Coming from The Netherlands i wondered how I could have my Lindberg eyeglasses repaired in the UK. I was lucky that Dan from Leighton opticians helped me with a professional repair on the spot. All w... See more
Company replied
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See what reviewers are saying
My family have been going to Leightons in Marlow for more than ten years, even though there are plenty of other opticians closer to our home. The team is always so professional and friendly it is wo... See more
Company replied
It was brilliant thanks to Albert! Back in January he completely sorted out my new glasses after I bent them spectacularly, they were completely out of shape. Not only did Albert fix them, but he twea... See more
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Great experience at Leightons MARLOW. Really took care over helping me chose my glasses and fit them. Albert was very helpful and ensured my glasses fitted perfectly. Would recommend
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Company details
Written by the company
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Contact info
73 High Street, SL7 1AE, Marlow, Buckinghamshire, United Kingdom
- 01628477998
4.8
Excellent
65 reviews
Replied to 78% of negative reviews
Typically replies within 1 week
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The best opticians anywhere
i have been a customer of Leightons Marlow for many years now and I really can’t recommend John and his team enough. The quality of care is first class and the customer experience from eye test through to picking up your glasses really is exemplary. Their knowledge and advice and customer care really is second to none and I can’t recommend them highly enough.
November 30, 2021
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
Thank you very much for your lovely review and continued custom over the years. John and the rest of the team at Marlow will be so delighted to read this!
Poor experience with expensive glasses…
Poor experience with expensive glasses breaking after 3 years. Little response to help to mend or replace and wasted my time in saying they had a frame in stock when not true. Did not apologise and only interested in selling another frames and lenses
August 12, 2021
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
Thank you very much for your feedback, we're so sorry that your experience has fallen short of our normal high standards of service. Upon investigation, it would seem that your frames had since been discontinued by the manufacturer and were outside warranty, so no replacement was available, and unfortunately they were not viable to successfully repair.
By way of an apology, we would like to offer you 20% off your choice of new frames and lenses, along with an Ultimate Eye Examination free of charge to ensure that the lenses are absolutely correct for your current prescription. Please email update@leightons.co.uk if you would like to arrange this. Once again, we sincerely apologise for any inconvenience caused.
Ash is a top man and very meticulous!
Ash is a top man and very meticulous. I can wholeheartedly recommend the audiology service he provides.
August 5, 2021
Reply from Leightons Opticians & Hearing Care - Marlow
Thank you for your lovely recommendation, Ash will be so thrilled.
Very helpful and informative
January 14, 2021
Reply from Leightons Opticians & Hearing Care - Marlow
Thank you for taking the time to leave us a review, Dr Campbell.
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