was willing to answer every question I asked without any rush and with smiles as well.... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Rental Agency
  5. Real Estate Surveyor

About Leaders - Bedford

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 100 High Street, MK40 1NN, Bedford, United Kingdom

3.9

Great

TrustScore 4 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(88)

2,211 reviews in the last 12 months

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Rated 5 out of 5 stars

We are tenants in a leaders property…

We are tenants in a leaders property and had an issue with our cooker, I raised the fault on their online portal and had they had someone out to fix it the next day!

Very quick and efficient, thanks again.

August 4, 2022
Unprompted review
Leaders  - Bedford logo

Reply from Leaders - Bedford

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Rated 5 out of 5 stars

Leaders Bedford… Simply Fantastic!

Moved in with Leaders Bedford yesterday, Chloe was fantastic! Super polite and helpful all the way through. Couldn’t have asked for a smoother transition into my new forever home.

June 8, 2022
Unprompted review
Leaders  - Bedford logo

Reply from Leaders - Bedford

Dear Vanessa,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Friendly and professional service

Recently renting a property with leaders and have been looked after exceptionally by Jade. She had really helped us get moved into this property on our desired date despite some set backs.
Wouldn’t recommend Leaders more if you are seeking to rent a property.

April 22, 2022
Unprompted review
Leaders  - Bedford logo

Reply from Leaders - Bedford

Dear Megan,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Leaders Bedford

Leaders Bedford

Dealt with Chloe she was really helpful and answered all my questions. First class service. Well done chloe!!

April 6, 2022
Unprompted review
Leaders  - Bedford logo

Reply from Leaders - Bedford

Dear Tracey,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

First class service!

Leaders Bedford.
First class service.
Chloe's a star!

April 6, 2022
Unprompted review
Leaders  - Bedford logo

Reply from Leaders - Bedford

Dear Brendan,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Leaders gave me a quality service…

Leaders gave me a quality service from start to finish. I also used Leaders mortgage advisor. She was able to beat the competition in terms of interest rates.
I will use again when the next move comes along

February 22, 2022
Unprompted review
Leaders  - Bedford logo

Reply from Leaders - Bedford

Dear Scott,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 1 out of 5 stars

This company are not to be trusted they…

This company are not to be trusted they told lies to us and took money from us under false pretences.
The agreement between us has been ended for four days yet despite emails and phone calls they still owe us £150 which they make all manner of excuses not to pay. Please avoid at all costs they are not legitimate

February 3, 2022
Unprompted review
Leaders  - Bedford logo

Reply from Leaders - Bedford

Dear Handy Andys,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards, Customer Care Team

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