Leisure Depot Reviews 1,016

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and efficient delivery service, often noting that items arrived quicker than expected with comprehensive tracking information. People are consistently pleased with the quality of the products received and find the pricing to be very competitive, often leading to repeat purchases. The overall service is highly regarded, with many consumers expressing satisfaction. However, some people mentioned issues with their orders, specifically regarding items not arriving or being incomplete. A few other people also felt that the delivery process was occasionally problematic, citing delays or difficulties with the courier services used, sometimes requiring follow-up calls to resolve.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting quick delivery... See more

Service

Customers had positive experiences with service. Many reviewers were pleased with the service they received,... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the quick and efficient ordering... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the good quality of the... See more

Price

People report positive experiences with price. Customers consistently praise the great and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sent out straight away but shame Evri was not good at delivery but could not fault Leisure Depot

Rated 5 out of 5 stars

So pleased I used this Company. Right from the start, Website was clear with all the information needed. Courier information was provided and item came earlier than expected. All in all ,... See more

Rated 5 out of 5 stars

I was kept informed at all times about dispatch and delivery day & time. Very pleased with the service I've received all this at a good price tgankyoh

Rated 5 out of 5 stars

Great product. Good price. Only downfall was Courier gave us a date for delivery but it never came until the next day.


Company details

  1. Camping Store
  2. Awning Supplier
  3. Fishing Store
  4. Outdoor Sports Store
  5. RV Supply Store

About Leisure Depot

Written by the company

At Leisure Depot, we take pride in curating a handpicked selection of top-notch outdoor leisure products from your favorite brands. Whether you're an avid camper, a motorhome enthusiast, or simply love spending time outdoors, we have something special for you.

Discover our extensive range of leisure products, including Fiamma Awnings, perfect for providing shade and comfort on sunny days. Create your private oasis with our Privacy Rooms, designed to enhance your awning experience and ensure you have your own personal space.

For camping enthusiasts, we offer a variety of Coleman Tents in different sizes, accommodating 2, 4, 6, or 8 people – the perfect retreat for your outdoor adventures.

Safety and accessibility are our top priorities. Explore our collection of Motorhome Safety Products, including durable aluminum steps and plastic steps that offer stability and ease of use. We also have an array of double and single steps to suit your specific needs.

Securing your leisure vehicle is crucial, which is why we provide a range of reliable Security Products. Keep your motorhome protected with our Steering Wheel Locks, Wheel Clamps, BC Locks for pedals, and more, providing you with peace of mind wherever you go.

We are committed to delivering exceptional customer service and ensuring you find the perfect products for your outdoor needs. Our team is always here to assist you in making the right choices and turning your leisure time into unforgettable experiences.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

Great service

November 29, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you experienced great service. We strive to provide the best for our customers and your feedback is incredibly valuable to us.

We look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Tap looks identical

Haven’t fitted our tap yet, but looks in perfect working order. And we had super fast delivery.

October 29, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that your new tap looks identical and appears to be in perfect working order. We're also glad that you experienced super fast delivery. Once you fit the tap, we hope it meets all your expectations!

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Happily received our new rain guard

We did not, during our first visit pick the right rain thingy, returns worked well!
We reordered a new type and we had to cancel the delivery date through I'll health but subsequently it arrived. I've still to fit it to our van

October 29, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're glad to hear that you're happy with your new rain guard and that our returns process met your needs seamlessly. It's great to know that despite the need to reschedule the delivery due to health issues, everything worked out well in the end. We hope the installation goes smoothly and that it serves you well on your van.

We appreciate your feedback and look forward to serving you again in the future.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Overall order experience

The ordering and delivery process was very efficient with good communication from order to delivery.

October 27, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're so pleased to hear that you found the ordering and delivery process efficient and well-communicated from start to finish. We strive to keep our customers informed every step of the way.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Fast efficient service

October 29, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you experienced fast and efficient service. Our team works hard to ensure a smooth and prompt experience for every customer.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Cheapest product online and delivered…

Cheapest product online and delivered really quickly. I'm impressed :)

October 28, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you found our prices competitive and were impressed with the quick delivery. We always strive to provide great value and fast service to our customers.

We appreciate your feedback and look forward to serving you again soon.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Very pleased with comms and delivery…

Very pleased with comms and delivery time.
As described item.

