Lease2Buy Reviews 

170
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Fake advertising. It says they are the lenders but they are just another broker. People with bad credit, i advise you to not to fall into this trap

Rated 5 out of 5 stars

I would recommend lease2buy to anyone. Everyone is really helpful and friendly even to the point that I recently had a change in my circumstances due to work being quiet and had to miss a few payments... See more

Rated 5 out of 5 stars

Arranged my lease 2 years ago, the process of which all went perfectly smooth. Lease 2 Buy are a great company, very understanding if there's ever an issue & I really could not find a thing to compla... See more

Rated 5 out of 5 stars

All I can say is experiencing is Believing! The process from beginning to end took exactly 14 days. Its that quick! This was my 1st time leasing a Car and I can say it was so stress free. Gordon and... See more

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3.8

Great

TrustScore 4 out of 5

170 reviews

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3.8

All reviews

(170)

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Rated 5 out of 5 stars

Outstanding service from Lease2Buy

I've recently taken delivery of my new Mini One. I initially dealt with Brian who worked to find me a competitively priced vehicle and a really good deal. He was very knowledgeable and answered fully any questions I had. In fact, on one occasion I think I may have called him 3 times in one day to query things but each time he was friendly, professional and reassuring. Nothing was too much trouble. I also dealt with Gordon and Viv who sorted out all the paperwork - checking and processing, and again - excellent service from start to finish. The paperwork was easy to follow, accurate, complete and concise. And then there was Andrew who emailed me to keep me up to date with the progress of the order. A great company to deal with from my first call to them to taking delivery of the car and the follow-up to ensure all was OK. I'd definitely recommend them and will be using them again for my next car!!


September 10, 2014
Unprompted review
Rated 1 out of 5 stars

Will never go near this outfit again!

After leasing a car from these for 16 months(some £4,440 later), I enquired about upgrading. I was disgusted at the attitude of these people! They wanted me to return the car and start paying again from scratch! The nerve of these people! Do they seriously think anyone in their right mind would want to be treated like this. They're nothing but horrible second hand car dealers. The cars are not even prepared to showroom condition. If you look closely at the images of some cars, you will see stains on the seat and damaged body/paint work. I seriously doubt the validity of some of their 'reviews' as I am convinced they have probably accumulated a lot of bad customer relations by now. Never ever again!

August 5, 2014
Unprompted review
Lease2Buy logo

Reply from Lease2Buy

Dear Mr Selio,

Please allow me to confirm the reality of your situation:
1. It is unrealistic to expect that any customer has acrued positive equity in any hire purchase agreement, when they have paid just over one third.
2. We will always try our sincere best to deal with our customers if they need, or even want to change vehicle. We frequently greatly reduce the renewel deposit even at an early stage.
3. Your aggresive and abusive tirade of consistantly berating staff and the company in general, does not really lend itself to us trying to help you.
4. We note that you have had to re write your review several times due to its offensive content. In addition, it does seem to be a theme that prevails in the majority of your other online reviews.
5. I have personally tried to contact you to look at options for you to change car, but you have chosen not to respond.

Many Thanks,
Gordon Birrell

Rated 3 out of 5 stars

Excellent service just dont fall behind with your payments.

The whole experience was very good and the service was great, just dont fall behind with your payments as they become very aggresive. I had a wonderful experience and service choosing and collecting my car until I had an unexpected situation and could not make payment one month. They became very agressive in their pursuit of the missing payment but apart from that I had an excellent service that I would recommend to anyone, just dont fall behind with your payments. Having had the car for 2 years I would have liked a more sympathetic approach to my difficulties.

August 4, 2014
Unprompted review
Lease2Buy logo

Reply from Lease2Buy

Thank you for your feedback. I apologise if our credit team has been in any way less than professional, it is not a standard we will accept. If you have any further issues please contact me directly. Have you thought of upgrading your car to something newer? You may even be ledgible for getting some cash back. Brian Saunderson, Lease2Buy, 01294 277 550.

Rated 5 out of 5 stars

Excellent service!

A pleasure to do business with, Gordon is straightforward and honest, Viv and the team spot on! Got 3 cars from them so far and couldn't be more pleased!

August 2, 2014
Unprompted review

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