In my experience, they have not been a reliable estate agency. I would advise landlords to avoid giving them properties to manage, as payments were repeatedly delayed even when tenants paid their rent... See more
Company replied
Location
Switch location4 High Street, CW5 5AR Nantwich, GB
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See what reviewers are saying
Joanna Lawrinson, has been incredible, in helping me manage my property… not only does she respond to emails and phone calls promptly.. but her care and attention to detail, customer service, is impe... See more
Company replied
Many thanks to Paula McCafferty, my property manager at Leaders, who skilfully managed several improvement projects at the same time. She made sure my needs as a landlord were addressed at the same ti... See more
Have recently rented from leaders and highly recommend them vickys, Natashas,Rosie made everything easy for me and fast can’t thank them enough
Company replied
Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Nantwich
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
4 High Street, CW5 5AR, Nantwich, United Kingdom
3.4
Average
24 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Big thanks to Jo Lawrinson for being so…
Big thanks to Jo Lawrinson for being so friendly and helpful and getting any issues sorted promptly. Very good customer support.
March 18, 2022
Unprompted review
Reply from Leaders - Nantwich
Dear Dale,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
BIG "thank you" Jo!
I'd like to say a BIG "thank you" to Joanne Lawrinson. She's just so super efficient and approachable! 😁
February 28, 2022
Unprompted review
Reply from Leaders - Nantwich
Dear Mary,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Great service at Leaders Nantwich.
Great service at Leaders Nantwich.
The staff are very helpful - in particular Joanna with prompt service and feedback
February 17, 2022
Unprompted review
Reply from Leaders - Nantwich
Dear David,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Outstanding Service
I can’t praise Nick Cliffe from the Nantwich office enough. He was so helpful, friendly and professional. Nothing was too much trouble. Thank you Nick, you’re a credit to your team.
February 16, 2022
Unprompted review
Reply from Leaders - Nantwich
Dear Deborah,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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