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Review summary

Created with AI, based on recent reviews

Considering 198 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the quality of the clothing, noting that items feel amazing, are well-made, and look beautiful. The fit is often described as flattering, making people feel confident and receiving numerous compliments. Reviewers also frequently praise the customer service for being responsive, kind, and helpful in resolving issues and assisting with orders. However, some people were dissatisfied with the return policy, finding it unclear or restrictive, especially regarding discount codes or final sale items. A few other people also felt that the quality of some products was poor, with issues like sheer fabric or loose threads, and experienced long shipping times or incorrect orders.

What people talk about most

Product

Users describe ambiguous interactions with product, with many customers expressing satisfaction with the... See more

Quality

People report positive experiences with quality, praising the high quality of garments, thick materials, and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many reviewers praising the... See more

Order

Customers had ambiguous experiences with order, with some reporting quick and safe deliveries, and positive... See more

Return policy

Reviewers highlight ambiguous aspects of the return policy, with many expressing frustration over hidden... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve already ordered from Leau and I’m waiting a second package. My first experience was perfect. This second time i’ve got a mail telling me the review the order even though it didn’t arrive. I got s... See more

Company replied

Rated 5 out of 5 stars

I purchased a few pieces from LEAU including two mesh mini dresses for Art Basel and a couple other events, and I was blown away. I got so many compliments all night long! The fit is insanely flatte... See more

Company replied

Rated 5 out of 5 stars

Shopping for a graduation dress can be stressful, and I accidentally entered the wrong address on my order. The LEAU team was incredibly kind and helped me correct it right away. They responded quickl... See more

Company replied

Rated 5 out of 5 stars

I purchased a corset top from Leau and it was slightly too small but the exchange process was quick and easy! The size up fits perfect and I’m happy with the quality. I’ve seen other reviews complaini... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

LEAU is a Los Angeles-based womenswear brand redefining luxury with investment fashion. Known for our form-fitting silhouettes & signature corsets for the ultimate modern capsule wardrobe.


Contact info

3.7

Average

TrustScore 3.5 out of 5

329 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 79% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Beautiful Corset Top - Quick and Easy Exchange Process

I purchased a corset top from Leau and it was slightly too small but the exchange process was quick and easy! The size up fits perfect and I’m happy with the quality. I’ve seen other reviews complaining about the return/exchange process but as long as you read the policies before purchasing (which people should always be doing) you should not have a problem. Would definitely purchase from Leau again!

November 25, 2025
Unprompted review
LEAU logo

Reply from LEAU

HI love! Thanks for your kind words! Can you please reach out to help@leauclothing.com- we would love to send you something! Xx

Rated 5 out of 5 stars

shipping didn’t take too long and the…

shipping didn’t take too long and the dress was to die for!

December 22, 2025
Unprompted review
LEAU logo

Reply from LEAU

Hey love! Thank you so much for your kind words!! Kindly reach out to us at help@leauclothing.com- we would love to send you something special! Xx

Rated 5 out of 5 stars

I ordered a dress from LEAU to the UK…

I ordered a dress from LEAU to the UK for an upcoming party and I absolutely loved it. The material was extremely beautiful and high quality, and it arrived much quicker than I expected. The dress fit perfectly and looked even better in person. I’ll definitely be ordering again!

December 12, 2025
Unprompted review
LEAU logo

Reply from LEAU

Hi love! We are so happy to hear you loved your dress! 💖 It’s wonderful to know the material and quality exceeded your expectations, and that it arrived quickly all the way to the UK. :)

We hope you had an amazing time at your party, and we can’t wait to have you shop with us again! ✨

Rated 5 out of 5 stars

Ordered a bridesmaid dress and it was…

Ordered a bridesmaid dress and it was absolutely beautiful! The material was perfect and I received so many compliments. Customer service was really nice, the email updates were super helpful, and exchanging for a different size was literally so easy. The new dress came so quickly too! I will definitely be ordering from here again.

December 1, 2025
Unprompted review
LEAU logo

Reply from LEAU

Hi love! We’re so thrilled you loved your bridesmaid dress! It’s awesome to hear the fit, material, and service all hit the mark, and that swapping sizes was a breeze. Thanks for sharing your experience—we can’t wait to see you shop with us again soon! 💖✨

Rated 5 out of 5 stars

The Raquel Babydoll Corset Mini Dress…

The Raquel Babydoll Corset Mini Dress in Red was an absolute showstopper at my holiday party! I received compliment after compliment all night—it truly made me feel so confident and festive. The packaging was adorable and thoughtful, which made unboxing the dress even more special. I’m honestly so excited I discovered this brand and can’t wait to shop more from them!

