I contacted L&G because i eas receiving disturbing sales calls from people stating i needed to update my policy. They were rude and aggressive called me selfish and stupid. I was receiving these call... See more
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Review summary
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Legal and General were transparent about the cover they offered and have recently paid out my critical illness cover in full, within 3 weeks of requesting it. The process for claiming the money is ver... See more
I find that any time I have had to contact Legal and General. I am greeted with respect, politeness, proffessional and always asked whether or not I need help with anything else.
Very smooth to understand with all the information to hand on questions asked. Great timely meeting and the advisor on my pension needs was great and very polite at all times. Left me feeling happy wi... See more
Company details
- Term Life Insurance Provider Company
- Asset Manager Service
- Income Protection Insurance Company
- Investment Service
- Pension Fund
- Retirement Scheme Provider
About L&G
Written by the company
Established in 1836, we are one of the world’s largest asset managers and provide powerful asset origination capabilities.
We aim to: be a leading provider of retirement and protection solutions, be one of the world’s largest asset managers, be an innovative asset creator and build a more sustainable society.
We are one of the world’s largest asset managers and a major global investor and we are a leading provider of UK retail retirement and protection solutions.
We provide institutional PRT solutions, guaranteeing the retirement income for corporate pension scheme members.
We use some of our customers’ pension assets, as well as the group’s shareholder capital, to make long-term investments in assets such as clean energy, housing and SME finance.
Life Insurance quotes from £5
Life Insurance could pay out a cash sum if you were to pass away while covered by the policy or if you were diagnosed with a terminal illness provided life expectancy is less than 12 months.
Over 50 Life Insurance Quote
With our Over 50s Fixed Life Insurance you choose a premium you want to pay and can afford each month, to provide a cash sum that meets your needs. When you pass on, your loved ones could use this cash sum to help at a difficult time.
Pension Annuity Quote
A pension annuity is a product that converts your pension pot into guaranteed regular income for the rest of your life, no matter how long you live. With a pension annuity, you'll know exactly how much you're getting, come rain or shine.
What is Equity Release?
Life Insurance quotes from £5
Life Insurance could pay out a cash sum if you were to pass away while covered by the policy or if you were diagnosed with a terminal illness provided life expectancy is less than 12 months.
Over 50 Life Insurance Quote
With our Over 50s Fixed Life Insurance you choose a premium you want to pay and can afford each month, to provide a cash sum that meets your needs. When you pass on, your loved ones could use this cash sum to help at a difficult time.
Pension Annuity Quote
A pension annuity is a product that converts your pension pot into guaranteed regular income for the rest of your life, no matter how long you live. With a pension annuity, you'll know exactly how much you're getting, come rain or shine.
What is Equity Release?
Written by the company
Contact info
London, United Kingdom
- 01737 370 370
- legalandgeneral.com
4.3
Excellent
32K reviews
Asks customers to review
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
failed in every way to get it right
June 24, 2026
Reply from L&G
Good morning Mr Loach,
Thank you for getting in touch. We're really sorry to hear about your experience.
To allow us to look into this properly, please email our team at digitalresponseteam@landg.com with the following details:
Full name:
Date of birth:
Address:
Name of the employer that set up your pension:
Pension account number:
Once we have this information, we’ll be able to investigate and get back to you with an update.
Thanks again for reaching out, we appreciate your patience and look forward to helping you.
Scott
Senior Pensions Consultant
Transferring my pension was breeze
Transferring my pension was breeze. It took less than a week for the funds to be transferred. Very impressed.
June 26, 2026
I think the help and also security…
I think the help and also security checks, make you feel safe!
June 18, 2026
Legal & General sorted my query within…
Legal & General sorted my query within minutes and I was really worried. But no drama and many thanks.
June 20, 2026
Professional
June 5, 2026
Very helpful guy when I rang explained…
Very helpful guy when I rang explained everything to me.
June 27, 2026
a good experience polite staff
June 10, 2026
Good Support
My call was handled very well. The person I spoke with was professional and confident, which in turn made me feel confident that I was getting the correct information.
May 14, 2026
A little ticky getting through due to…
A little ticky getting through due to staff training, but excellent once through
May 5, 2026
The Lady I spoke with was very helpful…
The Lady I spoke with was very helpful and I didn’t have to wait for 30 minutes to speak with someone.
January 7, 2026
No problems at all
June 28, 2026
The person I spoke with was polite…helpful
The person I spoke with was polite helpful and knowledgeable. He informed me that there were easier ways to complete the document than the way I chose. Very useful information
June 23, 2026
A much loved and trusted brand
A much loved and trusted brand, with fantastic customer support Legal and General have proven over 30 years to be a supportive company from pensions to Life insurance in my experience, always outstanding from advice, products offered, and even upon policy cancellation.
January 7, 2026
When I called to start my claim I was…
When I called to start my claim I was given instructions and full explanation of the process. I felt the advisers were considerate and respectful during our conversations. I was updated throughout the process.
April 30, 2026
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