I contacted L&G because i eas receiving disturbing sales calls from people stating i needed to update my policy. They were rude and aggressive called me selfish and stupid. I was receiving these call... See more
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Review summary
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Legal and General were transparent about the cover they offered and have recently paid out my critical illness cover in full, within 3 weeks of requesting it. The process for claiming the money is ver... See more
I find that any time I have had to contact Legal and General. I am greeted with respect, politeness, proffessional and always asked whether or not I need help with anything else.
Very smooth to understand with all the information to hand on questions asked. Great timely meeting and the advisor on my pension needs was great and very polite at all times. Left me feeling happy wi... See more
Company details
- Term Life Insurance Provider Company
- Asset Manager Service
- Income Protection Insurance Company
- Investment Service
- Pension Fund
- Retirement Scheme Provider
About L&G
Written by the company
Established in 1836, we are one of the world’s largest asset managers and provide powerful asset origination capabilities.
We aim to: be a leading provider of retirement and protection solutions, be one of the world’s largest asset managers, be an innovative asset creator and build a more sustainable society.
We are one of the world’s largest asset managers and a major global investor and we are a leading provider of UK retail retirement and protection solutions.
We provide institutional PRT solutions, guaranteeing the retirement income for corporate pension scheme members.
We use some of our customers’ pension assets, as well as the group’s shareholder capital, to make long-term investments in assets such as clean energy, housing and SME finance.
Life Insurance quotes from £5
Life Insurance could pay out a cash sum if you were to pass away while covered by the policy or if you were diagnosed with a terminal illness provided life expectancy is less than 12 months.
Over 50 Life Insurance Quote
With our Over 50s Fixed Life Insurance you choose a premium you want to pay and can afford each month, to provide a cash sum that meets your needs. When you pass on, your loved ones could use this cash sum to help at a difficult time.
Pension Annuity Quote
A pension annuity is a product that converts your pension pot into guaranteed regular income for the rest of your life, no matter how long you live. With a pension annuity, you'll know exactly how much you're getting, come rain or shine.
What is Equity Release?
Life Insurance quotes from £5
Life Insurance could pay out a cash sum if you were to pass away while covered by the policy or if you were diagnosed with a terminal illness provided life expectancy is less than 12 months.
Over 50 Life Insurance Quote
With our Over 50s Fixed Life Insurance you choose a premium you want to pay and can afford each month, to provide a cash sum that meets your needs. When you pass on, your loved ones could use this cash sum to help at a difficult time.
Pension Annuity Quote
A pension annuity is a product that converts your pension pot into guaranteed regular income for the rest of your life, no matter how long you live. With a pension annuity, you'll know exactly how much you're getting, come rain or shine.
What is Equity Release?
Written by the company
Contact info
London, United Kingdom
- 01737 370 370
- legalandgeneral.com
4.3
Excellent
32K reviews
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I felt as though I was being dealt with…
I felt as though I was being dealt with as a human being.20
June 20, 2026
A good experience with Legal and…
A good experience with Legal and General throughout the time i was with them and they were quite and efficient when I decided to transfer my money.
June 30, 2026
The final person I spoke to was Rhys…
The final person I spoke to was Rhys who found out the answers the same day
June 15, 2026
great and easy to communicate with and…
great and easy to communicate with and very quick to respond to my claim.
June 18, 2026
Was spoke to with utter respect the…
Was spoke to with utter respect the call was not rushed 10/10 for service call handler was amazing and I felt at ease are speaking with her
June 28, 2026
Easy Investment Management
Easy to work with, clear statements of investment performance and no fuss access when required.
July 4, 2026
Listened to requests
June 29, 2026
Very easy to transfer my pension
Very easy to transfer my pension. Just type in the details and with 2-3 weeks it was complete and email notification keeping informed of what was happening
June 1, 2026
Friendly staff who know what they are…
Friendly staff who know what they are talking about and guide you to the right direction you need to be and always answer questions
June 25, 2026
Brilliant experience and easy which is…
Brilliant experience and easy which is what you need at such a difficult time
July 1, 2026
The person on phone was very helpful
July 1, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I transferred my pensions out recently…
I transferred my pensions out recently and had a life insurance I cancelled. The transfer out was because I’m ‘pooling’ all my pension pots together. I would have potentially transferred the collection of pensions as one lump sum back to you in a new scheme. However, my life insurance cancelled (due to the selling of a property) was followed up by a phone call to myself from one of your operatives who was forceful, took an angry tone and quite rude on the phone. I’m never coming back to L&G unless forced to do so by an employer who uses your company.
March 7, 2026
Reply from L&G
Good afternoon Sameer. Thank you for your review. We appreciate your feedback.
I'm sorry that you received this phone call. I've investigated this and I can't find any record of us calling you regarding this. It's likely that the call was from the firm of financial advisers that are linked to your policy.
Please can you email your policy number to protection.socialmedia@landg.com so I can investigate this further and provide you with more information.
Kind regards,
Dylan
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