Leisure Depot Reviews 1,016

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and efficient delivery service, often noting that items arrived quicker than expected with comprehensive tracking information. People are consistently pleased with the quality of the products received and find the pricing to be very competitive, often leading to repeat purchases. The overall service is highly regarded, with many consumers expressing satisfaction. However, some people mentioned issues with their orders, specifically regarding items not arriving or being incomplete. A few other people also felt that the delivery process was occasionally problematic, citing delays or difficulties with the courier services used, sometimes requiring follow-up calls to resolve.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting quick delivery... See more

Service

Customers had positive experiences with service. Many reviewers were pleased with the service they received,... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the quick and efficient ordering... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the good quality of the... See more

Price

People report positive experiences with price. Customers consistently praise the great and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sent out straight away but shame Evri was not good at delivery but could not fault Leisure Depot

Rated 5 out of 5 stars

So pleased I used this Company. Right from the start, Website was clear with all the information needed. Courier information was provided and item came earlier than expected. All in all ,... See more

Rated 5 out of 5 stars

I was kept informed at all times about dispatch and delivery day & time. Very pleased with the service I've received all this at a good price tgankyoh

Rated 5 out of 5 stars

Great product. Good price. Only downfall was Courier gave us a date for delivery but it never came until the next day.


Company details

  1. Camping Store
  2. Awning Supplier
  3. Fishing Store
  4. Outdoor Sports Store
  5. RV Supply Store

About Leisure Depot

Written by the company

At Leisure Depot, we take pride in curating a handpicked selection of top-notch outdoor leisure products from your favorite brands. Whether you're an avid camper, a motorhome enthusiast, or simply love spending time outdoors, we have something special for you.

Discover our extensive range of leisure products, including Fiamma Awnings, perfect for providing shade and comfort on sunny days. Create your private oasis with our Privacy Rooms, designed to enhance your awning experience and ensure you have your own personal space.

For camping enthusiasts, we offer a variety of Coleman Tents in different sizes, accommodating 2, 4, 6, or 8 people – the perfect retreat for your outdoor adventures.

Safety and accessibility are our top priorities. Explore our collection of Motorhome Safety Products, including durable aluminum steps and plastic steps that offer stability and ease of use. We also have an array of double and single steps to suit your specific needs.

Securing your leisure vehicle is crucial, which is why we provide a range of reliable Security Products. Keep your motorhome protected with our Steering Wheel Locks, Wheel Clamps, BC Locks for pedals, and more, providing you with peace of mind wherever you go.

We are committed to delivering exceptional customer service and ensuring you find the perfect products for your outdoor needs. Our team is always here to assist you in making the right choices and turning your leisure time into unforgettable experiences.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Product is good and well packaged

Product is good and well packaged. Delivered a little late.

August 27, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your review and for sharing your feedback.

We're glad to hear that you are pleased with the product and its packaging. However, we apologise for the delay in delivery. We understand how important timely service is and we are continually working to improve our delivery processes to ensure a faster and more efficient experience.

Thank you for your patience and understanding. We appreciate your feedback and hope to serve you again, ensuring a more timely delivery next time.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Very happy with this Company

Very happy with this Company. I bought the Quest Pro lounger and i’m thrilled with the product! Customer service is brilliant and they cannot do enough to help their customers. Shout out to Millie, she went above and beyond to accommodate my delivery needs!
I would definitely recommend anyone buying from this Company and their Dx courier who delivered very quickly, so thank you everyone. A great experience!

August 12, 2024
Unprompted review
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you are very happy with our company and your new Quest Pro lounger. It's wonderful to know that Millie was able to assist you effectively and meet your delivery needs. We always aim to go above and beyond for our customers.

We appreciate your kind words about our customer service and our courier partner. Thank you for recommending us — it means a lot!

We look forward to serving you again and providing another great experience.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

perfect product pleases punters

good price - good product - delivery on time

July 29, 2024
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Reply from Leisure Depot

Thank you for your 5-star review and the clever use of alliteration!

We're delighted to hear that the product, price, and punctual delivery all met your expectations. We strive to ensure that our customers are pleased with every aspect of their experience.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

no negative waves baby

Fast and efficient service at a good price.

July 27, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review and the positive vibes!

