Very happy with the service Karen Powell at JF Law provided. Kept me up to date with each step and helped putting my case across to such a big corporate company which I knew I couldn’t handle on my ow... See more
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Review summary
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My claim was dealt with very professionally by Karen Powell. She led me through the unfamiliar process, giving clear and easy to follow instructions, and kept me updated throughout. She responded quic... See more
Company replied
I could not recommend my case handler. Sophie Cope any higher! Over the last couple of years she has been helping me with my bereavement negligence case from when my mother passed away, and with her k... See more
Thanks JFLaw and in particular your legal expert Karen Powell. You successfully saw me through not one but two complex legal cases against a huge company. Could not have done this without you.... See more
Company details
Written by the company
Welcome to LegalExpert.co.uk, one of the UK's leading personal injury and medical negligence claims specialists. You can find free and expert legal advice on all types of claims, like accidents at work, road traffic accidents, public liability claims, data breach claims, and accidents abroad while on holiday.
Contact info
Europa House, 1 Conway Street, CH41 6RY, Birkenhead, United Kingdom
- 0800 073 8804
- info@legalexpert.co.uk
- legalexpert.co.uk
4.9
Excellent
534 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very professional service with friendly…
Very professional service with friendly knologable staff working tirelessly to resolve the case with a favourable result
April 24, 2025
Unprompted review
Reply from Legal Expert
Thank you Grant for your excellent review of JF Law. We are sorry to hear about the incident you were involved in and the injuries you sustained - however we are pleased to know our solicitors here at JF Law was able to support you throughout your claim Journey and get you a satisfactory outcome. Our solicitors are constantly learning and looking at ways to improve the help they can offer. Thank you again Grant for your lovely feedback
Kindest regards
Kimberley
Keith Holden was very understanding and…
Keith Holden was very understanding and empathetic on the phone, the process of giving the initial information was easy and straightforward and handled nicely considering the subject matter. Thankyou
April 22, 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Mary and kind words about Keith Holden. We are pleased to hear Keith went above and beyond to answer any questions you had regarding the incident you were involved in. This is the high level of customer service we aim to offer at JF Law. Thank you again Mary for your lovely feedback
Kindest regards
Kimberley
JF Law provided a very supportive…
JF Law provided a very supportive service throughout my personal injury claim.
Karen Powell was knowledgeable and sympathetic to my claim. She negotiated a very good financial settlement for me. I would recommend using this company.
April 22, 2025
Unprompted review
Reply from Legal Expert
Thank you AC for your excellent review of JF Law. We are pleased to know our solicitor Karen Powell was able to support you throughout your claim and get you a satisfactory outcome. Our solicitors are constantly learning and looking at ways to improve the help they can offer. Thank you again AC for your lovely feedback
Kindest regards
Kimberley
Thank you for making my experience very…
Thank you for making my experience very simple. I’ve learning disabilities and felt calm throughout, it was very clear and operative did not pressure or confuse me at all. Treated with respect and was made to fully understand what happens next.
April 21, 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Sharon. We're delighted to hear that our first response advisor was able was patient, empathic and able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Sharon for your lovely feedback
Kindest regards
Kimberley
Harry the initial point of contact was…
Harry the initial point of contact was very professional and easy to talk to. Well done
April 17, 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Steven and kind words about Harry Welch. We are pleased to hear Harry went above and beyond to answer any questions you had regarding the incident you were involved in. This is the high level of customer service we aim to offer at JF Law. Thank you again Steven for your lovely feedback
Kindest regards
Kimberley
Great customer service experience on…
Great customer service experience on the call.
April 16, 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Silvia. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Silvia for your lovely feedback
Kindest regards
Kimberley
Friendly and helpful
Talked to an agent who listen, ask question about my case. There was nothing pushy. A very friendly phone call.
April 15, 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Andrew. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Andrew for your lovely feedback
Kindest regards
Kimberley
Very Helpful & Feeling confident
Just started the claim process. Very helpful. Feeling confident about the claim.
April 10, 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Ambika. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Ambika for your lovely feedback
Kindest regards
Kimberley
Spoken Michelle Burke and was…
Spoken Michelle Burke and was understanding of my situation and the call was positive and will look forward to proceeding with her thank you
April 8, 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review John and kind words about Michelle Burke .We are pleased to hear Michelle went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again John for your lovely feedback
Kindest regards
Kimberley
Just had a phone call with Ciara
Just had a phone call with Ciara. She was very knowledgeable and sympathetic to my case. Would definitely recommend!!