October 27, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you were very pleased with the communication and delivery time, and that the item was exactly as described. We strive to ensure that all aspects of our service meet your expectations.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 1 out of 5 stars

Service fantastic

Service fantastic. Arrived when said. The part dosent work though 🙁

September 27, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for taking the time to provide your feedback.

We're pleased to hear that you found our service fantastic and that your order arrived on time. However, we're truly sorry to learn that the part you received does not work. We understand how disappointing this must be and we are here to help resolve this issue promptly.

Please contact our customer service team with your order details so we can assist you in either replacing the part or arranging for a return and refund. We are committed to ensuring your satisfaction and would like to make this right for you.

Thank you for your understanding and patience. We look forward to resolving this matter to your satisfaction.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Good info on web site

Good info on web site, easy ordering system and very helpful team, special thanks to Jo the lady on sales team telephone who dealt with my enquiry. Wouldf use this company again

September 28, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you found our website informative and our ordering system easy to use. It's wonderful to know that Jo was able to assist you effectively with your enquiry. We'll be sure to pass along your special thanks to her.

We appreciate your feedback and are thrilled that you would consider using our company again. We look forward to serving you in the future.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

1st class really good

1st class really good
Thanks

September 28, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you had a first-class experience with us. We strive to provide excellent service and are glad we met your expectations.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Excellent service

Having a time slot helps. A phone call when parcel arrived was excellent and the driver put the parcel where I requested.
Great delivery man.

September 26, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5 star review!

It's important to note that while we may not always be able to offer personalised updates such as direct calls upon delivery, we are thrilled when we can exceed expectations, as we able to in your case. We are incredibly proud of our dedicated team members who go above and beyond to ensure customer satisfaction.

We appreciate your recognition of their efforts and look forward to providing you with exceptional service on every occasion.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Fantastic price

Fantastic price, express delivery, excellent product

September 26, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you were pleased with the fantastic pricing, express delivery, and the quality of the product. We strive to provide excellent value and service to all our customers.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

I ordered a part for my thetford toilet

I ordered a part for my thetford toilet, I ordered it on Saturday and it was delivered this morning, (Monday) It was so easy to order and I'm really impressed how soon it arrived

September 30, 2024
Unprompted review
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that your experience ordering a part for your Thetford toilet was straightforward and that the delivery was impressively quick. We strive to make our ordering process as easy as possible and aim to exceed expectations with our delivery speed.

We appreciate your feedback and are glad to have provided you with a satisfactory service. We look forward to serving you again in the future.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Easy to order….delivered quickly and…

Easy to order….delivered quickly and good quality item…will definitely use again

August 28, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you found the ordering process easy and that your item was delivered quickly and met your quality expectations. We strive to provide a seamless and satisfactory experience for all our customers.

We appreciate your feedback and are thrilled that you plan to use our services again. We look forward to serving you in the future.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

This bike rack was the best price on…

This bike rack was the best price on the Internet it was delivered quickly all parts intact
Have used this company a several times and it's always a good and easy experience Thanks

August 28, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you found the best price for the bike rack with us and that the delivery was quick and complete. It's always a pleasure to serve a returning customer, and we're thrilled that you've consistently had good and easy experiences with us.

We appreciate your continued trust and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Easy to order

Easy to order, received item quickly and it was better than I expected. Pleased to buy British too

August 28, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that the ordering process was easy, the delivery was quick, and the item exceeded your expectations. It's great to know that you're also pleased with the choice to buy British.

We appreciate your support and feedback, and we look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Fast prompt delivery and exactly what I…

Fast prompt delivery and exactly what I ordered

August 28, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that your delivery was prompt and that everything arrived exactly as ordered. We strive to provide fast and accurate service to all our customers.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you experienced great service all around. We strive to ensure that every aspect of our service meets the high standards our customers deserve.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

It was easy to find what I required &…

It was easy to find what I required & delivery was great

August 27, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you found our website easy to navigate and that the delivery experience met your expectations. We aim to provide a hassle-free service from start to finish.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Good products

Good products, reasonably priced and delivered on time, many thanks.

August 27, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you are pleased with our products, pricing, and timely delivery. We strive to provide great value and reliable service to all our customers.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

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