Leesa UK Reviews 

1,495
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I bought this mattress just over 7 years ago, with a 10-year guarantee. Unfortunately, it’s started to sag in the middle, very badly. I enquired about having it replaced/fixed, as part of the 10-year... See more

Rated 1 out of 5 stars

Shocking service.....took day off work for delivery, their courier claimed the address was not full when in fact it was as they confirmed on the telephone. UPS are awful and their customer service wa... See more

Company replied

Rated 1 out of 5 stars

Absolute waste of money & backspin ever morning for both myself & my wife. For the first 3-4 months its fine (100 day trial) but then it dips in the middle & this gets worse over time (about a year... See more

Company replied

Rated 1 out of 5 stars

Leesa has stopped operations in the UK and EU without any warning to customers who had already ordered. They went so far as to demand the warehouse it was stored at locally, ready for delivery, se... See more

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1.8

Poor

TrustScore 2 out of 5

1K reviews

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1.8

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(1,495)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Leesa goodnights…

Leesa mattresses are all they are claimed to be and we are very happy with the comfort and the ease of purchase.

November 13, 2019
Unprompted review
Leesa UK logo

Reply from Leesa UK

Thank you for your feedback Louise!

Leesa Sleep Team

Rated 5 out of 5 stars

socially responsible sleep!

a Goldilocks mattress...just right!
the social responsibility of Leesa is great differentiation from other mattress companies

November 12, 2019
Unprompted review
Leesa UK logo

Reply from Leesa UK

Thank you for taking the time to write this wonderful review!

Leesa Sleep Team

Rated 5 out of 5 stars

Great mattress and a good…

Great mattress and a good recommendation from a sibling which has improved my sleep so much!!

November 11, 2019
Unprompted review
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Reply from Leesa UK

Thank you for this 5 star review Wajid! Great to hear that your sibling has put in a good word for us!

Leesa Sleep Team

Rated 5 out of 5 stars

lovely mattress very comfy

lovely mattress very comfy . I did miss out on the pillows for free though ....Ahem Leesa

November 11, 2019
Unprompted review
Leesa UK logo

Reply from Leesa UK

Hi Richard. Thank you for sharing your Leesa experience with us. The free pillows were only offered on our US website (never in the UK). If you've got any questions, our Support Team can be contacted by email on support@leesa.co.uk.

Leesa Sleep Team

Rated 4 out of 5 stars

Just right

Just right. Very comfortable

November 11, 2019
Unprompted review
Leesa UK logo

Reply from Leesa UK

Thank you for this Leesa review Steve!

Leesa Sleep Team

Rated 5 out of 5 stars

The mattress is very comfortable

The mattress is very comfortable, I purchased it because of aches & pains. I suffer with fibromyalgia, my hips back can be very painful & so far this mattress has helped.

November 11, 2019
Unprompted review
Leesa UK logo

Reply from Leesa UK

Thanks you for your wonderful feedback Brendan!

Leesa Sleep Team

Rated 3 out of 5 stars

backache in the morning

although our friend suggested it, but we have backache when we wake up in the morning .
dont know what is the problem but the mattress is not good for back

November 11, 2019
Unprompted review
Leesa UK logo

Reply from Leesa UK

Hi Yalda. Thanks for reviewing your Leesa experience. If you've got any questions our Support Team can be contacted by email on support@leesa.co.uk.

Leesa Sleep Team

Rated 5 out of 5 stars

King size maybe 2 1/2 years old now.

King size maybe 2 1/2 years old now.
I cannot spot or feel any sagging. Perhaps a tiny bit firmer in the middle where not being lain on most of the time, but not a problem.
Not as luxurious as my sister's £4500 Vispring, but I don't think in any way inferior.
Only downside is it may be more sweaty than a posh sprung mattress that has been made to be max breathable. I find this quite useful as it tells my stress level and when I need to ease off at work!

November 9, 2019
Unprompted review
Leesa UK logo

Reply from Leesa UK

Thank you for sharing your Leesa experience with us JR!

