Legacy Pets Cremation Services Reviews 162

Thank you so much to Legacy Pets for a gold standard service from beginning to end. All the staff I encountered were highly professional, compassionate and caring. The service provided is so valuable and they made a very difficult time much more bearable. Most importantly theygave me the opportunity to give my girl the peaceful passing she deserved in her own home. She was treated with care and dignity and I will be forever grateful. I would highly this company and the service they provide.

Lovely company could not fault everyone lovely nothing too much trouble with the upset of losing our beloved pet

When my beautiful girl, Fleur (lop rabbit), passed I was absolutely heartbroken and they made the process of getting her cremated so very easy and hassle free.
From the initial phone call they were empathetic, kind and caring.
We had Fleur picked up and dropped back off to us. The guy who came was so lovely and caring I just knew my girl was in safe hands. He was so respectful to her and gave her dignity in her final journey.
I could not recommend a better place for your furbabies to go for the final journey. Thank you so much Legacy

We can not thank Chris enough for looking after our girl Pippa, you went above and beyond and you don't know how much that means to us as a family she was more than just a pet too us and the compassion you shown was second to none, this is the second time we have chosen Legacy Pets to look after our boy and girl and i wouldn't want any other than Legacy Pets, thanks again Chris X

The service i received was first class from Legacy Pets,Max my Maine Coon was brought home in less than thirteen hours.His ashes where placed in a beautiful wooden sleeping cat.The people i spoke to at Legacy Pets where helpful,caring and polite.

the service was amazing and no rush. It's aways a upsetting time when the time comes for your pet to go but I can recommend 1000% legacy pets are the best out there and treat your pet with respect. Thank you so much for helping me and carl with organising this for cassy ❤️ x

After our girl passed we spoke to Karen on the out of hours number, this was at around 2:45 am she was happy to speak with us and advise us on services they provide, and offered to come out as soon as they collected our girl and really put me and my family at ease ,we explained that we never left our girl alone , and she promised to look after her she, even invited us up to collect her remains and went through the procedure with us it was really touching to hear how she spoke to our girls remains and she understood that she wasn’t just a basset hound , she was our baby.we opted for a special service that meant we was able to have her back home the following day, this meant so much to us , everyone we spoke to was fantastic it’s not easy trying to find the right things to say , but honestly they all was fantastic, we offered a small tip but it was politely refused and instead asked us to leave a review ❤️thankyou so much to Karen and her team , you really are amazing 🙏🏻🙏🏻

When minnie the cat was ill i thought not this again..the pain of losing another best friend and the inevitable resulted...wendy lane vets (amazing) Put me in touch with legacy and everything else was just fantastic...i was a mess but everything else was taken care of and the staff were brilliant from start to finish ..its been a couple of month's since and i still haven't got them a pressy but i will...thanks a million...xxx Paul mills and little minnie

The service they provide is 2nd to none. Everybody we dealt with were so professional and caring. The man who came to collect Saskia was wonderful. He explained everything that would happen and really put my mind at rest.
The lady who was there at Bury when I collected her ashes was amazing. She told me how they'd looked after her and treated her with respect. She gave me the most amazing hug when I broke down.
Can't thank them enough for looking after her. The presentation pouch and certificate just finished off the fantastic service.

I cannot recommend Legacy Pets enough. They toon the hardest part of my life and guided me through it with compassion and empathy.

It’s took me from November to be able to write this review and I would advise anyone who is thinking of saying goodbye to their pet to consider using Legacy.

Ane Follestad was the vet who came to our house and honestly I can’t describe how well she handled the situation.

She put our minds at ease and reconfirmed we were making the right decision in saying goodbye.

The whole team are incredible from initially enquiring right the way through the process, guiding and advising our family.

Please continue your work in making a horrible time in someone’s life that easier.

From the bottom of our hearts Legacy thank you!

Cannot thank them enough for their care and compassion. We lost our 10 year dog and the from the first contact with legacy pets they were so kind and kept us informed. When we collected our dog, we were invited to sit and asked about our Ted. This helped us so much the genuine care made this painful experience far less distressing. Thank you so much.

I would definitely recommend Legacy Pets, from the initial contact on the phone to collecting Millie’s ashes after the cremation the team have shown nothing but compassionate and caring professionalism.
Every step was carefully explained and every consideration shown to Millie, me and my family who had gathered at home to be with her on her final journey.
Her passing was pain free, peaceful and calm surrounded by love.
I can’t thank the whole team enough

Unfortunately my 14 and Half Springer Spaniel had to be put to sleep at our vet’s on Thursday. The pet cremation service that our vets use just didn’t look right for me and seemed just a corporate service. So I did some research and unfortunately in West Yorkshire there isn’t a service like found with Legacy, I contacted them to see if they collected from the Leeds area as they are based in Bury and a lovely lady spoke to me initially made me feel at ease and I knew I wanted to use them there was no hard selling on the phone and she talked me through the process.
The morning after Sam was at peace, the Legacy team phoned me to say they have collected Sam from the vets and that he was being looked after by their team now. The day after this I received another call from Legacy telling me the cremation process was about to start, I felt updated every step of the way and felt the service was second to none.
I have just been to collect Sam from Legacy and was welcomed by a lovely lady in there shop who took us through to a nice seating area and we talked a little about Sam and about the process and I knew that I’d chosen the right company to care for Sam on his final journey. I would highly recommend Legacy Pet Cremation for any pet parent.
Thank you for caring for Sam on his final journey over his Rainbow bridge.

Caring and compassionate staff during a very stressful and upsetting time , charlie our cat was given the love and respect he deserved

Legacy pets are kind, caring and so understanding in any help you may require. The Vet Siobhan was wonderful, explained everything to us and didn't rush. She made sure Mia was comfortable at all times and was very reassuring to us as a family saying goodbye. The team who took her away were very sympathetic and kind.

From the phone call to arrange to picking Angus my cat up the service from legacy pets has been kind and compassionate. The vet Claire Marie took her time and made Angus very comfortable and calm so he passed away peacefully, nothing was rushed. Thw care team also were so kind with me and Angus. I got him back 24 hours later which was so nice. Thank you to all who dealt with us, you made what was an awful sad day easier xx

I can’t thank legacy enough for the amazing service that my husband and myself received when our dog Jack passed. The whole process is beautiful.

My dog storm passed away on 08/02/2024 and it broke my heart. legacy pets were brilliant they were kind and respectful to me and they treated storm with the dignity and respect he deserved. Not even 48 hours after he passed I was able to collect his ashes and bring him home where he belongs. Thankyou.

It’s never going to be easy losing your best friend
But the service from Legacy is first class.
My girl Bella was put to sleep at home on her own bed by Legacy own Vet & transported to the crematorium still wrapped in her favourite blanket.
On meeting the people at Legacy you can tell straight away that they are going to take good care of your pet.
Karen & her staff made the experience as stress free as possible.
Thank you for the care you gave Bella & myself.
Maurice

My beautiful bueno daschund past away 17th jan i was at my wits end i contacted legacy pets to look after my girl they collected my girl showed compassion and special care they took her away and brought her ashes home to me plus a beautiful card candle and fur from my baby girl i cannot thank all at legacy pets enough for there kindness and respect shown to my baby thank each and everyone for making the parting of my girl a lot easier mr james mcgwynn