Leaders - Poole Sales Reviews 

2
TrustScore 4 out of 5

3.8

52 High Street, BH15 1BT Poole, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Rental Agency
  5. Real Estate Surveyor

About Leaders - Poole Sales

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 52 High Street, BH15 1BT, Poole, United Kingdom

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(2)

2,149 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Buyer

I started looking at the property around September of last year. Dan was very helpful since the start from viewing the property to completing the purchase. He is prompt with communication and reply to all the queries in a timely manner, for example me making the offer and him communicating it to the seller and communicating back to me. It was a stressful time for me but Dan was very supportive. He goes beyond and above of what was expected on him by chasing both side of lawyers ( seller and buyer) to speed up the process.
Thanks to Dan's effort, I have completed my purchase in Catalina Drive and got the keys 27th of February 2026.
I will recommend leaders because of competent and efficient professionals working on them like Daniel.
I am truly grateful.

February 27, 2026
Unprompted review
Leaders  - Poole Sales logo

Reply from Leaders - Poole Sales

Dear Hansel, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Dan. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Rated 5 out of 5 stars

Lots of experience and a calm and knowledgeable approach that got results were another agent failed.

We had our house on the market for many months with another agent with little results, Patrick came to advise us and we took his advice on how best to market the house, we now have a buyer and about to exchange. Excellent result and we cannot thank you and your team enough.

June 12, 2024
Unprompted review
Leaders  - Poole Sales logo

Reply from Leaders - Poole Sales

Dear Simon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Patrick a 5 star rating!

Many thanks
Customer Care Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look