Nigel, the customer service rep. who assisted me today was absolutely fantastic! I have used Legal Zoom in the past for many different things such as contracts, LLC formations, etc. Nigel assisted m... See more
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Review summary
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Reviews shaping this summary
At this stage in the process of working with the legal zoom team member as bern exciting from the start. Each team member i have dealt with has been very professional with Miguel, Dora, Christopher an... See more
Company replied
I am 100 percent satisfied with the service given to me by Al. He walked me through every step of the way in revising my Last Will and Testament. He is so knowledgeable, friendly, patient (I am 81 y... See more
Company replied
Customer Service - Courteous, polite and thorough . She helped me get into my account and explained all of the features of my account and patiently addressed my main concern and asked if I needed furt... See more
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Company details
- Legal Services
- Business Administration Service
- Business to Business Service
- Estate Planning Attorney
- Intellectual Property Registry
About LegalZoom
Written by the company
About us
LegalZoom helps people navigate the legal system from registering a business to securing their legacy, and handling life’s legal moments. Since our founding, we’ve transformed how individuals and small business owners engage with legal processes, making legal support more intuitive, approachable, and built for real life.
By combining powerful technology with experienced attorneys—through our law firm LZ Legal Services and independent attorney network—we provide the tools and guidance people need to take control of their legal needs with clarity, confidence, and ongoing support.
A few highlights:
- 25+ years leading the industry
- 9M+ legal solutions delivered
- #1 choice for small businesses
LegalZoom offers:
- Business formation services for LLCs, corporations, nonprofits, and DBAs
- Ongoing business compliance and support with registered agent services, annual report filing, business licenses, and operating agreements
- Comprehensive estate plan services including wills and trusts
- Personalized legal support through attorneys and guided online tools
Written by the company
- Life is more legal than you think.
- We are the leading online legal services company, transforming how millions of individuals and small businesses navigate the legal system. By combining intuitive technology with access to experienced attorneys, we offer the tools and guidance people need to confidently manage all of life's legal needs.
LZ 100% Accurate Filing Guarantee
We stand by our work—If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you.
We're committed to the highest quality and accuracy. If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you. This guarantee applies to all LegalZoom products that are filed with a government agency except for legal services provided through our subsidiary law firm, LZ Legal Services.
Contact info
954 Villa St, 94041, Mountain View, United States
- 3239628600
- customersupport@legalzoom.com,
- legalzoom.com
Your trusted partner for legal solutions
4.6
Excellent
32K reviews
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Reply from LegalZoom
Hi Cory-Lyn,
Thank you for taking the time to write a positive review about the ease of your business formation experience!
Best,
Jason
Reply from LegalZoom
Hi David,
Thank you for taking the time to write a positive review about your recent customer support call with Piolo!
Best,
Jason
Customer Service request
July 1, 2026
Reply from LegalZoom
Hi Stepehn,
Thank you for taking the time to write a positive review about your recent customer service experience with Angel!
Best,
Jason
He helped me locate a lost formation…
He helped me locate a lost formation file from 2016. Very kind and patient in the process.
July 1, 2026
Reply from LegalZoom
Hi Olu,
We're happy to hear that our team member Raj was able to assist you in locating your lost file and that you found him to be kind and patient. We appreciate your positive feedback!
Best,
Jason
Reply from LegalZoom
Hi Albert,
We are so glad we could assist you and provide a clear answer to your question. Thank you for your positive feedback!
Best,
Jason
Reply from LegalZoom
Hi Matt,
I would like to escalate your review for someone to reach out. Can you tell me which product you are specifically referring to so I can get you to the right team?
Regards,
Jason
Stage 1
At this stage in the process of working with the legal zoom team member as bern exciting from the start. Each team member i have dealt with has been very professional with Miguel, Dora, Christopher and Jontey Smiith. I appreciate the team and look forward to get this new business ofg the ground and running.
