Leisure Carpets Direct Ltd Reviews 

85
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, customers overwhelmingly had a great experience with this company. They consistently praise the excellent quality of products, noting that carpets fit perfectly and look fantastic, transforming their vehicles. Service is frequently highlighted as exceptional, with many appreciating the helpful, professional staff who deliver on promises and offer reasonable pricing, providing great value. The entire process is described as quick and easy, supported by excellent communication that keeps customers informed. Many appreciate the added value, like complimentary extra mats or samples, and the team's professional approach from start to finish, ensuring a satisfying experience.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising the quality and perfect fit of... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent and superb quality of... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as excellent, exceptional, and... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the professionalism and helpfulness of... See more

Price

Clients share positive opinions on price, consistently finding it reasonable and competitive for the quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our motorhome carpets were faded and the backing was crumbling so we approached Leisure Carpets Direct for some samples. Their response was fast, they answered all our questions, gave us a range of op... See more

Rated 5 out of 5 stars

We had reservations about sending our carpets away but we didn't trust ourselves in getting the measurements right. Chris was brilliant in answering any questions we had & talked us through the proce... See more

Rated 5 out of 5 stars

Excellent service from Leisure Carpets Direct. From the first contact to final delivery of new carpets for our Motorhome they were brilliant. Contact via email was easy and questions quickly answere... See more

Rated 5 out of 5 stars

We needed an existing motorhome carpet cutting and whipping. From the moment I contacted Leisure Carpets their customer care, speed of response and willingness to assist was far and away above anyth... See more


Company details

  1. Carpet Manufacturer

Written by the company

At Leisure Carpets Direct, we take pride in offering a tailored carpet & mat service for your Motorhome, Caravan or Campervan. Our extensive range of custom-made carpets and matching mats are sure to meet your requirements! No matter where you are in the UK will have a solution for you! Whether it be creating brand new carpets from your old ones, or using our step by step Template Guide to get the perfect fit we have you covered.


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(85)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Motorhome carpets

Received our carpets promptly for our motorhome. Absolutely 5 star from start to finish. They fit perfectly and look great. Would definitely recommend!

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Complete set of caravan carpets

I have just received a full set of caravan carpets. From start to finish Sean offered me full guidance and expertise to meet my needs. Going above and beyond expectations.
Very pleased with the final outcome and I cannot Thank Sean enough for the professional workmanship.
Highly recommended

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

What can I say, recieved my custom made carpets for my motorhome, they were made perfectly to the templates.
Chris talked me through it from start to finish, he gave me plenty of options, colours etc. I will be using them again.
A big shout out to the stitcher,who done a great job.
Thanks again!

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Swift Bolero motorhome

We purchased a set of carpets for our motorhome. The company made this very easy for us. From first contact we were given an estimated quote on what it might cost. Then all we had to do was send old mats to use as the templates, choose from a selection of carpets after this they confirmed the cost. We paid and waited for carpets to arrive. When they arrived I fitted in motorhome. The fitting of all stud was perfect, no issues. Carpet quality was excellent and it made the motorhome look like new. I would definitely use again if I needed to and will be recommending to anyone who asks. Full experience took around 3 weeks from start to finish and well worth the wait

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish I can’t thank…

From start to finish I can’t thank these guys enough. Absolutely brilliant. Had plenty of choice to choose from within our colour range, was quick & efficient. Very helpful, product outstanding, and very reasonable on price. I would have paid twice for what we have. Love the new carpets. Throughly recommend these guys.

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Replacement Caravan Carpets.

