Lendaly Reviews 493

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including clear communication and quick solutions. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the simple and straightforward application process. However, some people were dissatisfied with the customer service, mentioning that their concerns were not always listened to or that the files needed were complicated. A few other people also felt that the choice of lenders was not aligned with their needs, and some noted issues with receiving messages outside of standard business hours.

What people talk about most

Service

People report positive experiences with service, often highlighting its efficiency, speed, and helpfulness.... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive, helpful, and... See more

Response time

Customers had positive experiences with response time, praising the quick and prompt responses from the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting it as easy, user-friendly, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Even though didnt get a loan which was my fault lendaly was prompt and very professional and pleasure to deal with

Company replied

Rated 4 out of 5 stars

Initial approach to find expectations is on point.

Company replied


Company details

  1. Finance Broker

Written by the company

Lendaly is Australia and UK's free, online, one-stop shop for business finance. Our platform allows business owners to match with prequalified offers from our network of 40+ lenders in under 60 seconds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Staff were absolutely amazing…

Staff were absolutely amazing explaining everything keeping me updated with everything amazing can’t fault them

December 11, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're delighted to hear that our team kept you informed and provided exceptional service throughout the process. Your satisfaction is our priority, and we truly appreciate your feedback.

Rated 1 out of 5 stars

Obviously you haven’t done ya homework…

Obviously you haven’t done ya homework as I have a refund due and I would have been able to do pay it back easily.

December 11, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

We understand your frustration and appreciate your feedback. Our lending decisions are based on the criteria set by our network of lenders, which may not always account for pending refunds. We’re happy to assist further if you'd like to explore other options—please feel free to contact our support team.

Rated 5 out of 5 stars

Excellent service.

Excellent service.

December 6, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

"Thank you for your kind words! We're delighted to hear that you found our service excellent. Your satisfaction is our priority.

Rated 5 out of 5 stars

Professional

Professional, quick response and quick act . Their customer service is really very professional and helpful . They are very quick to inform you the outcome of your application. Overall , a very satisfactory experience.

December 5, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your detailed feedback! We're thrilled to hear about your positive experience with our professional and efficient team. Providing timely updates and excellent customer service is our commitment. We're glad we could assist you.

Rated 5 out of 5 stars

Lendly has a great team to help you…

Lendly has a great team to help you with the loan

December 5, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're thrilled to hear that our team was able to assist you effectively with your loan process. We're here to help anytime you need us

Rated 5 out of 5 stars

Fantastic they made the process very…

Fantastic they made the process very smooth when I was in a hurry to get a business loan.

December 4, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad we could make the process smooth and assist you promptly with your business loan needs. Don't hesitate to reach out if you need further assistance in the future!

Rated 5 out of 5 stars

Great experience

Great experience

December 4, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for sharing your feedback! We're thrilled to hear you had a great experience. If you need any further assistance, feel free to reach out.

Rated 5 out of 5 stars

Good

Good and he said he was going to do that

December 3, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you had a good experience and that everything went as expected. If there's anything else we can assist you with, please let us know.

Rated 5 out of 5 stars

Flexible and Understanding Approach to Business Lending

I approached Lendaly for assistance with business lending, and I’ve been impressed with their professionalism and willingness to work through various options for me. They were incredibly flexible and understanding of my unique business structure, ensuring that their solutions aligned with my specific needs. I truly appreciate their personalised approach and look forward to continuing this process with them. Highly recommend their service for anyone seeking tailored financial solutions.

November 29, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for sharing your experience! We're thrilled to hear that our team could assist you with a flexible and personalized approach to suit your unique business needs. Your recommendation means a lot, and we're excited to continue supporting you through this process. If you ever have more questions or require assistance, don't hesitate to reach out!

Rated 4 out of 5 stars

Quick to respond

Quick to respond

November 28, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found our response time quick. If there's anything else we can assist you with, please don't hesitate to reach out.

Rated 5 out of 5 stars

Very easy to deal with and get results…

Very easy to deal with and get results fast.

November 26, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for sharing your feedback! We're thrilled to hear you found our process easy and efficient. Your satisfaction is our priority!

Rated 5 out of 5 stars

It is very easy to get with and you get…

It is very easy to get with and you get all the information you need

November 28, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the process straightforward and informative. We're here to help whenever you need assistance!

Rated 5 out of 5 stars

Customer service 100%

Application process is easy and customer service is 100%
If you have questions they are willing to listen and give best advice possible.

November 27, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the application process easy and our customer service top-notch. It's our priority to listen and provide the best advice possible.

Rated 5 out of 5 stars

Had awesome experience highly recommended it

Gusty guidelines is perfect. Put me in the right direction for everything.Tell me what to do

November 23, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear our guidelines were helpful in pointing you in the right direction. If you need further assistance or have any questions, feel free to reach out—we’re here to help!

Rated 5 out of 5 stars

Seamless Process

Quick, easy and great service! Highly recommend

November 25, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're thrilled you had a quick and easy experience with us. Your recommendation means a lot!

Rated 3 out of 5 stars

Not too bad experience

Not too bad experience, very pushy on the phone calls though. All in all would recommend

November 22, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We’re glad you had a decent experience and appreciate your recommendation. We understand that frequent follow-ups may feel pushy at times, and we’ll take your comments into consideration to improve our approach.

Rated 5 out of 5 stars

Had a lovely lady call me and help me…

Had a lovely lady call me and help me through the process, Even though there were issues with my bank, she kept calling me back to make sure everything was on track.

November 20, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear our team was supportive and proactive in helping you navigate the process, even with challenges. Your satisfaction is important to us!

Rated 5 out of 5 stars

Phone call was pleasant but the sales…

Phone call was pleasant but the sales person should listen to what a person is saying.

November 20, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback. We’re glad you found the phone call pleasant. We'll ensure our team emphasises active listening to better address your needs and concerns.

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