December 11, 2025
Unprompted review
LEAU logo

Reply from LEAU

Hi babe! We’re so thrilled to hear the Raquel Babydoll Corset Mini Dress made you feel confident and festive at your holiday party! 🎉💖 It means so much to us that you enjoyed the packaging and unboxing experience too. We can’t wait to share more of our pieces with you—thank you for discovering and supporting our brand! ✨

Rated 5 out of 5 stars

Very cute clothes and great customer…

Very cute clothes and great customer service! Can’t wait to get more high quality clothes.

December 15, 2025
Unprompted review
LEAU logo

Reply from LEAU

Hi love! We’re so happy you’re loving our clothes and had a great experience with our team! Can’t wait for you to snag even more of our high-quality pieces—you’re going to look amazing in every single one! 💖✨

Rated 5 out of 5 stars

Ordered a corset and a dress for my…

Ordered a corset and a dress for my girlfriend and she was sooo happy 😍 She absolutely loved them and looked amazing in both. The quality and fit were perfect—definitely going to be getting one for my mom as well!

December 15, 2025
Unprompted review
LEAU logo

Reply from LEAU

We’re so happy to hear your girlfriend loved her new pieces! 😍 It truly makes us smile to know she felt amazing and enjoyed the fit and quality. Thank you for sharing your experience with us, and we’d be honored to help you find something just as special for your mom! 💖

Rated 5 out of 5 stars

Obsessed with all of my new dresses

Obsessed with all of my new dresses from Leau! They all fit so perfect and flatter my curves to look their absolute best. I wore the Mira mesh corset dress in red on my birthday and got so many compliments. The quality of the material was even better than I expected too. Shipping was fast! Can't wait to wear the belle bustier midi dress on New Year's Eve!

December 22, 2025
Unprompted review
LEAU logo

Reply from LEAU

We’re so happy to hear you’re loving your new dresses! 💖 The Mira Mesh Corset in red is such a showstopper, and we’re thrilled it got so many compliments on your birthday! Thank you for noticing the quality—we put a lot of care into every piece. We hope you have an amazing time in the Belle Bustier Midi on New Year’s Eve! ✨

Rated 5 out of 5 stars

I had such a great experience shopping…

I had such a great experience shopping at Leau. The clothing is beautiful, high quality, and clearly made with a lot of care and attention to detail. Everything fits perfectly and feels amazing to wear. The ordering process was easy, delivery was quick, and the packaging was really nice too. You can tell this brand genuinely cares about its customers. I’ll definitely be shopping here again and would highly recommend Leau to anyone looking for stylish, well-made pieces.

December 19, 2025
Unprompted review
LEAU logo

Reply from LEAU

Thank you so much for your kind words! 💖 We’re thrilled to hear you had such a great experience and that you love the quality and fit of our pieces. It means so much to us that you notice the care we put into every detail. We can’t wait to have you shop with us again soon!

Rated 2 out of 5 stars

I am extremely unhappy with LEAU and…

I am extremely unhappy with LEAU and their return policy. I should have gotten a refund or even an email when my return was processed, I was supposed to get a gift card apparently instead of a refund because I selected it in their “portal” which I hadn’t looked into even once which I was unaware of was the case or I would not have bought the dress to begin with. But there was not specifications about that and I was confused and unhappy. Requested a full refund because that was super misleading and unclear. Awful customer service, if you want a straightforward policy about returns, store credit etc. do not shop here online or be okay with just loosing money. Update: they still haven’t given me my money back. I feel pretty hopeless and truly can’t believe that a business that wants to be for women is making me have a perception of them like this. Not even able to use the store credit because the reason I returned a dress is because the sizing doesn’t even remotely work for me and my body. So just 250 dollars I just can’t get back. A really discouraging experience, very scammy and misleading return/store credit policy. Still wouldn’t shop here.

December 14, 2025
Unprompted review
LEAU logo

Reply from LEAU

Hi love! We’re truly sorry to hear about your experience and completely understand your frustration. Our goal is always to provide clear, straightforward policies and excellent customer service, and we regret that this was not the case for you. We genuinely appreciate you sharing your feedback, as it helps us improve!

We really hope to have the chance to provide you with a better experience in the future! 💖

To look into this further and provide a proper solution, please email us at help@leauclothing.com. Our team is happy to assist and work with you to make this right! Thanks again.

Rated 5 out of 5 stars

When I buy clothes

When I buy clothes, I wanna make sure I’m buying pieces that can kind of fit in a capsule wardrobe. So high-quality and doesn’t go out of style. I’d truly really feel like this brand embodies that to a T.