Leesa Sleep Team

Rated 5 out of 5 stars

Leaving behind her Tempur-pedic…

Leaving behind her Tempur-pedic mattress in America as didn’t want to put in container so I ordered for my daughter she absolutely loves it! It much better than the previous mattress. Thinking about getting one for myself soon!

November 7, 2019
Unprompted review
Leesa UK logo

Reply from Leesa UK

We are delighted to hear that your daughter loves her Leesa. Maybe one time in the future, we will see each other again!

Leesa Sleep Team

Rated 5 out of 5 stars

Great product and service

We are very pleased with our Mattress and with the whole purchase experience.
I did a lot of research before deciding which one to buy and chose the Leesa as we wanted a firm Mattress, which reviews suggested this was compared with competitors. I have been pleasantly surprised in that whilst it initially feels soft it is very supportive. I don't feel like I'm sunk down into the mattress and can easily turn over but there is a lovely comfy feel to it that you don't get with a traditional mattress. I definitely wake up less in the night now and any movement is isolated and doesn't disturb.
It was delivered 48 hours after ordering and I was kept informed throughout the ordering and delivery process.
Great customer service and great product.

November 6, 2019
Unprompted review
Leesa UK logo

Reply from Leesa UK

Thank you for this great review Lindy. Our aim is to have good quality in everything we do and supply products of high quality to satisfied customers.

Leesa Sleep Team

Rated 1 out of 5 stars

Worst mattress i have ever purchased my…

Worst mattress i have ever purchased my back is in agony every morning with it would not reccomend this at all

November 6, 2019
Unprompted review
Leesa UK logo

Reply from Leesa UK

We are sorry to hear you do not find your mattress comfortable Ryan. We offer everyone a 100 day return period if the mattress is not the right fit.

We can be contacted by email on support@leesa.co.uk.

Leesa Sleep Team

Rated 4 out of 5 stars

Ordered on line

Ordered on line - Delivered direct to home address - Mattress not yet used so unable to comment - However the mattress has no side handles and makes for awkward handling.

November 5, 2019
Unprompted review
Leesa UK logo

Reply from Leesa UK

Thank you for your feedback Fiona! Unfortunately because of the design of the mattress it was not possible to add handles.

The Leesa Team

Rated 5 out of 5 stars

...super sleeps

...me and the missus and our staffy english bull terrier have slept like babies since getting our Leesa 💜💤😴

November 4, 2019
Unprompted review
Leesa UK logo

Reply from Leesa UK

What a wonderful review Sunny! We are delighted to hear that your entire family loves Leesa!

The Leesa Team

Rated 5 out of 5 stars

Well-spent money !

With my husband we had a huge back pain and since we both have office jobs, it's very important that we have good-quality mattress. That's why we chose Leesa and now we are sleeping much better. I normally don't review products but Leesa is so good that it made me do it to show how happy we are with the purchase. Money 100% well spent.

November 4, 2019
Unprompted review
Leesa UK logo

Reply from Leesa UK

Thank you for taking the time to write this review Nicolas & Michaela! We do really appreciate your feedback!

The Leesa Team

Rated 5 out of 5 stars

Real comfort

Real comfort. Previous aches and pains gone!!

November 1, 2019
Unprompted review
Leesa UK logo

Reply from Leesa UK

Thank you for the great feedback!

The Leesa Team

Rated 5 out of 5 stars

Worth every penny

This mattress is incredibly comfortable to sleep on and the service was excellent. I am a side sleeper and did not have any problems adjusting to this new mattress. It is a worthwhile investment.

October 31, 2019
Unprompted review
Leesa UK logo

Reply from Leesa UK

Hi JZ,

Thanks for the review.

The Leesa Team

Rated 5 out of 5 stars

Love my Leesa mattress

Love my Leesa mattress. I am a heavier person being over 18 stone and there is no roll together with my husband. I don't have any aches and pains any more when I wake up in the morning and everywhere feels supported. Its just the right level of firmness and my husband is happy too!

October 30, 2019
Unprompted review
Leesa UK logo

Reply from Leesa UK

Hi Grace,

Many thanks for sharing.

The Leesa Team

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