Leicester Psychology Clinic Reviews 

26
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and deep knowledge, often noting how they go above and beyond to understand individual needs. Many people highlight the exceptional care and support received, describing the service as invaluable and transformative, making challenging processes much more bearable. Reviewers frequently mention the welcoming environment and the staff's ability to make individuals, including children, feel comfortable and at ease during assessments and therapy. Customer service is consistently described as responsive, helpful, and supportive, with people appreciating the clear communication and personalized approach.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, kindness, and... See more

Service

Customers had positive experiences with service, often describing it as very good, professional, and... See more

Customer service

People report positive experiences with customer service, highlighting the exceptional communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Leicester Psychology Clinic have provided a very good service at a competitive price. They understood our concerns and guided us with super professionalism. We cannot thank Sue Edwards, Dr Simeon Hans... See more

Company replied

Rated 5 out of 5 stars

This place is brilliant! We’ve had such a positive experience here. Both my children have been assessed by Dr Vicki Edwards and now school have finally sat up and listened. The sensory assessment they... See more

Company replied

Rated 5 out of 5 stars

We have been using LPS for almost a year. My daughter has built a good relationship and trust with Lynne. The rooms are calm, clean and comfy. The support to us as her parents has also been comforting... See more

Company replied

Rated 5 out of 5 stars

5 stars all the way through, if I could give more, I would. I would like to thank David for his work outstanding work and the whole team at LPC. I would highly recommend to anyone that is seeking such... See more

Company replied


Company details

  1. Mental Health Clinic
  2. Mental Health Service

Written by the company

Leicester Psychology Clinic is a multidisciplinary team, which provides a range of mental health and neurodevelopmental assessments e.g. ADHD, Autism, Educational Psychology, OT, Sensory. We also provide a range of therapy services such as CBT, EMDR, Psychotherapy. We work with individuals and families, across the lifespan, and a number of Organisations such as Sports Clubs, Charities, Criminal Justice, Local Authorities and Post Adoption Services. Our practice is rooted in empathy, clinical excellence and a deep understanding of the challenges individuals and families face across all stages of life. We work collaboratively using evidence -based approaches to support emotional well-being and lasting change.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(26)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent help and advice - very caring.

Leicester Psychology Clinic have provided a very good service at a competitive price. They understood our concerns and guided us with super professionalism. We cannot thank Sue Edwards, Dr Simeon Hanson and Dr Samantha Lewis and the rest of the team enough. They were all incredibly kind and listened. They really took time to understand our adult son's needs in terms of diagnostic assessment for autism and they all went above and beyond.

March 2, 2026
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for your kind review. I'm delighted that you had a positive experience throughout your journey with us. Our clinicians Samantha and Simeon are both excellent and Sue always goes above and beyond to ensure clients have a positive experience from beginning to end. We wish you and your son all the very best.

Rated 5 out of 5 stars

EMDR for needle phobia

My son had debilitating needle phobia, and just couldn’t have his immunisations due to high distress. We went to Amanda for EMDR therapy. After some months, my son began to say things like “I feel like a changed person” and amazingly, a few weeks ago he managed to have all 3 of his immunisations that he had got behind on, in one go, with absolutely no upset at all. He was thrilled, we all were. Amanda was absolutely wonderful right from the start, she made my son feel really comfortable and straightaway developed a fantastic rapport with him. I would always recommended her for working with teenagers, she really gets to understand them and the EMDR was like a miracle!

April 15, 2026
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for your kind review. I'm delighted that you had such a positive experience. Amanda is an excellent and very experienced clinician, I'm so pleased that your son is doing so well.

Rated 5 out of 5 stars

Compassion and Professionalism

Having been on NHS waiting lists for three years (and with no end in sight), we made the incredibly difficult decision to go down the route of private diagnosis.

The process of choosing a provider was difficult as there were so many options out there - but what lead us towards Leicester Psychology Clinic was their more personal response in comparison to others. We wanted a provider who was genuinely interested in our daughter as an individual and we felt we were getting that.

The process itself was clear, swift and well-communicated. A range of professionals at the clinic all dealt with our daughter compassionately and effectively in a way that both she and we understood. It helps as well that the clinic is in a lovely part of the city so we were able to use the time before and after appointments as one to one bonding time with our daughter away from our other children. Lunches, hot drinks, etc. It made going to the appointments a pleasant experience.

At the end of the process, the outcomes were really clearly explained to us via an hour long meeting followed by a comprehensive report.

Would definitely recommend this clinic to make what is a huge decision and a daunting process much more bearable.

April 4, 2026
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for taking the time to share your experience of LPC. Our aim is to provide a high quality assessment with very experienced and neuroaffirming clinicians. Making a decision to have a diagnostic assessment is, as you say, is a big decision and can be anxiety provoking and overwhelming choosing the right provider. I’m so pleased that you chose LPC and had such a positive experience. We wish you and your family all the best, and please don’t hesitate to contact us if we can help in anyway.

