We've been going to Leightons Windsor for 15 years or more. Ewan has always gone above and beyond to help us out, whether it's general advice, refitting frames, or lens replacement. His staff are very... See more
Company replied
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Review summary
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Reviews shaping this summary
Very thorough well explained and friendly. I was reassured about health of my eyes , although age means I now need glasses ! Testing comprehensive. Ranges ant types of glasses well explained. Time all... See more
Company replied
I had a good experience at Leightons Opticians and Hearing Care in Hempstead Valley. Leah was fantastic during my eye test, explaining everything clearly and making me feel comfortable throughout.... See more
Company replied
I’ve been a customer of Leighton’s for over 20 years - they’re not cheap, not expensive either - but they are the best and their customer service (Farnham) is second to none. A couple of days after p... See more
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Company details
Written by the company
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Contact info
United Kingdom
- 0800 40 20 20
- leightons.co.uk
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
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Great service!
I popped in for a minor repair on glasses bought elsewhere, they’ve closed, and was helped by Kevin. Although they were short staffed, Kevin was polite, efficient and knowledgeable. Fixed my glasses in a jiffy! Highly recommend.
April 18, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear that Kevin provided such exceptional service during your visit to Leightons! It's great to know that he was able to help you with your glasses repair efficiently despite the busy day. Thanks for recommending us - we really appreciate it!
A lovely clean friendly place to be
A lovely clean friendly place to be. I was put at ease immediately and will keep them for my eye care . Store was not so busy that you couldn’t breathe. They had chairs so you didn’t have to stand and I feel they did not push products onto you but it was more about caring for customers. A great experience for me definitely recommend them .
April 17, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience at Leightons! Our team prides itself on providing a welcoming and caring environment for all our patients. We're pleased to hear you felt at ease and valued during your visit. Thank you for choosing us for your eye care, we look forward to seeing you next time!
Very friendly and helpful staff
Very friendly and helpful staff. Went out of their way.
April 16, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience with our team at Leightons! They always go the extra mile to help our patients. Thanks for taking the time to leave your feedback!
Lovely Opticians.
Lovely Opticians.
Very clean, light beautifully arranged store.
All the staff extremely friendly, very welcoming and helpful. I had the greatest time choosing my frames.
A very good experience everything conducted with profesionalism and nothing was rushed.
April 16, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had such a lovely experience at Leightons! It's wonderful to know that you found our store clean, light, and beautifully arranged, and that our staff were extremely friendly, welcoming, and helpful. We're delighted you had a great time choosing your frames and that everything was conducted professionally. Thanks for your kind words!
Why go anywhere else?
Leightons in Poole are unfailingly impressive in their customer service.
April 15, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear that you've had such a positive experience at Leightons in Poole! Our team works hard to provide outstanding customer service, so it's great to know we've made a lasting impression. If you need any further assistance, just let us know.
Thoroughly recommend this practice in Christchurch
I have always found the entire team helpful and thoroughly recommend this practice
April 13, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear that you found our team at Leightons so helpful! Thank you for the wonderful recommendation, we really appreciate it. If you ever need anything in the future, just let us know.
Reply from Leightons Opticians & Hearing Care
We're thrilled you had an excellent eye test at Leightons! Thanks for taking the time to share your positive experience. Our team is always here to help, so feel free to reach out if you need anything.
Excellent service and a great store.
March 26, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had such an excellent experience at Leightons! Thank you for taking the time to share your positive feedback. We're here whenever you need us.
Good people
Good people. Friendly and professional. Good choice of specs and products too
April 13, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had a positive experience with us! Thanks for taking the time to share your kind words. Our team at Leightons is dedicated to providing friendly and professional service, so we're delighted this came across during your visit. If you ever need anything else, just let us know!
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience with us! Our team strives to provide helpful, informative, and thorough care to all our patients. If you need anything else, feel free to get in touch. Thank you for choosing Leightons!
Always worth the journey …
My family have been going to Leightons in Marlow for more than ten years, even though there are plenty of other opticians closer to our home. The team is always so professional and friendly it is worth the trip.
Shout out today for Albert who patiently fixed my daughter’s broken glasses!
April 11, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear your family has been trusting Leightons in Marlow for over a decade! Our team always aims to provide a professional and friendly service. Albert and the team will be delighted to receive your kind words. Thank you for your loyalty and for taking the time to share your positive experience!
Excellent service
Excellent service from an extremely professional team. Pleasant environment.
April 10, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience with us! Thank you for your kind words about our team and the environment. We're delighted you found our service excellent. If you need anything in the future, just let us know.
Customer care amazing.
This company cares about their customers. I have visited at least 7 times in the past year and both the customer and professional care are absolutely fantastic. Today I went to pick up sunglasses, just a 5 minute job, but still made to feel welcome and that my custom was important. Very rare nowadays sadly. 100 stars.
April 11, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experiences with us! It's fantastic to know that you feel welcomed and valued during your visits. Thanks for taking the time to share your feedback, we really appreciate it! Here's to many more excellent visits ahead!
Optician is professional and friendly.
April 4, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience! Our team at Leightons always aims to provide professional and friendly service to all our patients. We look forward to seeing you again soon!
Excellent medical staff
It is a lovely relaxing place to visit and I feel at home there so wouldn't entertain going anywhere else. Staff very friendly and helpful and things run very smoothly. It doesn't feel like a medical visit at all.
April 2, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear that you feel at home when visiting Leightons! Our team works hard to ensure you have a welcoming and smooth experience. Thank you for sharing your positive feedback!
Good customer service and high quality…
Good customer service and high quality step by step process explained. After my visit, recommended to immediate family. Felt my needs were taken seriously.
March 28, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience at Leightons! Our team works hard to provide excellent service, and we're glad you felt your needs were met. It's fantastic to know you'd recommend us to your family too. Thanks for sharing your feedback!
Misight contact lens
Misight contact lens
My son has joined the care plan and subscribed the Misight contact lens to control myopia for couple of years. Overall experience is good.
March 31, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're delighted to hear that your son has joined our care plan and subscribed to Misight contact lenses. Thank you for sharing your positive experience with us! If you need any further assistance, feel free to get in touch.
Long experience of Leightons expertise!
After 30 years experience with Leightons I still consider them one of the very best!! - in all regards.
March 31, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
Thank you for your fantastic 5-star review! We're thrilled to hear that after 30 years of experience with Leightons, you still consider us one of the very best. We aim to provide excellent service in all regards, and we're glad that's been reflected in your visits. We appreciate your support and look forward to continuing to provide you with top-notch care in the future!
Elenor took ear impressions in both…
Elenor took ear impressions in both ears. Very professional and friendly. Explained everything as she went. Highly recommended.
March 30, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience with Elenor during your ear impressions at Leightons. Elenor and the team will be delighted to hear your feedback. Thanks for recommending us!
Leightons Opticians
Leightons Opt. Offered me best service and I was very pleased with everyone there
March 27, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear that you were very pleased with the service you received at Leightons! Our team always strives to offer the best service possible. Thank you for sharing your positive experience with us. We hope to see you again soon!
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