Lease4Less Reviews 1,204

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, making the entire process smooth and stress-free. Many people highlight the excellent customer service, noting quick response times and clear communication throughout the order process. Consumers frequently mention that the service provided is outstanding, with staff going the extra mile to ensure satisfaction. However, some customers also noted issues with receiving updates, stating they only got information when they actively chased it. A few people experienced significant delays in receiving their orders, with delivery dates being considerably off from initial estimates.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the helpful, efficient, and... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the helpfulness and... See more

Response time

Clients share positive opinions on response time, frequently highlighting prompt and efficient service. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the smooth and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Laura, has made our experience exciting, unstressful and informative, keeping in touch throughout every step! Dealerships nowadays don’t give you this kind of service! Laura found us a sto... See more

Rated 5 out of 5 stars

We’ve been working with James Rushton for about five years now and honestly wouldn’t go anywhere else! He’s sourced four vehicles for us so far — both business and personal — and we’ll be ordering... See more

Rated 5 out of 5 stars

I want to start off by thanking Matthew who has shown great determination and commitment to help provide support. You can hear the care and smile provided with each call. Always updating me on the av... See more

Rated 5 out of 5 stars

Matthew Cornes has been really helpful from the start — super quick to reply, always clear with information, and has made everything easy and stress-free. He’s kept me updated throughout and got every... See more


Company details

  1. Car Leasing Service

Written by the company

Lease4Less is a specialist vehicle leasing broker with access to many funders, and our aim is to secure the highest discounts on vehicles, and select the most appropriate funder to suit your requirements. This is based on price, quality of service, availability of credit, your preferences and your ultimate satisfaction.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Definitely 👍 👍

Sorted a great car at a great price 😊
James was excellent to deal with and everything went smoothly from enquiry to delivery of the vehicle.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve got a review for James at…

I’ve got a review for James at Lease4Less. The service was amazing. He communicated really well and explained everything clearly. This was my first time ever leasing a car and my first time getting a car after passing my test, so I was very nervous and didn’t know where to start. James talked me through the whole process, listened carefully, and made everything so much easier.

Even after I received the car, he checked in to make sure everything was okay. When I later had some issues with the car, he went above and beyond to look into it and provide support.

I would definitely recommend Lease4Less, but especially James — he was fantastic from start to finish.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

New Lease Agreement

I dealt with Matthew Cornes through the complete process of arranging and agreeing a new vehicle lease agreement and he was very efficient and knowledgeable.
Couldn't be faulted.
Rob

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

So far I shave leased few cars with…

So far I shave leased few cars with different leases company with some difficulties, on this occasion thanks to Mr James Ruston things went very smoothly. I am happy about the company and the car suggested by James.

November 13, 2025
Unprompted review
Rated 2 out of 5 stars

Top experience, well only for sales…

My experience with Stephen was excellent right from the start. He helped me every step of the way through the order process. His response was quick and accurate giving me assurance that this company can handle my new car order with ease.

The above was my view nearly 5 months ago. Sadly since then it's got a lot worse with no end in sight. No updates unless I chase, 0 call backs and when challenged they turn their supply issues into my problem. Sadly can't recommend these anymore.

November 12, 2025
Unprompted review
Lease4Less logo

Reply from Lease4Less

Thank you for your review. We’re disappointed to hear your recent comments, and we’d like to address some key points clearly.
Your vehicle is not yet overdue, and the delivery timeframe you were provided at the point of order was clearly stated as estimated, not guaranteed. This is standard across the industry, and we reiterate this in all communication to ensure expectations are transparent from the start.
The manufacturer of your chosen model is experiencing well‑documented production and supply delays across multiple vehicles. These issues affect all retailers and customers nationwide and are entirely outside the control of any broker or dealer, including ourselves. We cannot provide updates that manufacturers have not yet released, and we always pass on new information the moment it becomes available.
We understand delays are frustrating, but it is not accurate to suggest a lack of action on our part. Your order continues to be monitored closely, and we remain committed to keeping you informed as soon as the manufacturer supplies updates.
Thank you for taking the time to share your feedback

Rated 5 out of 5 stars

Always a pleasure dealing with the…

Always a pleasure dealing with the Lease4less team - although they are consistently driving up the cost for the customer, they do look for ways to deliver a good deal at the end of the day.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and professional

This is the second time I've used them, both times I delt with a lovely young lady, she made the whole process of ordering and taking delivery of my vehicle faultless, the same with my recent vehicle ordering and I'm sure it will arrive to my satisfaction.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Matthew Cornes – Seamless and Stress-Free Experience

I recently secured a lease deal for a BMW i4 M60 with the help of Matthew Cornes, and the experience was outstanding from start to finish. Matthew was incredibly quick, accurate, and efficient, ensuring that every step of the process was smooth and stress-free.

He provided clear communication, handled all the details with professionalism, and went above and beyond to make sure everything was completed seamlessly. I couldn’t be happier with the service and would highly recommend Matthew to anyone looking for a great leasing experience.

Thank you, Matthew, for making the process effortless and enjoyable!

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Recommended by a friend

Recommended by a friend. Found the experience professional and straightforward, guided through the leasing process, nothing was to much trouble. Kept updated on a regular basis.
Looking forward to receiving the car shortly.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Laura has been absolutely brilliant in…

Laura has been absolutely brilliant in helping me arrange my new car lease. She was friendly, professional, and incredibly knowledgeable. She guided me through every step of the process, answered all my questions promptly, and made sure everything ran smoothly.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

I would like to recommend lease 4 less…

I would like to recommend lease 4 less company.I had a fantastic sales rep by the name of Mattew Cornes,who explained in full,of leasing a car.The customer service was first class,nothing was too much trouble for Matthew.A big thankyou to Lease 4 less.A very happy customer.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Matthew Cornes 2nd Purchase

This is the second vehicle I have purchased through Matthew Cornes, and once again, his service has been outstanding. He is consistently responsive, professional, and knowledgeable, ensuring that every aspect of the process is handled efficiently and transparently. Matthew took the time to understand my requirements, sourced exactly the vehicle I wanted, and explained every detail clearly. His professionalism and reliability make him my first point of contact whenever I require a new car.

October 27, 2025
Unprompted review

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