We're thrilled to hear that you experienced fast and efficient service at a good price. We aim to keep everything as positive and smooth as possible for our customers.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Quick

Quick, easy and efficient at a great price. Thank you

July 2, 2024
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Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you found our service quick, easy, and efficient, all at a great price. We strive to provide excellent value and a seamless experience for all our customers.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Very good service and delivery

The ordering and selection of products was very good, I had several different manufacturers and products to choose from and an intuitive order process. Rapid delivery was a bonus and I’m very pleased with the overall experience and will use the service again Well done 👍

July 13, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you found the ordering process intuitive and the selection of products satisfactory. It's great to know that the rapid delivery added to your positive experience. We strive to provide a seamless and satisfying shopping experience for all our customers.

We appreciate your feedback and are delighted that you plan to use our services again. We look forward to serving you in the future.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're glad to hear that the service you received was exactly as described. We strive to ensure that our descriptions are clear and accurate, so customers know exactly what to expect.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Brilliant customer services and…

Brilliant customer services and excelent service

July 12, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you found our customer service brilliant and the overall service excellent. We strive to provide exceptional support and satisfaction to all our customers.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you were pleased with our pricing and the quick delivery. We strive to provide excellent service and value to all our customers.

We appreciate your feedback and look forward to serving you again in the future.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Very efficient service and good…

Very efficient service and good communication. Highly recommended!

July 11, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you found our service efficient and communication to be effective. It's wonderful to know that you would highly recommend us. We strive to provide top-notch service and clear communication to all our customers.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you were pleased with the prompt delivery of your order. We strive to ensure our service is efficient and meets the expectations of our customers.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery

July 13, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you were pleased with the quick delivery. We strive to ensure our service is efficient and meets the expectations of our customers.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Very reliable service delivery was…

Very reliable service delivery was exceptionally good

June 30, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you found our service to be very reliable and the delivery exceptionally good. We strive to provide excellent service and ensure that every aspect of your experience is satisfactory.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you are pleased with your RV pump and the super quick delivery. We strive to provide high-quality products and efficient service, so it's great to know we've met your expectations.

We appreciate your feedback and look forward to serving you again in the future.

Best Wishes,
The Leisure Depot Team

Rated 4 out of 5 stars

It would have been 5 stars but one…

It would have been 5 stars but one chair was damaged. The chair was collected and replaced on separate occasions which meant having to be home. Otherwise happy

June 10, 2024
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Reply from Leisure Depot

Thank you for your review and for bringing this issue to our attention.

We sincerely apologise for the inconvenience caused by the damaged chair and the need for multiple collections and deliveries. We understand how valuable your time is and regret that this situation required extra effort on your part.

We're pleased to hear that, aside from this issue, you were happy with your purchase. We appreciate your understanding as we worked to resolve the matter, and we're glad that the chair was successfully replaced.

Thank you for your patience and feedback. We hope to serve you again in the future and deliver a 5-star experience.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Great replacement item.

Great replacement item at a very good price. Extra quick delivery too!

June 11, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you are pleased with the replacement item and found our pricing very competitive. It’s great to know that the delivery was extra quick as well. We strive to provide excellent service and quality products at great prices.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Easy to search and order

Web site easy is to search, I bought a 3 pack of milenco locks, for the motorhome hab door and garage doors, they are well made and easy to fit. The service from the team at the leisure depot is 1st class. Very quick delivery and well packaged. Well done to all at the leisure depot many thanks

July 7, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you found our website easy to navigate and that you are pleased with the Milenco locks for your motorhome. It's great to know that the products were well made, easy to fit, and that you experienced first-class service from our team. We aim to ensure all deliveries are quick and items are well packaged.

We appreciate your kind words and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 1 out of 5 stars
Leisure Depot logo

Reply from Leisure Depot

Thank you for reaching out and bringing this to our attention.

We sincerely apologise for the delay in your order's arrival. This is certainly not the experience we want our customers to have. We would like to look into this matter immediately and ensure that your order is delivered to you as soon as possible.

Could you please provide us with your order number or contact our customer service team directly? This will help us to resolve the issue more efficiently.

Thank you for your patience and understanding. We are committed to making this right for you.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Great price and quick delivery

Great price and quick packaging and delivery.

July 13, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you were satisfied with our pricing and the quick packaging and delivery of your order. We strive to provide excellent service and value to all our customers.

We appreciate your feedback and look forward to serving you again in the future.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Bought a camping chair, Leisure Depot could not be beaten on price. Received the item within 2 days. Will definitely use them again.

July 11, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you enjoyed excellent service and found our pricing unbeatable on the camping chair. It's great to know that your item arrived within just 2 days. We strive to provide exceptional value and speedy delivery to all our customers.

We appreciate your feedback and are delighted that you plan to use our services again. We look forward to serving you in the future.

Best Wishes,
The Leisure Depot Team

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