December 18, 2025
Unprompted review
LEAU logo

Reply from LEAU

Thank you so much for that feedback- Amberly! We really do build these pieces to last. <3 Can't wait for you to see our new pieces! Xx

Rated 5 out of 5 stars

So flattering!

Absolutely love their corsets and dresses. So flattering and amazing quality

December 9, 2025
Unprompted review
LEAU logo

Reply from LEAU

Hi love! Thank you for the feedback. We love to hear it and appreciate you as a customer! Xx

Rated 1 out of 5 stars

Store Credit ONLY - Don't Shop Here

Editing to add: Their response to this review (below) says that they want to make this right and find a solution that works for me. When I replied via email to ask what they propose, they did not respond, even after follow ups. I've now escalated this with my credit card company.

I’m a bride and ordered a dress for my engagement photos. At checkout, an auto-generated “WELCOME” discount was applied — I didn’t add it myself. Nowhere did it say this would make my $300 purchase non-refundable. That restriction is buried in the return policy and was never disclosed during checkout OR during the return process. When I returned the dress, I was even allowed to select “refund,” but then was issued store credit instead.

I’ve seen other reviewers receive full refunds in this exact situation, yet I’m stuck with store credit and their customer service has been extremely unhelpful. It feels predatory to automatically apply a discount that quietly turns a purchase into a final sale. Extremely disappointing and not a transparent or customer-friendly practice.

December 4, 2025
Unprompted review
LEAU logo

Reply from LEAU

Hi there! <3

Thank you for taking the time to share your feedback, and we’re truly sorry to hear that you had a disappointing experience!

To clarify, we do process refunds to original payment method for full-price merchandise. Orders that use a discount code can only be returned as store credit or exchanged. Our return policy is always available to view on our website, across multiple touch points including during the checkout process.

We do sincerely apologize for the frustration and disappointment you’ve experienced. We completely understand how important this purchase is, especially for such a special occasion like your engagement photos. We truly regret that our return policy and communication around discount codes caused you such stress during your planning.

Regarding your specific case, we want to make this right. If you’d like to reach out to us directly, we will look into your situation further and see if we can find a solution that works for you! You can email us at help@leauclothing.com and we are happy to further assist.

Warmly,

Rated 5 out of 5 stars

Beautiful bridesmaids dresses

I had questions about bridal dresses for my daughter’s upcoming wedding and customer service was very helpful. Responded quickly and recommended some options. Nice team.

December 4, 2025
Unprompted review
LEAU logo

Reply from LEAU

Hi love! Thank you so much for your support! We truly appreciate your feedback and we are ALWAYS happy to assist! <3 Please let us know if you need anything else! Xx

Rated 5 out of 5 stars

Love the brand

Love the brand! Such cool pieces!! Can’t recommend enough

December 3, 2025
Unprompted review
LEAU logo

Reply from LEAU

Thank you SO much! We work very hard to ensure our pieces are unique and inspire women. :) Please let us know if you need anything else! Xx

Rated 5 out of 5 stars

I had a great experience ordering with…

I had a great experience ordering with LEAU! Unfortunately i had to make a return only because the color of the top i got didn’t look well with my skin tone. Besides that, the return experience was very smooth and easy to understand! I plan on continuing to order from them!

December 3, 2025
Unprompted review
LEAU logo

Reply from LEAU

Hi love! Thanks so much for your feedback, we are truly pleased to hear that you had such an easy returns process! Please let us know if you need anything else! <3

Rated 5 out of 5 stars

amazing customer service

Ordered a dress for my engagement pictures dress is amazing quality but unfortunately was too small so ended up buying in the size up & returning the original. Customer service was excellent and very quick to respond - will definitely be purchasing from Leau again!

December 1, 2025
Unprompted review
LEAU logo

Reply from LEAU

Hi Shannon! We are so glad that our customer service team resolved your return quickly, and we hope your engagement pictures turned out lovely! Please let us know if you need anything else. :)

Rated 5 out of 5 stars

They were very kind and reassuring…

They were very kind and reassuring while I was waiting for an order to come in for an event that I had and sending me updated while I was waiting for it to arrive

November 12, 2025
Unprompted review
LEAU logo

Reply from LEAU

Hi love! Thank you so much for the feedback- we are always looking to provide a great experience and we truly appreciate your patience as we continue growing! So grateful for your support!! Xx

Rated 5 out of 5 stars

Best dresses ever …

I have been buying this brand recently and I am glad i did! The dresses are unique and the fit is beautiful . I am going to buy more for sure

November 20, 2025
Unprompted review
LEAU logo

Reply from LEAU

Hi Gabriela! We truly appreciate your kind words and support. As a small, woman-owned business, we strive to deliver the best pieces to our customers, and your feedback is SO appreciated! <3 See you soon!

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