Lendaly Reviews 493

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and clear communication, often noting the ease of speaking with real people who understand their needs. The service is frequently highlighted as excellent, with many appreciating the quick, simple, and efficient process, along with prompt responses and regular follow-ups. Reviewers also found the user experience to be straightforward and easy to navigate, making the application process clear and accessible. However, some customers also noted issues with the loan outcome, mentioning that they were not able to secure a loan or that the choice of lender was not aligned with their expectations. A few other people also felt that the customer service did not listen well or that the company showed disregard for their time and privacy by sending messages at inconvenient hours.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as quick, efficient, and professional.... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, responsiveness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the responsiveness,... See more

Response time

Reviewers mention positive feedback about response time, with many customers appreciating the quick and... See more

User experience

Users describe positive interactions with the user experience, highlighting an easy, user-friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lendaly has awesome communication. They are very upfront and forward with their products. Nothing is a problem with them, and they find quick solutions. Chat with real people not machines that can r... See more

Company replied

Rated 5 out of 5 stars

Here’s a short, clean 5-star review you can use: “Great experience with Lendaly. The process was quick and simple, and the team was very helpful and responsive. Everything was explained clearly a... See more

Company replied

Rated 5 out of 5 stars

They gave me a call back amd took me through all the steps. I never done this before and was not sure if it was the right path to take, however, they have done a job well done as I know understand wha... See more

Company replied

Rated 5 out of 5 stars

A quick turn around, less then 24hours from the time of applying until I recieved the funds. Also very clear communications, and is nice to speak to aussies on the phone with clear language barriers,... See more

Company replied


Company details

  1. Finance Broker

Written by the company

Lendaly is Australia and UK's free, online, one-stop shop for business finance. Our platform allows business owners to match with prequalified offers from our network of 40+ lenders in under 60 seconds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

I approached for business funding for…

I approached for business funding for cashflow. It has been well looked after with multiple options.

September 12, 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad we could provide you with multiple funding options to support your cash flow needs. If you need any further assistance, feel free to reach out.

Rated 5 out of 5 stars

Very helpful,quick to respond and…

Very helpful,quick to respond and provide quick solutions

March 14, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear you found our team helpful and responsive in providing quick solutions. We're always here to assist you.

Rated 4 out of 5 stars

Instantly respond

March 13, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you experienced a quick response. Let us know if we can assist you further.

Rated 4 out of 5 stars

Easy to understand and seems to be…

Easy to understand and seems to be working great.

March 12, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the process easy to understand and that everything is working well. Let us know if you need any further assistance.

Rated 4 out of 5 stars

Very good service and connected with…

Very good service and connected with lenders straight away however lenders offer minimum credit limit.

March 12, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found our service efficient and got connected with lenders quickly. We understand that credit limits can vary by lender, and we appreciate your input. If you'd like to explore other options, we're happy to assist.

Rated 5 out of 5 stars

Guys are great to deal with

Guys are great to deal with, very professional

March 13, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad you had a great experience with our professional team. If you need any further assistance, we're here to help.

Rated 5 out of 5 stars

Really receptive team

Really receptive team, focussed on my business needs and worked through the process easilu

March 6, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear our team was receptive and focused on your business needs, making the process easy for you. We're always here to help.

Rated 4 out of 5 stars

Lendally gives you an answer in seconds

The automatic system works wonders , nothing wrong with it

February 22, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear the automated system worked well for you. If you ever need further assistance, we're here to help.

Rated 2 out of 5 stars

When I filled out the application I put…

When I filled out the application I put in that I needed $70000 and when people called they were told that I needed $25000

February 24, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback. We’re sorry for any miscommunication regarding your loan amount. We strive for accuracy and will review this to ensure a smoother experience. Please feel free to reach out on support@lendaly.com.au so we can assist you further.

Rated 5 out of 5 stars

Very polite staff

Very polite staff, they help me to understand the loan process. They are very clear about documents and other stuff for the loan

January 23, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad our team could help you understand the loan process and provide clear guidance on the required documents. If you need any further assistance, we're always here to help.

Rated 4 out of 5 stars

The form was easy and intuitive

The form was easy and intuitive. I had a direct answer to follow up with lenders in minutes.

February 10, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the process easy and intuitive. Helping you connect with lenders quickly is what we strive for.

Rated 5 out of 5 stars

It was really good service thank you

It was really good service thank you, for putting my priorities first and understanding my situation.

February 11, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

We appreciate your kind words! Putting our customers first and understanding their needs is our top priority. We're glad we could assist you.

Rated 3 out of 5 stars

Reasons time wasn't as quick as would…

Reasons time wasn't as quick as would have liked an takes a bit of time to filldociments

February 10, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thanks for your feedback! We strive to make the process as fast as possible while ensuring all necessary details are covered. We appreciate your patience and are always looking for ways to improve.

Rated 4 out of 5 stars

Friendly staff very helpful & super easy

Friendly staff very helpful & super easy

February 6, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thanks for your kind words! We're glad you found the process easy and our team helpful. Let us know if we can assist you further.

Rated 5 out of 5 stars

Very helpful team

Very helpful team. Nothing was to hard.

February 4, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad our team could assist you and make the process smooth. If you ever need further support, we're here to help.

Rated 3 out of 5 stars

I would liked to find more clean info…

I would liked to find more clean info about who can apply and who not

January 30, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback. Please feel free to reach out to us at support@lendaly.com.au with any questions—we’re always here to help.

Rated 5 out of 5 stars

Lendaly

I received a call and the response time was fast. The voice was clear and website was easy to navigate.

January 31, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're pleased to hear that you had a quick response, clear communication, and an easy experience navigating our website. We appreciate your support.

Rated 5 out of 5 stars

Quick but couldn't help

January 30, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback. We're glad we could respond quickly, though we're sorry we couldn't assist further. If your situation changes, we'd be happy to help again in the future.

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