April 6, 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Joyce and kind words about Ciara Redwood .We are pleased to hear Ciara went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again Joyce for your lovely feedback
Kindest regards
Kimberly
Excellent Service 👌🏻
First class service from start to finish, hence my ⭐️⭐️⭐️⭐️⭐️ review. I was guided and assisted by Karen Powell who has always been at the end of an email and always ready to answer any queries. She has strived to obtain the best outcome for my case! Thank you again Karen, it has been very much appreciated.
April 2, 2025
Unprompted review
Reply from Legal Expert
Thank you for your excellent review of JF Law Juliet. We are pleased we were able to exceed your expectations and able to get you the compensation award you deserved. Its great to hear Karen Powell was able to offer you the guidance and support you needed throughout the duration of your claim. Thank you again Juliet for your lovely feedback
Kindest regards
Kimberley
Just had a phone call with Leah…
Just had a phone call with Leah Hamilton who was kind and vey helpful to my situation.
April 3, 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Tom and kind words about Tom. We are pleased to hear Leah Hamilton went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again Tom for your lovely feedback
Kindest regards
Kim
Zozan amazing!
I can not fault the service, Zozan was amazing and talked me through everything. Would 100% recommend
April 2, 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review E.D and kind words about Zozan. We are pleased to hear Zozan went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again E.D for your lovely feedback
Kindest regards
Kim
Bethany- very professional
Such a reassuring firm. Bethany handled our case. Professional, great communication. Always a prompt reply to any of our questions.
Without hesitation I would recommend the firm and especially Bethany.
March 28, 2025
Unprompted review
Reply from Legal Expert
Thank you Val for your excellent review of JF Law. We are pleased to know our solicitor Bethany Wych-Peers was able to support you throughout your claim and get you a satisfactory outcome. Our solicitors are constantly learning and looking at ways to improve the help they can offer. Thank you again Val for your lovely feedback
Kindest regards
Kim
I would highly recommend using JF Law
I would highly recommend using JF Law. The whole process dealing with my claim was dealt with quite quickly. My legal executive Karen Powell was professional and communicated with me constantly throughout the process, answering any questions I had, keeping me well informed. Thanks Karen for all your support.
March 26, 2025
Unprompted review
Reply from Legal Expert
Thank you for your excellent review of JF Law Marsha. We are pleased we were able to exceed your expectations and able to get you the compensation award you deserved. Its great to hear Karen Powell was able to offer you the guidance and support you needed throughout the duration of your claim. Thank you again Marsha for your lovely feedback
Kindest regards
Kim
Great service
Great service. My issue was minor, and they handled it efficiently without unnecessary commination, just what I needed.
March 25, 2025
Unprompted review
Reply from Legal Expert
Thank you Cristina for your excellent review of JF Law. Your appreciation means a lot to us and we're delighted to hear we could assist throughout your claim journey. We know the claim journey can be long but we don't believe in settling a claim that under compensates our clients as that isn't fair to you. Thank you again Cristina for your lovely feedback
Kindest regards
Kim
I called and spoke to Michelle Burke…
I called and spoke to Michelle Burke who was polite, friendly and very knowledgeable. Her calm and caring manner really put me at ease for the entirety of our 45 minute call.
March 18, 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Jamie and kind words about Michelle Burke. We are pleased to hear Michelle went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again Jamie for your lovely feedback
Kindest regards
Kim
Excellent service
Highly recommend JFLaw.
The process was easy and well guided throughout always had confidence in the company.
My case worker was a lady called Karen would recommend her absolutely lovely, very professional, informative and available by phone or email when needed.
Happy with the outcome thank you very much
March 25, 2025
Unprompted review
Reply from Legal Expert
Thank you Mrs J Steward for your excellent review of JF Law. Your appreciation means a lot to us and we're delighted Karen Powell could assist throughout your claim journey. We appreciate your recommendation and will happily assist you or anyone you know who may need to make a claim in the future. Thank you again Mrs J Steward for your lovely feedback and recommendation of JF Law
Kindest regards
Kim
Zozan keeps me updated with my case
March 21, 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Mrs Jean Nevitt
and kind words about Zozan. We are pleased to hear Zozan went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again Mrs Jean Nevitt for your lovely feedback
Kindest regards
Kim
Overall our experience was great
Overall our experience was great. Bethany Wych Peers was absolutely brilliant throughout the whole process, we really appreciate everything that she did for us and can't thank her enough.
WE would definitely recommend Bethany and JF Law to anyone. Thanks again for everything
March 21, 2025
Unprompted review
Reply from Legal Expert
Thank you Karl for your excellent review of JF Law. Your appreciation means a lot to us and we're delighted Bethany Wych-Peers could assist throughout your claim journey. We appreciate your recommendation and will happily assist you or anyone you know who may need to make a claim in the future . Thank you again Karl for your lovely feedback and recommendation of JF Law
Kindest regards
Kim
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