Rated 5 out of 5 stars

Very impressed and happy

I am very impressed and very happy with the service provided by the Leicester Psychology Clinic.

I was looking for someone who could give my Mum an assessment for possible dementia/memory loss, and from my initial contact with the Leicester Psychology Clinic, I was confident that they would be able to provide the level of quality and care that I was looking for. They advised on who would be an appropriate and skilled member of their team to undertake this assessment, and were really flexible around the appointment date.

The actual assessment was undertaken with a high level of thoughtfulness, generosity and care for Mum, and I was able to sit in and support Mum as needed. The report that we have received on Mum’s assessment is incredibly detailed, offering really helpful conclusions and recommendations about what we could now do moving forwards. We were offered an opportunity to follow up with the psychologist, should we need it.

Everything about this experience, from the first point of contact to receiving the report has been at an excellent standard. All communication with the team at the Leicester Psychology Clinic. has been really helpful, and easy, and they could not do enough to support and make this experience as stress free as possible for Mum and I.

The environment is lovely, in a beautiful house in a picturesque part of Leicester City, and everything about the appointment felt very welcoming and supportive.

I wholeheartedly recommend the Leicester Psychology Clinic and am 100% happy with their service.

March 4, 2026
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for taking the time to provide feedback on your experience with LPC. I’m delighted that you and your mum had such a positive experience and felt supported, and happy with both the process and outcome. We wish you and your mum all the very best.

Rated 5 out of 5 stars

Excellent service

I used the clinic for my 12 year old daughter who has since recieved an Autism diagnosis. It's been a positive experience from start to finish. The communication, professionalism and level of kindness and care has been exceptional. Face to face appointments and a very detailed report reassure me that her assessment has been thoroughly carried out by experienced and knowledgeable professionals. I would recommend this clinic to anyone looking for support and advice, especially for high masking, girls.

April 23, 2026
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for your kind feedback. I’m so pleased that you had such a positive experience with LPC. Our aim is exactly that, to provide a personalised neuro affirmative service where people feel supported and have a report that stands up to scrutiny. Wishing you & your family all the best & please don’t hesitate to get in touch if we can provide any additional support.

Rated 5 out of 5 stars

Great Educational Psychologist!

Our Educational Psychologist was very professional and experienced. We felt reassured and he was happy to attend meetings with the local authority and provided support and advice wherever he could.
He visited our son at school and met with his teacher.
His report was very comprehensive.
I would recommend using this service.

April 2, 2026
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for taking the time to write a review for LPC. I'm delighted that you felt the Educational Psychology assessment and report was supportive and comprehensive. We wish you all the best and please don't hesitate to get in touch if you require any additional support.

Rated 5 out of 5 stars

Very good service

Very good service, Understanding, Easy to access.

March 20, 2026
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for your review. I'm pleased that you found our service understanding and easy to access. We wish you all the best.

Rated 5 out of 5 stars

Laura Hall and the rest of the team…

Laura Hall and the rest of the team have been an absolute dream to work with. So supportive and made this process very easy on our family. Thank you

December 28, 2025
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for your positive feedback of your experience with LPC. I'm so glad that you felt supported all the way through the process. This is exactly what we aim to provide. We wish you all the best and please don't hesitate to get in touch if we can help in the future.

Rated 5 out of 5 stars

Our son was being assessed for Autism…

Our son was being assessed for Autism and ADHD and we had a really positive experience with Leicester Psychology Clinic throughout the process. The team was professional, kind, and very supportive, and we felt listened to from the start. The sessions were also supportive and our son was made to feel at ease and the clinicians were genuinely helpful. I’d highly recommend the clinic to anyone seeking an assessment for Autism or ADHD.

December 4, 2025
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for your positive feedback, I’m delighted that this was your experience. Our aim is for people to feel comfortable to engage in the assessment process, to feel valued and heard and find the report accessible and helpful in gaining additional support. I’m very pleased that this was your experience with LPC.

Rated 5 out of 5 stars

I’ve felt supported throughout my time…

I’ve felt supported throughout my time here, and I’d definitely recommend them to anyone looking for a professional psychology service.

November 19, 2025
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for review. I'm delighted to hear that you have felt supported throughout your journey with LPC. That is exactly what we aim to provide. We wish you all the best and don't hesitate to contact us if we can be of any further help.

Rated 5 out of 5 stars

This place is brilliant!

This place is brilliant! We’ve had such a positive experience here. Both my children have been assessed by Dr Vicki Edwards and now school have finally sat up and listened. The sensory assessment they received was excellent too. The assessments were very detailed and insightful and recommended the next steps. I’m now having my own therapy sessions though the clinic which is proving invaluable ( through Bupa). Thanks again for your help and on going support.

November 18, 2025
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for your lovely positive feedback. I'm delighted that you had such a positive experience and feel that the assessment has led to some positive outcomes for your children. This is exactly what we aim to achieve. We wish you all the very best.

