Sent out straight away but shame Evri was not good at delivery but could not fault Leisure Depot
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Review summary
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Reviews shaping this summary
So pleased I used this Company. Right from the start, Website was clear with all the information needed. Courier information was provided and item came earlier than expected. All in all ,... See more
I was kept informed at all times about dispatch and delivery day & time. Very pleased with the service I've received all this at a good price tgankyoh
Great product. Good price. Only downfall was Courier gave us a date for delivery but it never came until the next day.
Company details
About Leisure Depot
Written by the company
At Leisure Depot, we take pride in curating a handpicked selection of top-notch outdoor leisure products from your favorite brands. Whether you're an avid camper, a motorhome enthusiast, or simply love spending time outdoors, we have something special for you.
Discover our extensive range of leisure products, including Fiamma Awnings, perfect for providing shade and comfort on sunny days. Create your private oasis with our Privacy Rooms, designed to enhance your awning experience and ensure you have your own personal space.
For camping enthusiasts, we offer a variety of Coleman Tents in different sizes, accommodating 2, 4, 6, or 8 people – the perfect retreat for your outdoor adventures.
Safety and accessibility are our top priorities. Explore our collection of Motorhome Safety Products, including durable aluminum steps and plastic steps that offer stability and ease of use. We also have an array of double and single steps to suit your specific needs.
Securing your leisure vehicle is crucial, which is why we provide a range of reliable Security Products. Keep your motorhome protected with our Steering Wheel Locks, Wheel Clamps, BC Locks for pedals, and more, providing you with peace of mind wherever you go.
We are committed to delivering exceptional customer service and ensuring you find the perfect products for your outdoor needs. Our team is always here to assist you in making the right choices and turning your leisure time into unforgettable experiences.
Contact info
Benedict Court, Southern Avenue, HR6 0QF, Leominster, United Kingdom
- 01568 620062
- sales@leisuredepot.co.uk
- leisuredepot.co.uk
4.6
Excellent
1K reviews
Hasn’t replied to negative reviews
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Sill waiting delivery still no delivery…
Sill waiting delivery still no delivery date 1.4.2025
March 27, 2025
Good service got the parts I need will…
Good service got the parts I need will buy again
March 27, 2025
Their prices are competitive and the stated delivery times are honest.
I've ordered number of times from the Leisure Depot and they have never let me down. Their prices are competitive and the stated delivery times are honest.
March 27, 2025
Competitive price & fast delivery
Great comms, all as advertised, quick delivery. Will use again
March 27, 2025
They are the best had a wee problem and…
They are the best had a wee problem and the lady sorted it right out can’t recommend them enough 👍👍👍
February 25, 2025
Problems rapidly corrected - well done
There was a mistake with the first delivery of a Milenco Wheel Clamp.
Alice from Customer Service immediately arranged collection and sent replacement by 24hour delivery in time for our trip away. Thank you Alice.
February 25, 2025
Reply from Leisure Depot
Thank you for your 5-star review! We're sorry to hear about the initial issue with your delivery, but thrilled that Alice could swiftly rectify the situation. It's wonderful to know that the replacement arrived in time for your trip. We'll be sure to share your kind words with Alice and the rest of the team.
Thank you for your understanding and patience. We look forward to serving you again soon!
Reply from Leisure Depot
Thank you for your 5-star review! We're so pleased to hear that you found our customer service helpful and our pricing competitive, along with experiencing fast delivery. We strive to provide excellent service in all aspects and are glad we met your expectations. We appreciate your feedback and look forward to serving you again in the future.
Reply from Leisure Depot
Thank you for your review! We're delighted to hear that you were pleased with the fast delivery. Providing prompt service is a priority for us, and it's great to know we met your expectations. We appreciate your feedback and look forward to serving you again.
Great experience with the company
Great experience with the company. Found a great fishing reel, cheaper than everywhere else so placed an online order. Process was very easy and informed expected delivery was 2-3 day's. Very happily the reel was delivered the next day. would definately recommend and will use again.
February 12, 2025
Unprompted review
Reply from Leisure Depot
Thank you for taking the time to leave such a positive review! We're delighted to hear about your great experience finding the fishing reel at a competitive price and the ease of the online ordering process. It's wonderful to know that your reel arrived even sooner than expected.
We appreciate your recommendation and are thrilled to hear that you plan to use our services again. We look forward to your next visit!
Reply from Leisure Depot
Thank you for your feedback! We're pleased to hear that you experienced fast service. We strive to maintain efficiency in all our deliveries. Looking forward to serving you again soon.
Great service
Great service. Item arrived very quickly and well packaged. Would definitely buy from again.
January 29, 2025
Reply from Leisure Depot
Thank you for your 5-star review! We're thrilled to hear that your item arrived quickly and was well packaged. Providing great service is our top priority, and we're glad we met your expectations. We appreciate your feedback and look forward to serving you again in the future.