July 1, 2026
Unprompted review
Reply from LegalZoom
Hi Mike,
We're happy to hear that your experience with our team members Miguel, Dora, Christopher and Johntay has been exciting and professional. We appreciate your kind words and look forward to helping you get your new business off the ground.
Best,
Jason
I am 100 percent satisfied with the…
I am 100 percent satisfied with the service given to me by Al. He walked me through every step of the way in revising my Last Will and Testament. He is so knowledgeable, friendly, patient (I am 81 yrs. old and not computer savvy) and just plain nice. I could not have achieved this successful revision without him.
July 1, 2026
Reply from LegalZoom
Hi Janet,
We're so happy to hear that your experience with our team member Al was very satisfying. We appreciate you highlighting their knowledge, friendliness, and patience. We're glad we could help you achieve a successful revision.
Best,
Jason
Reply from LegalZoom
Hi Muhammad,
Thank you for taking the time to write a positive review about your customer support experience with Raj!
Best,
Jason
Very helpful.
July 1, 2026
Reply from LegalZoom
Hi Kevin,
Thank you for taking the time to write a positive review about your recent support call with Ashwin!
Best,
Jason
Not for me — LLC
There are multiple undisclosed up-charges throughout the signup process that vastly outweigh the initial cost. Additionally, as you go through the process you'll get hounded by multiple callers simultaneously for whatever reason.
However, the support team followed up with me and fully refunded me and helped me close my account. Im torn - i dont love the service for what I needed it for, but nice people work there who made it right.
June 30, 2026
Reply from LegalZoom
Hi Salomon,
I have reviewed your feedback here and Reddit, and I have escalated a case with our customer care team for immediate review. A team member will review your account and reach out to you by phone and email very soon to find a resolution.
Update: Thanks for updating your review. We appreciate your patience and for working with our team to get this right.
Regards,
Jason
Reply from LegalZoom
Hi LaVerne,
We appreciate you taking the time to share this with us. We are so glad that we were able to provide great help and a positive experience as you launch your business!
Best,
Jason
The representative knew how to move the…
The representative knew how to move the needle forward:)
July 1, 2026
Reply from LegalZoom
Hi,
We're so happy to hear our representative Adan provided excellent assistance and helped you effectively. We appreciate your kind words!
Best,
Jason
The service was fantastic
The service was fantastic! They were able to get me my DBA that I needed!
July 1, 2026
Reply from LegalZoom
Hi Connie,
We're delighted to hear that Trupti's service was fantastic and that we were able to assist you in obtaining your DBA! We appreciate your positive feedback.
Best,
Jason
Reply from LegalZoom
Hi Tylre,
Thank you for taking the time to write a positive review about your customer support call with Trupti!
Best,
Jason
Lisa explains the steps clearly and…
Lisa explains the steps clearly and plainly for me to understand. She is very helpful with extra details about information given.
July 1, 2026
Unprompted review
Reply from LegalZoom
Hi Antonio,
We appreciate your feedback. We're happy to hear our team member Lisa clearly explained the steps and provided helpful extra details.
Best,
Jason
Love the process
Love the process. Look forward to using this Company in so many ways. We are just getting started.
July 1, 2026
Reply from LegalZoom
Hi Matthew,
We're so happy to hear you loved the process and are looking forward to exploring more with us. We appreciate your business!
Best,
Jason
Very good and on point
Very good and on point. can talk efficiently too. and quick to address issue. Give him raises 10x
July 1, 2026
Reply from LegalZoom
Hi Klementine,
We're so glad to hear that our team member Mehul was efficient, addressed your issues quickly, and communicated effectively. We appreciate your positive feedback!
Best,
Jason
Reply from LegalZoom
Hi Enmanuel,
We're so glad we could help you with our business formation services! We appreciate your kind words and positive feedback.
Best,
Jason
The online site is easy to use
The online site is easy to use. Customer service is very helpful and professional.
July 1, 2026
Reply from LegalZoom
Hi Cynthia,
We are so glad to hear that our online platform was easy to use and that our team provided helpful and professional service. We appreciate your positive feedback!
Best,
Jason
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