scam company! absolutely terrible customer care, placed an order a month ago and received no update. sent them several emails and i got one reply saying ‘we’ll look into this’ and they never did. mess... See more
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Review summary
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Delivery was so quick
Delivery was so quick, just in time for my holiday! Love the set, it’s great quality and I received so many compliments wearing it
Absolutely love the dress I ordered
Absolutely love the dress I ordered. The fabric is soft and the fit is perfect. It’s stylish, flattering, and exactly as described. I received so many compliments when I wore it. Definitely worth the purchase! Highly recommend Lemon Lunar xx
The postage was quick and the quality…
The postage was quick and the quality of my dress was amazing ! Highly recommend.
I’m so happy to have found the lemon…
I’m so happy to have found the lemon lunar brand! I physically can’t live without the amazing clothing that they put out. Honestly my favourite brand and will forever be !!
THE CECE SHEER DRESS
I ordered the CECE SHEER DRESS in Olive. It was gorgeous and feminine. The quality was also very nice and true to size. I’d order again from their boutique.
Size: S (6-8)
Pics: IG @leeleeinthecity
Gorgeous outfit
Gorgeous outfit. Have shopped with lemon lunar since 2017 and they never disappoint with their unique pieces 😍
Gorgeous dress great quality
Gorgeous dress great quality, I would definitely recommend and will buy for this shop again
Can i give 0 stars?
Can i give 0 stars?! I ordered a $40 dress november 2024, a few weeks later i followed up on the item and they said it was pre order, which was mentioned no where when i placed the order. Few weeks later i contact them again and ask to cancel the item since it will no longer arrive in time. They ignore my various emails so i contacted my bank and got a refund. Fast forward to now january 17th 2025 the item gets delivered and UPS states i owe $392. I decline the item and contact lemon lunar again. They asked me to send proof of the charge and i did and a month later they are still ignoring my enails
Do not buy from here
Do not buy from here. I returned a dress on 26/11/24 to which they never refunded and have now returned it back to me with a delivery note that says damaged. I did not damage the item, they won’t refund me and it was posted back to me without communication on 17.02.2025. At over £100 this is disgusting.
Lovely dress
Lovely dress, I had so many compliments on it. Great quality and beautifying styles would order from the brand again !
Such a beautiful dress
Such a beautiful dress, and the quality was amazing
Do not buy terrible quality and poor…
Do not buy terrible quality and poor customer service
I’m now contacting the financial ombudsman
If I could give 0 stars I would. I ordered from this company before and never had a problem. Now I like many other people haven’t received my order that I paid next day delivery for, I placed the order Tuesday and it’s now Saturday! Have sent numerous emails to no response (like everyone else said) and also have received no tracking information even though they sent me a message to say the parcel was on its way yet the delivery service has not even received it yet. Absolutely disgusting standards! I also have a huge following on social media and will be telling my followers about this experience so they have done themselves no favours! Trash company with no standards or customer service. Thank god I paid through clear pay and I can now block the future payments.
It is now a month later (March 3rd) and still haven’t received my order even though I was told after writing this review I would receive it in 1-2 weeks. This is by far the worst experience I have ever received when it comes to ordering from any company, not to mention the horrendous customer service! It is illegal to withhold someone’s money and not send them the products they paid for so at this point I’m looking into contacting the financial ombudsman and reporting them for bad business practise when it comes to customers and their money. No business should run this way it’s completely unprofessional on every level when you take our money but don’t even bother to send us the goods we paid for. I never even got a refund on my next day delivery! Just embarrassing
Update March 5th. They refunded me half the money and told me one of the items wasn’t in stock, just waiting to see if the other half of the order gets sent now. I honestly never had an experience as horrific as this ordering from anywhere before.
Great quality boutique, Order!
I ordered two items, a dress and a bikini set and I absolutely love both pieces. The quality is great, the shipping was fast and efficient, and the customer service was excellent. The clothing fit perfectly. I would 100% recommend.
Good Store! Great dresses
Amazing dress! I bought the Lina Lace dress in XL. Received lots of compliments wearing the dress out with friends. Service was good. Order came timely. Will order again with Lemon Lunar.
Do not buy from this website !!!
Absolutely disgusted in this company.
I ordered a dress that looked nothing like it should have and was advertised as. I am based in Australia and sent this back for a refund. They claim nothing is wrong with the goods, they will only give me a credit. And they claim the credit was sent which is incorrect. I have received nothing at all. They don’t respond to emails or complaints. Complete and utter bullshit. Wish I read the other reviews before purchasing.
Avoid at all costs!
Avoid at all costs!
Ordered something via ‘pre order’. They emailed me saying to expect them within the week, a week later, nothing arrived. Numerous emails later, they have ignored all correspondence. Wish I had read the reviews before ordering from them. Total SCAM company. Do not waste your money.
Save your money
Yeah. Just read other reviews and very accurate. I've ordered from them twice before, (3 ordere in total) paid next day delivery every time. The first order came a month later was a pretty dress so overlooked how long it took despite paying for next day delivery. Second time it came two weeks later, was one of there sets and the chain on the skirt broke whilst trying on. It was very fragile, 3rd and last time ordered next day delivery two weeks in advance for my birthday outfit and shocker it didn't arrive on time, currently hasn't arrived at all. I've asked for a refund, to no response. It's a shame because I love the style of the cloths on the website but they are completely unreliable and don't care about their customers at all.
Stunning dress for my 21st birthday
Stunning dress for my 21st birthday! Also thank you so much for upgrading me to a next day so i had it in time :)
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