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Rated 5 out of 5 stars

Excellent company to deal with. I have ordered from Led Grower Europe a few times now and everything arrived in great condition due to everything being so well packaged. Shipping times to Ireland are... See more

Rated 5 out of 5 stars

Since i start growing nearly 3 years ago i order my stuff mostly at LED Grower EU, Good Prices and fast Delivery, to Germany it took mostly 2 Days, to spain it take 4-5 Days. The last Order was... See more

Rated 4 out of 5 stars

Everything with my latest order went smooth. Quick delivery and good products. My first time order however taught me to pay attention to the availability of the products you plan to order. If it'... See more

Rated 5 out of 5 stars

I had contact with the shop by phone at 5pm at the evening. Placed an order and waiting for them to verify if it was all in stock. Instantly messaged me back and redid the order to pay with cred... See more

Company replied

Company details

  1. Hydroponics Equipment Supplier
  2. Garden Center

Written by the company

Led Grower Europe is one of the hydroponics and garden supply stores in Europe with the widest range of premium brands and high-end products. Our shop in Prague offers you products and advice in the English language, with all products in stock on our warehouse.


Contact info

4.2

Great

TrustScore 4 out of 5

477 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Missing Products and Bad advisement

I am still missing the Root Plus - Air Pruning Pot Product code: RP4230-21 from Order no. 2243432175 Order date: 30/12/2024 16:30
Ive send them emails with pictures of the delivered Box and messages and left a note on the following orders which I bought since then for thousands of €uros. But they never responded. I know it works right here, so they leave me no choice but to make this super bad review. cause if they do not give me an airpot trhey pay like 1€ for, they will loose a Customer who buys for hudnreds of €uros a month. As i asked them for a product which is out of stock they said dont buy this crap, but at least they responded, means also Bad advisement.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Ordered multiple times from this shop and the customer service was great with advice, refunds and adjusting of the orders after they were already placed. Their english isnt the best and i had some head scratching moments reading some of the emails but it wasnt a problem whatsoever. Overall great service

September 22, 2025
Rated 1 out of 5 stars

Stay away

Stay away. They scam ppl and they dont give answers or delivert as they shoul.. SCAM SCAM

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Super Fast Delivery

After reading mixed reviews online, I was a bit hesitant to make a purchase, but their prices are so competitive (especially on the AC Infinity equipment, wich isn't widely available in my location), that I gave it a shot.
I can tell you, this company is legit! I'm still amazed at the quick delivery. Ordered on Sunday and delivery on Wednesday, all the way from CZ!
You can choose to go with DPD or GLS, I choose GLS and had no problems. Everything was super well packaged.
Going to install everything and update this review if I come around any problems, but I doubt I will.
Very good first experience with this company and more orders will follow!
Thanks to the whole team at led-grower.eu!

September 10, 2025
Unprompted review
Rated 3 out of 5 stars

Chatbot does not work

Buying from you first time was a very pleasent experience.
But now i'm trying to get a hold of you through you chatbot, it state you're online, but i have had no responce in more than 2 hours and still waiting.

August 13, 2025
Unprompted review
Rated 1 out of 5 stars

No stock but money taken

Their website say they have stock I made and order paid 611€ immediately and in morning I received email they don’t have stock and I need to wait for my money refund 7-10 days which is basically misadvertising holding on to clients money , never gonna try to buy with them again , to me they are complete scammers !!! Be aware they not professional at all .

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

LED had a tiny QC problem.

Bought a LED, a wire was sticking out the chassis. They assured me it was not worth returning it and gave me 40€ back. If there are complications, I will update this review but so far, I had a great experience. They respond fast and take care of you.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Best shop ever

I bought many items from this shop and I always get items really fast (3 days nothing more). Probably because I live in Slovenia. All items I got were in good condition.
I m planning to spent more in future.

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

Beware!

Beware!
Filter is old/saturated (sour smell) with certain scratches and corrison. Also arrived damaged so it looses carbon and metallsplinters, but package was fine. So it must be sent in full awareness in this condition.
Return process is made extra complicate only to not send back.
A shame.

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

Shipping costs don't match what they say

Só this company says they ship to Portugal by 19,99€ and when i try to buy some thing they charge me 39,99 €,i try to contact about the problem and they asked me if didn't have to many goods on the basket,i Said no i even try with small thing and the price was the same, try to contact again One day after to see if the problem was resolved and no One write me black till today,so be carefull if you buy here they don't seem very honest!!!

June 11, 2025
Unprompted review
Led Grower Europe logo

Reply from Led Grower Europe

Dear Mr. Cardoso, we are very sorry. My mistake that I did not reply to you in time. We will fix this bug during this week. If you place an order, we will adjust the price of shipping manually so you are happy. Thank you for your patience.

Rated 1 out of 5 stars

scammers

scammers, charged me and said product not in stock and now 5 MONTHS for a REFUND!

June 6, 2025
Unprompted review
Led Grower Europe logo

Reply from Led Grower Europe

Dear Mr. Vosels, please accept our apologies - our colleague made a mistake in the email. He meant that this product's availability is 5 months from now. However, the refund process was started immediately in order to return your payment as quick as possible. We are very sorry for this miscommunication.

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