We've been going to Leightons Windsor for 15 years or more. Ewan has always gone above and beyond to help us out, whether it's general advice, refitting frames, or lens replacement. His staff are very... See more
Company replied
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Review summary
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Reviews shaping this summary
Very thorough well explained and friendly. I was reassured about health of my eyes , although age means I now need glasses ! Testing comprehensive. Ranges ant types of glasses well explained. Time all... See more
Company replied
I had a good experience at Leightons Opticians and Hearing Care in Hempstead Valley. Leah was fantastic during my eye test, explaining everything clearly and making me feel comfortable throughout.... See more
Company replied
I’ve been a customer of Leighton’s for over 20 years - they’re not cheap, not expensive either - but they are the best and their customer service (Farnham) is second to none. A couple of days after p... See more
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Company details
Written by the company
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Contact info
United Kingdom
- 0800 40 20 20
- leightons.co.uk
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
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Well run and expert employees.
March 27, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience with us! Our team at Leightons takes pride in providing expert care, and we're delighted that it shone through during your visit. Thank you for choosing Leightons for your healthcare needs!
Great experience at Leightons MARLOW
Great experience at Leightons MARLOW. Really took care over helping me chose my glasses and fit them. Albert was very helpful and ensured my glasses fitted perfectly. Would recommend
March 27, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had a great experience at Leightons Marlow! Albert and the team will be delighted to hear your feedback. Thanks for recommending us!
Leightons Opticians in Woodley great service
The branch in Woodley offers a very friendly and professional service. They greet you as you arrive in a friendly manner, the eye checks and tests are done in a professional way and they explain what they are doing and why. I can recommend this branch - they put you at ease.
March 27, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're delighted to hear about your positive experience at our Woodley branch! Our team strives to offer a friendly and professional service, making sure our patients feel comfortable and informed during their visit. Thank you for recommending us - we appreciate your kind words!
Excellent customer service from start to finish
Every aspect of the service was excellent from booking the appointment on line to the actual visit. All the staff were very kind, respectful, knowledgeable, friendly and listened to my requests. My concerns were listened to and addressed.
March 20, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear that you had such a positive experience at Leightons! Our team strives to provide excellent service to all our patients, and we're delighted to hear that you found everyone kind, respectful, and knowledgeable. Your feedback is truly appreciated, and we look forward to welcoming you back for any future appointments.
Aruba Ahmed has been treating my…
Aruba Ahmed has been treating my declining eyesight for a year and she combines professional expertise with a lovely patient manner. I feel cared for and trust her judgement
March 27, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience with Aruba! We're delighted that you feel well cared for and trust her expertise. It means a lot to us that you took the time to share your feedback. If you need anything else, just let us know!
Great experience
⸻
Great experience at Leightons. Albert was really kind, easygoing, and made the whole process enjoyable. He helped me find the right glasses at a great price and took care of everything smoothly. Really satisfied with the service—highly recommend.
March 23, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had a great experience at Leightons! Albert and the team will be delighted to hear your positive feedback. Thanks for recommending us!
I visited Leightons in Totton for an…
I visited Leightons in Totton for an eye test. I was examined by Jeena who was very thorough, knowledgeable, pleasant and helpful. I have tried other opticians in the area but would definately recommend the service at this branch.
March 26, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
Thank you for the lovely review! We're thrilled to hear that Jeena provided such a thorough and pleasant eye test experience at our Totton branch. We're so grateful for your recommendation and hope to see you again soon for your optical needs.
The welcoming by the staff by my name…
The welcoming by the staff by my name and the helpfulness and support provided during the eye tests and selection of glasses.
March 25, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear how welcoming our team at Leightons was during your visit! It's fantastic to know that you felt supported and received the help you needed during your eye tests and while choosing your glasses. We always aim to provide a positive and helpful experience for all our patients. Thank you for taking the time to share your feedback!
Satisfied Customer
Premises always exceptionally clean. Products displayed in orderly fashion and easy to browse. Staff extremely friendly, attentive & courteous to customers. You are always allowed to take your time if needing to choose new spectacles. Would highly recommend
March 24, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear about your fantastic experience at Leightons! Our team works hard to provide a welcoming and attentive service, and we're delighted that you found the premises clean and our staff friendly. Thanks for the recommendation!