Absolutely fabulous from initial and subsequent enquiries to the finished carpets. Prompt and courteous responses to emails. Cannot praise these guys enough, the carpets were made from templates of our original caravan carpets and are first class. From confirming that our job was scheduled for that day we were emailed with tracking details at the end of the working day, well packaged too, do not know of any other company nowadays that has this level of customer service.
Carpets were received as promised on time and such excellent quality and workmanship. They also made two extra doormat sized rugs which was a welcome surprise.
Will definitely recommend this company 100%.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Unbelievable Product and Customer Service like no other

This was a 5*+ in my opinion could not believe it would be such a seamless service. I emailed asking questions and got prompt replies, requested examples of the carpet colours and received them next day. Due to our working pattern it was a while before we could send our carpets, I received a couple of emails and calls to ensure what our van layout was correct even down to what colour did I want the doormat. Nothing was too much trouble for them, their customer service is at a standard never received before. I have no problem highly recommending this company they deserve to do well. From sending to receiving was just the time taken they said it would be. Big thank from our little Westie dog Robbie who is glad to be back on carpet again!

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience! Great value and service.

Having looked online for a while we found this company to re-do our Motorhome carpets as they were getting old. We’re so glad we used them. Not only are the carpets great and
Make our MH look fresh and new, the service and price was really good. They keep in touch and ask if there’s anything you want changed etc. cannot recommend them enough. 10/10.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Just professional experience from start to finish

In this day and age sadly it’s very rare to come across a company who offer a fantastic product …on time …and at a fair price …this company delivers on all 3 and together with great customer support/service provide the whole package…I would highly recommend to anyone

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased

I decided I needed new carpets for my caravan so contacted Leisure Carpets Direct. I spoke to Chris who was very helpful. I decided not to do my own templates so I took my old carpets to them as I didn’t realise at first I live not far away. I chose what carpet I wanted and chose the colour of the edging. I received them today 12/04/2025 and must say I am really pleased with what I’ve got. I would definitely recommend them to anyone who is looking to replace new carpets. Just wish I could upload the photos of my new carpets.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great job, fabulous service.

Dealt with Chris from beginning to the end of my new carpet project and he could not have been more helpful. The carpets arrived exactly as ordered needed some minor adjustments, just as he described as they were made from the old carpets which had stretched. They look great and we are very happy with them. Highly recommended.

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, carpets are perfect and fit and look great. The communication received from Chris & Sean throughout has been impeccable. Would recommend highly to fellow Motorhome owners.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service throughout the process. We wanted new carpets for our Swift campervan and the team were really helpful. Communications were prompt and the carpets look great. Wouldn’t hesitate to recommend.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Really easy

Really easy, affordable way to get new carpets for your motorhome. Excellent communication from Chris. Great quality replacement carpets. Would highly recommend.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

High quality and super quick

From start to finish, the process of ordering new carpets for our campervan was simple & easy and the turnaround was super quick. The quality and finish of the carpets is to a high standard. We wouldn't hesitate to recommend Leisure Carpets Direct for any of your carpets be it motorhome, campervan or caravan.
Tudor and Olivia

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Needed advice for replacement front cab carpets for our Swift Escape,dealt with Chris who was so helpful in pointing me in the right direction,From ordering carpets to fitting them was all completed in 4 days.I cannot recommend Leisure Carpets Direct enough.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Superb customer experience

By far the best customer service I have had recently
Chris was superb & very helpful
This company can’t do enough for you all the way through from doing the templates to receiving our carpets which are fabulous quality & fit perfect
Great job 👍👍👍
Jules & Ian

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellence with service and efficiency.

I have 2 reasons in completing this review. 1. What an excellent, honest and caring family company. We chose carpets (4 pieces) for our Bailey Caravan. Our first contact with Chris provided us with choice of carpet, cost of carpet, how to complete templets and approximate time of completion. I made a mistake when I labelled one templet upside down. They had checked it out and contacted us to confirm correct side before completing order. Delivery was excellent and so was the colour and quality of the carpet. Leisure also included three doormat sized carpet from the offcuts at no extra charge. The staff are just excellent. We are in our eighties and considered it important to receive the reassurance Leisure gave us.. 2 We had made enquiries with other companies over an 18 month period and not proceeded for reasons of one obstruction or another.
Leisure was straight forward, efficient and most reliable. For peace of mind and an excellent job I have no hesitation in recommending Leisure.
A special thank-you to Chris and all the staff.

February 4, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look