Finding the right property can be quite a daunting experience, but thankfully I've had the pleasure of dealing with Selwyn. Although we haven't moved in just yet, Selwyn has been absolutely f... See more
Location
Switch location17 Lewis Grove, SE13 6BG Lewisham, GB
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See what reviewers are saying
We are just starting our rental search and contacted Leaders after seeing a property they are marketing online. Selwyn from the london office has gone above and beyond to help us, with innovative and... See more
Company replied
Selwyn is a true professional and an excellent asset to the company. He took the time to understand my needs, asked the right questions, and genuinely worked to find the best solution for me. What imp... See more
Company replied
I had a great experience with Leaders, and I would especially like to mention Selwyn for his excellent customer service. He was very helpful, professional, friendly, and supportive throughout the proc... See more
Company details
- Real Estate Agency
- also in
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Lewisham
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
17 Lewis Grove, SE13 6BG, Lewisham, United Kingdom
4.9
Excellent
319 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
10/10 service
Throughout the entire process of finding a new place Leaders have been very informative, supportive and professional in helping me. Macy especially has been an amazing point of contact throughout the entire experience.
August 14, 2026
Unprompted review
Great experience from Macy
August 14, 2026
Unprompted review
I spoke to Mrs
I spoke to Mrs. Macy was very helpful, she very thoroughly and thoroughly presented me with the rental conditions, I am very satisfied
August 13, 2026
Unprompted review
Reply from Leaders - Lewisham
Thank you, Lukasz, for your wonderful review! We're thrilled to hear that Macy was very helpful and thoroughly presented you with the rental conditions. Your satisfaction is our priority, and we look forward to supporting you in finding and enjoying the right home.
Really happy with the service from the…
Really happy with the service from the whole of the lettings team at Leaders! They were professional, friendly and helpful throughout the whole process. Any questions were dealt with quickly. Special mention to Sharon, Macy and Selwyn ! I would highly recommend them!
August 13, 2026
Unprompted review
Reply from Leaders - Lewisham
Thank you, Emma, for your wonderful review! We're thrilled to hear that you were really happy with the service from our lettings team, especially Sharon, Macy, and Selwyn. Helping people find and enjoy the right home is at the heart of everything we do, and your recommendation means a lot to us.
Selwyn was very professional
Selwyn was very professional, helpful, and responsive throughout the process. Also made everything smooth and straightforward, and I really appreciated it! excellent communication and support. Highly recommended!
August 12, 2026
Unprompted review
Reply from Leaders - Lewisham
Thank you for your wonderful review, customer. We're thrilled to hear that Selwyn provided you with professional, helpful, and responsive service, making everything smooth and straightforward. Your recommendation means a lot to us as we strive to support our customers in finding and enjoying the right home.
Great response
I’ve been in contact with Selwyn to help arrange a viewing and also find a place that works for me and they’ve been so responsive and quick! Really appreciate the help.
August 12, 2026
Unprompted review
Reply from Leaders - Lewisham
Thank you, Asha, for your wonderful feedback! We're thrilled to hear that Selwyn was so responsive and quick in helping you arrange a viewing. Helping people find the right home is at the heart of everything we do, and we appreciate your kind words about our service.
Leaders Forest hill great experience!
I rented through leaders for many years! They are so helpful friendly and very trustworthy in whatever you required them to support with! Selwyn was such a credible part of the whole experience as being a tenant with leaders!
August 7, 2026
Unprompted review
Reply from Leaders - Lewisham
Thank you for your kind words, Ex leaders tenant. We're thrilled to hear that you found our service helpful, friendly and trustworthy during your time with us. Selwyn and the team are dedicated to making every stage of the property journey as clear and supportive as possible, and we appreciate your recognition of their efforts.
Selwyn pacheo was great help and very…
Selwyn pacheo was great help and very responsive
August 7, 2026
Unprompted review
Reply from Leaders - Lewisham
Thank you, Fatima, for your wonderful review. We're thrilled to hear that Selwyn Pacheo was a great help and very responsive. Your experience reflects our commitment to providing reliable and customer-centric service, and we look forward to supporting you again in the future.
I wanted to share my experience with…
I wanted to share my experience with leaders. While my housing question was resolved partially, I was really impressed with their responsiveness and overall service. They made me feel confident in their expertise and willingness to assist. Thanks to selwyn
August 4, 2026
Unprompted review
Reply from Leaders - Lewisham
Thank you for sharing your experience, Customer. We're delighted to hear that our responsiveness and overall service made you feel confident in our expertise. Helping people find and enjoy the right home is at the heart of everything we do, and we look forward to supporting you further in the future.
Reply from Leaders - Lewisham
Thank you, Muhammad, for your kind words about our responsiveness and helpfulness. We believe that great customer service is about listening carefully and acting quickly, and it's wonderful to hear that we met your expectations. We look forward to supporting you again in your property journey.
Hopeful
Selwyn Pacheco is great at responding fast and super helpful friendly and efficient I'm greatful to have her contact details and feel more hopeful about finding the right place to move and start a new journey!
August 1, 2026
Unprompted review
Reply from Leaders - Lewisham
Thank you, Wiki, for your wonderful feedback! We're thrilled to hear that Selwyn provided you with fast, friendly, and efficient support. Helping people find and enjoy the right home is at the heart of everything we do, and your kind words inspire us to keep delivering quality service.
Reply from Leaders - Lewisham
Dear Mike Hurst
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Very helpful and trustworthy
Very helpful and trustworthy, timing and delivered
July 27, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Valentine Goodwill
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Leaders Estate Agent Lewisham regained my Confidence
Leaders Estate Agent Lewisham regained my confidence compared to other so called high profile Estate Agents.Selwyn communication skills via email face to face were second to none.It was clear to me Selwyn skills knowledge and experience shone brightly. I have no hesitation in highly recommending the above to my fellow Landlords.
July 21, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Mr & Mrs Zammit, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Selwyn. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Macy found really good tenants for my…
Macy found really good tenants for my property. Great work team!
July 24, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Scarlett Cullen
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Very friendly and efficient
Very friendly and efficient! Quickly set up a flat viewing and advised on future properties that may be suitable.
July 24, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Dan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Landlord experience very good
We are landlords who let our properties through Leaders. Selwyn and Tim have been very helpful and always at the end of the phone to take any questions we have had on our latest let following the Renters Rights Bill and as this will be the first property that Leaders will manage on our behalf.
July 23, 2026
Unprompted review
Reply from Leaders - Lewisham
Thank you for your kind words and for trusting Leaders with your property management. We're glad to hear that Selwyn and Tim have been helpful and supportive during this transition, especially with the new Renters Rights Bill. We look forward to continuing to provide you with reliable service and ensuring your property is well looked after.
Selwyn manages my property very well :-)
July 22, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Tony
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I have been with Leaders for several…
I have been with Leaders for several years and I have always been extremely happy with the service as a Landlord. Selwyn, Hardeep and Kerry are excellent. They are professional, reliable, responsive and always keep me well informed. They make the whole process of managing my property stress free. I am often approached by competing letting agents offering services but I have never felt the need to move elsewhere due to the consistent service I receive. I would be very happy to recommend them.
July 21, 2026
Unprompted review
Reply from Leaders - Lewisham
Thank you for your wonderful review! We're thrilled to hear that Selwyn, Hardeep, and Kerry have provided you with reliable and professional service over the years. Your trust in us means a lot, and we look forward to continuing to support you in managing your property stress-free.
Unprofessional
They ask you for a review before viewing apartments and when you give them a review they don’t show up!!! Unprofessional.
April 6, 2026
Unprompted review
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