Leisure Depot Reviews 1,014

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the promptness of the delivery service, often noting that items arrived earlier than expected or within a couple of days. Many people also highlight the excellent quality of the products received and the helpfulness of the service when issues arose. However, some customers experienced issues with their orders, such as missing items or damaged goods, which required follow-up. A few other people also felt that the delivery process was inconsistent, with some deliveries being delayed or requiring multiple attempts, often attributing these issues to the courier service.

What people talk about most

Delivery service

Customers generally had positive experiences with delivery service, often praising its speed and efficiency.... See more

Service

Clients share positive opinions on service. Many reviewers highlight the great service, often mentioning... See more

Order

People report ambiguous experiences with their orders. Many consumers praise the quick and efficient ordering... See more

Product

Customers consistently note positive experiences with product. Many reviewers received items as described,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So pleased I used this Company. Right from the start, Website was clear with all the information needed. Courier information was provided and item came earlier than expected. All in all ,... See more

Rated 5 out of 5 stars

I purchased a Fiamma Canopy from Leisure Depot . The delivery time was spot on . On my first outing I made a right mess of putting up the Canopy and managed to break off one of the legs . All my ow... See more

Rated 5 out of 5 stars

Great product. Good price. Only downfall was Courier gave us a date for delivery but it never came until the next day.

Rated 5 out of 5 stars

Sent out straight away but shame Evri was not good at delivery but could not fault Leisure Depot


Company details

  1. Camping Store
  2. Awning Supplier
  3. Fishing Store
  4. Outdoor Sports Store
  5. RV Supply Store

About Leisure Depot

Written by the company

At Leisure Depot, we take pride in curating a handpicked selection of top-notch outdoor leisure products from your favorite brands. Whether you're an avid camper, a motorhome enthusiast, or simply love spending time outdoors, we have something special for you.

Discover our extensive range of leisure products, including Fiamma Awnings, perfect for providing shade and comfort on sunny days. Create your private oasis with our Privacy Rooms, designed to enhance your awning experience and ensure you have your own personal space.

For camping enthusiasts, we offer a variety of Coleman Tents in different sizes, accommodating 2, 4, 6, or 8 people – the perfect retreat for your outdoor adventures.

Safety and accessibility are our top priorities. Explore our collection of Motorhome Safety Products, including durable aluminum steps and plastic steps that offer stability and ease of use. We also have an array of double and single steps to suit your specific needs.

Securing your leisure vehicle is crucial, which is why we provide a range of reliable Security Products. Keep your motorhome protected with our Steering Wheel Locks, Wheel Clamps, BC Locks for pedals, and more, providing you with peace of mind wherever you go.

We are committed to delivering exceptional customer service and ensuring you find the perfect products for your outdoor needs. Our team is always here to assist you in making the right choices and turning your leisure time into unforgettable experiences.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

After placing order for a Dometic…

After placing order for a Dometic Fridge clip it did not arrive via EVRI.
I emailed customer service as nobody answered phone. Got a reply same day.
Apologies and another sent via Royal Mail 48?
Guess what ..It’s not turned up and tracking not updated.
These things happen my issue is I clearly stated I needed this part urgently. I wanted a refund after first contact so I could try and get one locally. But the Lady had already sent another via Royal Mail when she replied to my email.
Well it’s too late now .. I’m away on my holidays with a broken fridge shelf!! Very irritating!!! Good job I decided to get other Items I need locally, tried to save £2 not worth the stress.

May 2, 2026
Unprompted review
Rated 2 out of 5 stars

I paid extra to have this item…

I paid extra to have this item delivered quickly, it wasn’t and I had to make three phone calls to chase it. Can I now have a refund for the payment I made for quick delivery. Thanks, John RH41PA

February 10, 2026
Rated 5 out of 5 stars

Great customer experience

Superb product, top quality, great price, and exceptional customer service and speed of delivery and communication. Will definitely be buying again for Leisure Depot and highly recommend them. 5 stars!

February 9, 2026
Rated 1 out of 5 stars

Terrible company

Terrible company! After placing an order the tracking reference never worked! Over the span of two weeks chasing for updates on my order I was constantly told "were looking in to this for you". We never got any further update or information other than that everytime we chased (which was a fair amount of times) so unfortunately we've now had to cancel our order and go else where.

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Diabolical service.

Diabolical service.. promises after promises that our goods were on the way a week later and trip postponed and still nothing.
Very annoyed and disappointed.
If they had been honest rather than fob us off with "its on its way" so I could have ordered elsewhere .

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

We ordered 9 gas canisters, only 8 arrived, but then , when told about it, another one was sent immediately

January 23, 2026
Rated 5 out of 5 stars

Great communication and Service

So pleased I used this Company.
Right from the start, Website was clear
with all the information needed.

Courier information was provided and item came earlier than expected.

All in all , a good experience 🙃

January 23, 2026
Rated 5 out of 5 stars

Superfast...

Really fast delivery received within a couple of days. Sunbed looks really good quality cant wait to use it!

January 4, 2026

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