Rated 5 out of 5 stars

Thank you

From start to finish, we could not have been more impressed or satisfied with the service we received from Leicester Psychology Clinic. From our very first phone call with Rebecca who was incredibly helpful to meeting Laura for the first time who put us all at ease as we were a little nervous as to what to expect. Our daughter really warmed to Laura and she felt comfortable in her presence which means a lot to us all as a family. Katie was also incredibly supportive and made our daughter feel comfortable in all assessments with her. It was so refreshing as a family to be heard and feel seen by Laura and Katie. Thank you so much to the clinic for everything. We will always speak highly of your company and recommend you to all.

September 9, 2025
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for your review and positive feedback on your experience with LPC. I'm delighted that you found the whole process supportive, that is our aim to ensure that people feel cared for, supported and valued throughout the whole process. We wish you all the very best and please don't hesitate to be in touch if we can help in anyway.

Rated 5 out of 5 stars

A lovely place to be

I’ve been doing CBT therapy for about a year now, and it’s honestly been one of the best decisions I’ve made for myself. When I first started, I was struggling with anxious thoughts and emotional dysregulation due to my ADHD. Over time, my therapist helped me understand how my thoughts were affecting the way I felt and acted — and more importantly, how to change them.

Each session has felt supportive and practical, never judgmental. I’ve learned tools I actually use day-to-day, and I can really see how much progress I’ve made in managing stress, communicating better, and being kinder to myself.

I would highly recommend Leicester Psychology Clinic for anyone looking for a similar service. The clinic is warm and welcoming and the admin staff are approachable and friendly. Even the Clinic Manager chatted to me whist I was in the waiting room.

October 31, 2025
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for your positive review of your experience with Leicester Psychology Clinic. I’m delighted that you have felt supported and have been able to make some positive changes. This is exactly what we aim to provide. We wish you all the best.

Rated 5 out of 5 stars

My daughter has recently been assessed…

My daughter has recently been assessed for ADHD. Both professionals that saw my daughter were excellent. My daughter was at ease in the environment and felt comfortable enough to talk freely. Becky who made the final assessment called me with the outcome, discussed the whole process, diagnosis and next steps.

May 12, 2025
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for your kind feedback. I'm so pleased that both you and your daughter found the assessment process a positive experience. We wish you all the very best, if you require any additional support in the future, please don't hesitate to get in touch.

Rated 5 out of 5 stars

Fab!

LPC have been absolutely amazing. I brought my son for adhd assessments and have surpassed my expectations. The way the report was written was with such care, as a parent I really appreciate it. Often adhd is shown as a bad thing but Beckie made the report to the point but in the best way possible. I am so grateful for everything and I would recommend to anyone to come here. Hope to take up some of their recommendations in the future.

September 8, 2025
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for your feedback. I’m so pleased that you found the assessment and report so helpful. Our aim is exactly this.

Rated 5 out of 5 stars

LPC have been so helpful at every stage

LPC have been so helpful and accommodating at every stage of the way in my daughter's assessment for neurodiversity. We are grateful for David Walton's thorough and timely assessment. Communication with LPC has been easy and reassuring. Thank you so much.

May 20, 2025
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for your positive feedback. I'm pleased to hear that you had such a positive experience throughout your journey with LPC. This is exactly what we aim to provide, an easy journey from start to finish.

Rated 5 out of 5 stars

Support for child and parents

We have been using LPS for almost a year. My daughter has built a good relationship and trust with Lynne. The rooms are calm, clean and comfy. The support to us as her parents has also been comforting. Our daughter looks forward to each session and we have seen our daughter improve with her mental health with each session.

August 16, 2025
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for your positive feedback, I'm so pleased that you and your daughter feel supported and cared for, and are seeing your daughter's mental health improve.

Rated 5 out of 5 stars

Amazing care

This clinic offers amazing, compassionate care. The team are flexible and understanding enabling access to long term support for neurodiverse patients. Cannot recommend the outstanding psychologist highly enough - her impact has been immeasurable.

August 22, 2025
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for your lovely review. I'm so pleased that you experienced our service in such a positive way, this is exactly what we want our clients to feel, that we've got you throughout your journey.

Rated 5 out of 5 stars

outstanding care

The help and support we have received from LPC has been excellent, transformational for our family actually. We feel so lucky to have found a safe place for care.

August 22, 2025
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for your review. I'm so pleased that you have experienced our service in such a positive way. This exactly what we aim for.

Rated 5 out of 5 stars

5 stars all the way through

5 stars all the way through, if I could give more, I would. I would like to thank David for his work outstanding work and the whole team at LPC. I would highly recommend to anyone that is seeking such help to get in touch, they’re highly professional & extremely knowledgeable. Made me feel very welcome and comfortable, again, would recommend to anyone.

August 19, 2025
Unprompted review
Leicester Psychology Clinic logo

Reply from Leicester Psychology Clinic

Thank you for your review. David is a very experienced & valued member of our team, who delivers outstanding work. I'm glad that you felt so welcome and comfortable.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look