Lendaly Reviews 493

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and clear communication, often noting the ease of speaking with real people who understand their needs. The service is frequently highlighted as excellent, with many appreciating the quick, simple, and efficient process, along with prompt responses and regular follow-ups. Reviewers also found the user experience to be straightforward and easy to navigate, making the application process clear and accessible. However, some customers also noted issues with the loan outcome, mentioning that they were not able to secure a loan or that the choice of lender was not aligned with their expectations. A few other people also felt that the customer service did not listen well or that the company showed disregard for their time and privacy by sending messages at inconvenient hours.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as quick, efficient, and professional.... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, responsiveness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the responsiveness,... See more

Response time

Reviewers mention positive feedback about response time, with many customers appreciating the quick and... See more

User experience

Users describe positive interactions with the user experience, highlighting an easy, user-friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lendaly has awesome communication. They are very upfront and forward with their products. Nothing is a problem with them, and they find quick solutions. Chat with real people not machines that can r... See more

Company replied

Rated 5 out of 5 stars

Here’s a short, clean 5-star review you can use: “Great experience with Lendaly. The process was quick and simple, and the team was very helpful and responsive. Everything was explained clearly a... See more

Company replied

Rated 5 out of 5 stars

They gave me a call back amd took me through all the steps. I never done this before and was not sure if it was the right path to take, however, they have done a job well done as I know understand wha... See more

Company replied

Rated 5 out of 5 stars

A quick turn around, less then 24hours from the time of applying until I recieved the funds. Also very clear communications, and is nice to speak to aussies on the phone with clear language barriers,... See more

Company replied


Company details

  1. Finance Broker

Written by the company

Lendaly is Australia and UK's free, online, one-stop shop for business finance. Our platform allows business owners to match with prequalified offers from our network of 40+ lenders in under 60 seconds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great Service!

Excellent feedback and response to my business enquiries. Very prompt getting back to me for a quick and efficient funding.

May 30, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad we could respond promptly and support your business funding needs efficiently. We're here whenever you need us.

Rated 5 out of 5 stars

Very easy going and helped alot with my…

Very easy going and helped alot with my enquiry and finance

May 28, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're happy to hear the process was easy and that we could assist with your enquiry and finance needs. We're here if you need anything else.

Rated 5 out of 5 stars

Amazing thank u

Amazing thank u

May 1, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

You're very welcome! We're glad you had a great experience. If you need anything else, we're here to help.

Rated 5 out of 5 stars

Great and supportive staff that…

Great and supportive staff that carefully listen to your needs

May 22, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad our team could provide the support and attention you needed. We're always here to help.

Rated 3 out of 5 stars

So far professional friendly customer…

So far professional friendly customer service!
But I found technical by the end I had to postpone the application without submitting statements through the link was sent.

May 14, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear you had a positive experience with our team. We understand technical issues can happen—feel free to reach out whenever you're ready to continue, and we’ll be happy to assist.

Rated 5 out of 5 stars

Lendaly has been great so far and they…

Lendaly has been great so far and they care about their customers

May 9, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad to hear you've had a great experience so far. Caring for our customers is what we’re all about—we’re always here to help.

Rated 5 out of 5 stars

Very interactive

Very interactive, chase down the best options for you and easy to communicate with. Trustworthy reliable and professional.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Was an easy experience

Was an easy experience, trust is a big thing and the team at Lendalay were patient until i felf comfortable. I'd recommend them to anyone looking at business finance.

March 25, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We understand that trust is essential, and we're glad our team could support you throughout the process. We appreciate your recommendation.

Rated 3 out of 5 stars

Was matched with lenders

Was matched with lenders, but still not granted a loan.
Might be a good idea to collect a little more information, and see to it that customers will fit the lenders lending criteria before connecting them. That way they wont be misslead into making an applcation for credit that will ultimately only hurt them further, because it gives the impression that iv been connected with these lenders because i meet tjeir criteria.

March 25, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback. While we strive to match businesses with the best possible lenders, final approval depends on lender criteria. We appreciate the opportunity to assist you and hope to support you in the future.

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