I ordered the wrong reels
I ordered the wrong reels, but they were so helpful when sending them back to them. They helped with the exchange and got them posted to me very quick. Fantastic company. Will definitely recommend.
January 31, 2025
Reply from Leisure Depot
Thank you for sharing your experience with us! We're glad to hear that we could assist you smoothly with the exchange of the reels. Providing helpful and efficient service is what we aim for, and it's great to know we met your expectations. We appreciate your willingness to recommend us and look forward to serving you again in the future.
I had a great experience with Leisure…
I had a great experience with Leisure Depot. The website is informative and the ordering process was straightforward. Special thanks to Jo from the sales team for being so helpful over the phone. Delivery was smooth, with a time slot provided, and the driver followed my instructions perfectly. My item arrived quickly and in good condition, as I’ve come to expect from previous orders. Although one part I ordered before didn’t work, the prompt service and overall reliability make me happy to continue using this company. Highly recommend!
January 6, 2025
Unprompted review
Reply from Leisure Depot
Thank you for taking the time to leave such a detailed and positive review! We're delighted to hear about your great experience with our website and ordering process. Special thanks from Jo and the entire sales team for your kind words—it truly makes our day to be able to assist our customers effectively.
We're also pleased to know that the delivery was smooth and met your expectations. Your feedback on the previous issue with a part is greatly appreciated, and we're glad that our service team was able to address it promptly.
Thank you for your continued trust in us and for recommending Leisure Depot. We look forward to serving you again soon!
Excellent Service delivered as…
Excellent Service delivered as promised.
Very helpful on the phone explained things very clearly.
January 30, 2025
Reply from Leisure Depot
Thank you for your 5-star review! We're thrilled to hear that we delivered as promised and that you experienced excellent service. We strive to meet our commitments and your satisfaction is our top priority. We appreciate your feedback and look forward to serving you again soon.
Slow delivery
Ordered and paid extra for 24-48 hour fast delivery. Parcel still hasn't arrived after 5 days. Tracking shows yodel has it. Update - very pleased with Leisure depot who have dealt with this very quickly and satisfactorily. Not sure why Yodel didn't deliver it on time.
January 28, 2025
Reply from Leisure Depot
Thank you for bringing this to our attention. We sincerely apologise for the delay in your parcel's delivery, especially after you opted for fast delivery. We understand how frustrating this must be for you. I will personally look into this matter with our courier partner, Yodel, to ensure that your parcel is delivered as soon as possible. Please feel free to reach out to our customer service team with any further details or for additional assistance.
Again, we apologise for the inconvenience and appreciate your patience as we work to resolve this issue.
Superb service from leisure depot
Issues with delivery,but sorted out rapidly thanks to after service, replacement sent out and recieved within 24 hrs
January 8, 2025
Reply from Leisure Depot
Thank you for sharing your experience, and we apologise for the initial delivery issues. We're glad to hear that our team was able to resolve it swiftly and that you received your replacement within 24 hours. Your satisfaction is very important to us, and we appreciate your recognition of our efforts to make things right. We look forward to serving you again and ensuring a smoother experience next time.
Item arrived very quickly
December 27, 2024
Reply from Leisure Depot
Thank you for your review! We're glad to hear that your item arrived quickly. We strive to ensure fast delivery and it's wonderful to know we met your expectations. Looking forward to serving you again soon!
Goods came on time great service will…
Goods came on time great service will use again thank you leisure depot
December 28, 2024
Reply from Leisure Depot
Thank you for your positive review! We're thrilled to hear that your order arrived on time and that you were pleased with our service. At Leisure Depot, we strive to maintain reliability and customer satisfaction. We're grateful for your feedback and are excited to serve you again in the future.
Great price, quick delivery
Had exactly the item I was looking for and at an excelkent price. The shipping was free and surprisingly quick. Also, the courier used is the only one where you can actually track in real time. I could see exactly where they were on the map.
December 28, 2024
Reply from Leisure Depot
Thank you for your wonderful review! We're delighted to hear that you found exactly what you were looking for with us and at a great price. It's fantastic to know that the free and quick shipping, along with the real-time tracking feature, added to your satisfaction. We aim to provide a seamless shopping experience, and your feedback is incredibly valuable to us. We look forward to serving you again soon!
Excellent service
Excellent service, arrived very quick. Parcel in good condition. Can't fault it. Thanks.
December 28, 2024
Reply from Leisure Depot
Thank you for your fantastic review! We're thrilled to hear that your experience was positive and that your parcel arrived quickly and in good condition. We strive to provide excellent service and your feedback confirms we're on the right track. We appreciate your kind words and look forward to serving you again in the future.
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