Lendaly Reviews 493

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and clear communication, often noting the ease of speaking with real people who understand their needs. The service is frequently highlighted as excellent, with many appreciating the quick, simple, and efficient process, along with prompt responses and regular follow-ups. Reviewers also found the user experience to be straightforward and easy to navigate, making the application process clear and accessible. However, some customers also noted issues with the loan outcome, mentioning that they were not able to secure a loan or that the choice of lender was not aligned with their expectations. A few other people also felt that the customer service did not listen well or that the company showed disregard for their time and privacy by sending messages at inconvenient hours.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as quick, efficient, and professional.... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, responsiveness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the responsiveness,... See more

Response time

Reviewers mention positive feedback about response time, with many customers appreciating the quick and... See more

User experience

Users describe positive interactions with the user experience, highlighting an easy, user-friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lendaly has awesome communication. They are very upfront and forward with their products. Nothing is a problem with them, and they find quick solutions. Chat with real people not machines that can r... See more

Company replied

Rated 5 out of 5 stars

Here’s a short, clean 5-star review you can use: “Great experience with Lendaly. The process was quick and simple, and the team was very helpful and responsive. Everything was explained clearly a... See more

Company replied

Rated 5 out of 5 stars

They gave me a call back amd took me through all the steps. I never done this before and was not sure if it was the right path to take, however, they have done a job well done as I know understand wha... See more

Company replied

Rated 5 out of 5 stars

A quick turn around, less then 24hours from the time of applying until I recieved the funds. Also very clear communications, and is nice to speak to aussies on the phone with clear language barriers,... See more

Company replied


Company details

  1. Finance Broker

Written by the company

Lendaly is Australia and UK's free, online, one-stop shop for business finance. Our platform allows business owners to match with prequalified offers from our network of 40+ lenders in under 60 seconds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The website was extremely easy to use

The website was extremely easy to use, and the matched companies called and made offers to choose from.

January 31, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the website easy to use and that the matched lenders provided you with great options. We appreciate your support.

Rated 5 out of 5 stars

Good service

Good service

January 25, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you had a good experience with our service. If you ever need assistance again, we're here to help.

Rated 5 out of 5 stars

Great experiences overall rating ☆☆☆☆☆…

Great experiences overall rating ☆☆☆☆☆ 5 stars

January 23, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your amazing 5-star rating! ⭐⭐⭐⭐⭐ We're thrilled to hear you had a great experience with us. Your feedback means a lot, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Great experience

Great experience

January 22, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you! We're glad you had a great experience with us. We appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Very helpful

January 22, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're delighted to hear that you found our service helpful. We're always here to assist you with your financial needs.

Rated 5 out of 5 stars

Lendaly are great to deal with

Lendaly are great to deal with, there’s no waiting around for answers or delays. I’ve been really impressed with their service, Thankyou!

January 17, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're thrilled to hear that you found our service prompt and efficient. We appreciate your kind words and are always here to assist you. Thanks for choosing Lendaly.

Rated 4 out of 5 stars

Fast assessment

Fast assessment

January 15, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found our assessment process fast and efficient. Our goal is to provide a smooth and hassle-free experience. Let us know if you need any further assistance.

Rated 4 out of 5 stars

Your staff is kinds

January 9, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad to hear our staff made a positive impression. Providing friendly and supportive service is very important to us.

Rated 2 out of 5 stars

Misinformation

I have had a number of calls from lenders the I already deal with they can’t help nor beat the line of credit I have now.
So the consultant that call me saying she could get me a 1% line of credit for 3 years lied and none of your lenders can do this.

January 7, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

hank you for your feedback. We're sorry to hear about your experience. Our goal is to provide accurate information and connect you with lenders who can best meet your needs. While our consultants aim to present competitive options, the final terms are determined by the lenders after they review your profile. Please feel free to contact us at support@lendaly.com.au so we can address this matter further.

Rated 5 out of 5 stars

Very smooth and easy onboarding process…

Very smooth and easy onboarding process to clarify lending options. Instantaneous options.

January 8, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're thrilled to hear you found the onboarding process smooth and efficient, with clear lending options provided quickly. We appreciate your support.

Rated 5 out of 5 stars

Great help would recommend

Great help would recommend

December 10, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found our service helpful. We appreciate your recommendation.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Quick response times.

January 2, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for sharing your experience! We're delighted to hear that our team was friendly and made the application process simple for you. Your satisfaction is our priority.

Rated 5 out of 5 stars

I think they were friendly and made the…

I think they were friendly and made the application process very simple

January 2, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for sharing your experience! We're delighted to hear you found our team friendly and the application process straightforward. Your feedback means a lot to us.

Rated 5 out of 5 stars

Great guidelines and easy access to…

Great guidelines and easy access to resources and information

January 2, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found our guidelines clear and our resources easily accessible. Your experience matters to us.

Rated 4 out of 5 stars

Easy to use

Easy to use, quick and simple with fast approval

January 1, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're thrilled you found the process easy, quick, and efficient. We're here to help if you need anything further.

Rated 5 out of 5 stars

Very easy sign up

Very easy sign up, very simple questions.

January 1, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the sign-up process straightforward and simple. Let us know if there's anything else we can assist you with.

Rated 5 out of 5 stars

Good customer service

Very grateful experience

December 27, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're thrilled to hear you found our service super helpful. Let us know if there's anything else we can assist you with.

Rated 5 out of 5 stars

Was a pleasure using this platform

Was a pleasure using this platform

December 23, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're delighted to hear you had a positive experience using our platform. We look forward to assisting you again in the future.

Rated 3 out of 5 stars

Super helpful!

December 20, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

hank you for your feedback! We're thrilled to hear you found our service super helpful. Let us know if there's anything else we can assist you with.

Rated 5 out of 5 stars

Fast & prompt with there service

Fast & prompt with there service
Answers questions with a professional & make you feel comfortable

December 17, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for sharing your experience! We're thrilled to hear our team was fast, professional, and made you feel comfortable throughout the process. Your satisfaction is our priority.

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