Leightons are not a cheap option
Leightons are not a cheap option, but the service and quality is superb.
March 18, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service and quality superb. We aim to provide the best care possible, and we're delighted that you felt well looked after. If you need anything in the future, just let us know!
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had a brilliant experience with us! Our team at Leightons is dedicated to providing top-notch service and products, so we're delighted that you felt that way. If you ever need anything else, just let us know.
EVERYTHING WENT EXTREMELY WELL
The staff were excellent. I had a very good check up.
March 17, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had an excellent experience during your check-up at Leightons! Our staff always aim to provide the highest level of care, so it's great to know that you were well looked after. If you have any further feedback or need assistance in the future, feel free to get in touch. Take care!
Leightons is first rate !
Leightons is first rate. Quality staff who take the time to care. Cannot recommend highly enough !
March 20, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience at Leightons! Our team always aims to provide quality care and support to our patients. Thanks for your kind words and recommendation - it means a lot to us!
Exceptional service
Exceptional service. Thank you Laura for the eyes and Hannah for the ears.
March 20, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had an exceptional experience with Laura and Hannah at Leightons! Our team will be delighted to hear your feedback. Thank you for taking the time to share your positive review. We look forward to seeing you again soon!
Excellent service
Excellent service, on time and very welcoming. Very good explanations of the results of of each test.
March 19, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience at Leightons! Our team always aims to provide excellent service and make our patients feel welcomed. It's great to know that you found our explanations helpful. If you have any questions in the future, feel free to get in touch. We look forward to seeing you again!
Really fast repair of my sunglasses
I visited Leightons a few days ago, my sunglasses had fallen apart and needed new screws. Moses was super helpful, he replaced the screws and repaired my sunglasses on the spot. I highly recommend visiting Leightons, I’ll be back whenever I need opticians or repairs.
March 14, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience at Leightons, and we really appreciate you taking the time to share your feedback with us! Moses and the team will be delighted to hear your kind words. We're here for you whenever you need opticians or repairs in the future. Thank you for recommending us!
Superb Leightons in Totton…
Nick Clapham assisted me in choosing a marvellous pair of glasses with all his expertise and care.
Laura also gave me excellent service and attention.
March 9, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
Thank you for your kind words! We're thrilled to hear that Nick and Laura provided you with excellent service and care. We're delighted you found a marvellous pair of glasses with us. If you need any further assistance, just let us know. Enjoy your new specs!
Ear moulds appointment - Sandra
I had an ear moulds appointment today with Sandra. She was absolutely brilliant. Very smiley, chatty and did my ear moulds with 0 pain (have had some awful experiences). Clearly very talented at her job. Thank you!
March 18, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience with Sandra at your ear moulds appointment. We're delighted she could make the process both comfortable and enjoyable for you. Thanks a lot for your kind words!
Annual sight and lens test
Annual sight and lens test. It is so very thorough and professional and you feel that you can trust what they do.
March 17, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear that you had such a positive experience during your annual sight and lens test at Leightons. Our team always strives to provide thorough and professional care, so it's wonderful to know that you felt confident and trusting in our service. We look forward to welcoming you back for your next visit!
A super Team at Leightons Epsom
I use Leightons in Epsom for my vision and hearing needs.
All the team are professional, efficient, helpful and friendly.
This last year, I have had a somewhat difficult time with my vision but I was able to consult with my preferred optometrist and supporting opticians at Leightons whenever I needed to.
At every appointment I receive excellent care and reassurance from all the team.
Today, I was given excellent advice and a lot of time when choosing suitable sunglasses.
I cannot thank them all enough.
March 18, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience at Leightons in Epsom! It's great to know that our team provided you with professional, efficient, and friendly service for your vision and hearing needs.
We're delighted that you felt supported during a difficult time with your vision and that you received excellent care and advice during your appointments. Choosing suitable sunglasses is important, and we're pleased that you had a great experience doing so.
Thank you for taking the time to share your kind words!
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