Leaders found mea tenant for a difficult let and then managed the situation very professionally. Thanks you.
Location
Switch locationForegate Street 31, WR1 1EE Worcester, England, GB
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See what reviewers are saying
Superb good and convenient
Company replied
Unfortunately, Leaders have a very high turnover of staff, which in a people centric business, such as property management, sales, and lettings, is the last thing you want. And this leads to h... See more
Company replied
Very helpful, good & easy process
Company replied
Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Droitwich
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
Foregate Street 31, WR1 1EE, Worcester, England, United Kingdom
4.3
Excellent
8 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb good and convenient
May 21, 2026
Unprompted review
Reply from Leaders - Droitwich
Dear Lynn Kazhanje
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Reply from Leaders - Droitwich
Dear Oprah Mutyiri We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Reply from Leaders - Droitwich
Dear Dinesh Marri, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Trouble free
Leaders found mea tenant for a difficult let and then managed the situation very professionally. Thanks you.
July 25, 2023
Unprompted review
There Are... and then There Are Not...
Unfortunately, Leaders have a very high turnover of staff, which in a people centric business, such as property management, sales, and lettings, is the last thing you want.
And this leads to hugely variable competencies.
However, there is an absolute star, Megan Turner, in the Droitwich Spa office, who clearly understands that people matter (renters) and has always gone out of her way to get things sorted professionally, with humour, brilliant communication skills, timely, efficiently, and most of all, humanly.
And believe you me, these exceptional qualities are very, very, rare.
So, I thank you Megan, and hope that you’ll light the correct way for others to follow.
For in tough times, people make great businesses, not brand positioning, profiteering, treating loyalty like dirt.
And Leaders would be best to take notice.
Thank you, Megan, you are a genuine star.
And if reviews were for a person, not a business, then I'd rate Megan 5***** without hesitation.
June 15, 2022
Unprompted review
Reply from Leaders - Droitwich
Dear Mr Osola,
Thank you again for taking the time to let us know how we did. We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
Very professional
Very professional and took care of everything . Answered all my questions promptly and returned all calls and emails quickly which is what I expected
March 3, 2022
Unprompted review
Reply from Leaders - Droitwich
Dear Mr Burns,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Excellent
I can thank the staff at droitwich enough with all there help in my recent move they made it so simple 😊 Thankyou
February 23, 2022
Unprompted review
Reply from Leaders - Droitwich
Dear Sandra,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Outstanding!
After having a negative experience with another local letting agency, I was wary about finding my next property through another letting agency.
You need not worry if you choose to go with Leaders (Droitwich)! After making an enquiry on an available property, both Dan Hooper & Jenna Endacott made me feel totally at ease and helped guide me through the (often daunting!) process. Within a matter of hours, my application was accepted by the landlord, and I managed to secure the property of my dreams! Both Dan & Jenna were more than happy to answer all my questions without hesitation.
I’m thoroughly looking forward to getting the keys to my new apartment in January!
Once again, thank you to both Dan & Jenna for making this a stress-free and enjoyable experience. You’re an absolute credit to the company!
Keep up the amazing work!
December 3, 2021
Unprompted review
Reply from Leaders - Droitwich
Dear Abbie Bevan,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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