Leigh Cars Ltd Reviews 89

So i visited Leigh cars to buy my first car this week, to help me throughout when looking at a car to then purchase the car. I had Cameron at the dealship help me through the process of everything, making it go smoothly and not feeling pressured to buy a car if I didn’t like, high recommend to look their and would 100% go back again :)

I’ve recently purchased my new car through Leigh Cars. They were absolutely fantastic! Super friendly and helpful, was happy to answer any and all of my questions and the whole process was super simple. Collection was really easy, and the car absolutely exceeded my expectations. It was absolutely spotless inside and out, and all the documentation was prepped and waiting. Highly recommend!

Camron is a brother from another mother, the Kia Stonic I bought was really beautiful, it looked new and was washed and clean. Camron lifted my spirit when I was low. I love you man, continue doing what you do best, you are the man

The Kia Rio I purchased was very presentable and had had a thorough clean inside and out before it was delivered to me. The car was delivered promptly. Cameron in particular was a pleasure to deal with. There was a small cosmetic issue with the car that I noticed after delivery, which I phoned up about. Daniel did get back to me quickly about this.

Buying a car can be a stressful process. At Leigh Cars Ltd, they made everything g they could to turn it into a smooth and very pleasant experience. All their cars have been chosen very carefully and delivered at the best possible condition. Looking and feeling new. I am very happy I chose my car from their stock.

I have purchased a number of vehicles from this company, and prior to my recent experience I have repeatedly recommended them. However this is the first time a vehicle has had an issue, and when enquiring about my rights for work to be done under the Consumer Rights Act, Leigh Cars were incredibly rude and patronising. The cost to repair my vehicle is extensive and unnecessary rudeness from the company has left me disappointed. I will not be retuning or recommending them further.

I've recently purchased a car from Leigh Cars. I was made welcome and staff were very helpful with working out a deal, as I wanted to part exchange my old car. Cameron was particularly helpful and put me at ease every step of the way.

very easy transaction very happy with the vehicle i bought .

Unfortunately the overall buying experience could and should have been better, which was a shame as the sales staff were friendly and not at all pushy in any way.
The vehicle purchased was a £14+k BMW which I was informed had originally been factory fitted with run flat tyres, and therefore came without either a spare wheel or tyre inflation kit when originally sold. The current tyres fitted where not run flats and therefore I requested a tyre repair or inflation kit. On the day of collection this wasn’t provided, meaning that had we had a puncture on our journey home, our only option would have been to call a break down service. When I again queried this, I was advised to try and not get a puncture on our way back!.
When I test drove the car a week prior, I had requested petrol to the value of £20 to £30 to be put into the car for when we collected it, as there were 58 miles showing left in the tank. I was again very disappointed to find that when we collected the car 7 days later, that it still only had 58 miles left in the tank.
So after collecting the car and before we could take it home, we had to make a detour to both Halfords for a £12 tyre repair kit and the petrol station. I can maybe understand these small extras not being included when spending a couple of thousand pounds and margins are minimal, but not when we had paid the full asking price on a £14+k BMW.
The small dealer gestures where they go out of their way to make the customer happy is what makes a customer return or recommend that dealer. For the sake of £30 to £40, and effort by the dealer, would have made this customer much happier with the experience on what should have been an enjoyable visit as we were very happy with the car itself, and not felt the need for this somewhat negative review.

Edit.
In light of your reply and the points that you made, let me expand on those comments for a clearer picture, as it appears that there are a few points that YOU have casually failed to mention in that reply.
Your initial trade in offer was £400 less than what had been offered by ‘We Buy Any Car’ (as I had informed you). The 63 plate 80k mile Fiesta that we traded in came with 11 months MOT (with 2 required advisories for low tread tyres), a month old full service with new pads and discs, a new cambelt + recent new battery (all receipts supplied). Therefore the extra £300 that you offered still only brought this figure to £1800, from the £1500 originally offered. The further £100 shortfall went towards the essential additional warranty that was required.
The standard warranty that you offer is only for 30 days, whereas nearly all dealers offer at least 3 months. Therefore, anyone wishing to protect their investment for more than 30 days must take out an additional extended warranty.
The salesman asked us to leave a review when we collected the car, which I have done. Not all reviews are going to be 5 star unfortunately, as that is the idea of how reviews work. I’m very sorry that you appear unhappy with mine, but it was an honest review of our experience, which gave both positive and negative feedback.
It would appear that as a business, you do not take either criticism or accountability particularly well, and this is something that it seems you definitely need to work on, as customer relations are everything to a small business. As for my need to be ‘more realistic’, you should be ashamed of your comment.

Sold me a dud. Day time running lights not working (MOT FAILURE) Brought this to their attention the following day.
No interest in resolving the problem.
So I am now left with a car that is illegal to drive and a bill of in excess of £1000 to make roadworthy.
Avoid this business.

My elderly parents recently bought a second hand car from Leigh Cars and thought that Cameron was a pleasure to deal with and great at his job - thanks for making their new car purchase so straightforward.

Excellent service by the salesman Cameron, made life so easy purchasing the car.

Bought a car from leigh cars ltd this week great car and great customer service many thanks nicola

From start to finish we can’t fault any part of our visit. We were made to feel welcome, given full explanation about the vehicle we were looking at & not put under any pressure to buy. The transaction was smooth & made easier by Cameron’s friendly manor. Very happy with our new car & the price we received for our old one.
Lee & Lisa Sanderson (Audi A5)

I brought a car from this company near two weeks ago and it’s one of the best decisions I’ve made. After previously buying two cars from a different company and having loads of problems, I was worried about trusting another dealership.

I found a car I liked on Leigh car’s website and went over to see them. Elliot was helpful and explained about the condition of the car, which was good and then when I went back to pick my car up, both Elliot and Cameron were helpful. They explained everything about what comes with the car and helped me pick the correct warranty, also helped with other bits and gave me lots of paperwork which I never had with the other dealership. Highly recommend this company.

Am very happy with my new car and so far everything seems really good with it.

Made buying a new car simple and easy from start to finish, highly recommend them.

Great experience buying the car from start to finish. Highly recommend if your looking for a new car.

I bought a car from this company after my car was written off in an accident. Dan was very helpful, and even though my car did have a couple of minor issues he arranged to get them sorted quickly. Very approachable and friendly company. I would recommend.

I purchased a car from leigh cars today, and it was a wonderful experience. As a woman I often feel uneasy going into car showrooms/dealerships but on this occasion, Dan made me feel at ease from start, right through to the finish.
The process was extremely quick and easy, taking just a few hours. I cannot recommend Leigh Cars enough! Thank you so much

A nice lady did not pressure us to buy car ,car was clean and a very good price would recommend them to everyone