Lendaly Reviews 493

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and clear communication, often noting the ease of speaking with real people who understand their needs. The service is frequently highlighted as excellent, with many appreciating the quick, simple, and efficient process, along with prompt responses and regular follow-ups. Reviewers also found the user experience to be straightforward and easy to navigate, making the application process clear and accessible. However, some customers also noted issues with the loan outcome, mentioning that they were not able to secure a loan or that the choice of lender was not aligned with their expectations. A few other people also felt that the customer service did not listen well or that the company showed disregard for their time and privacy by sending messages at inconvenient hours.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as quick, efficient, and professional.... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, responsiveness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the responsiveness,... See more

Response time

Reviewers mention positive feedback about response time, with many customers appreciating the quick and... See more

User experience

Users describe positive interactions with the user experience, highlighting an easy, user-friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lendaly has awesome communication. They are very upfront and forward with their products. Nothing is a problem with them, and they find quick solutions. Chat with real people not machines that can r... See more

Company replied

Rated 5 out of 5 stars

Here’s a short, clean 5-star review you can use: “Great experience with Lendaly. The process was quick and simple, and the team was very helpful and responsive. Everything was explained clearly a... See more

Company replied

Rated 5 out of 5 stars

They gave me a call back amd took me through all the steps. I never done this before and was not sure if it was the right path to take, however, they have done a job well done as I know understand wha... See more

Company replied

Rated 5 out of 5 stars

A quick turn around, less then 24hours from the time of applying until I recieved the funds. Also very clear communications, and is nice to speak to aussies on the phone with clear language barriers,... See more

Company replied


Company details

  1. Finance Broker

Written by the company

Lendaly is Australia and UK's free, online, one-stop shop for business finance. Our platform allows business owners to match with prequalified offers from our network of 40+ lenders in under 60 seconds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The whole process was simple and I was…

The whole process was simple and I was given the option of 4 different lenders to choose from.

July 3, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear the process was simple and that you had multiple lender options to choose from. We're here if you need any further support.

Rated 5 out of 5 stars

Very friendly and honestly service

Very friendly and honestly service

July 3, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found our service friendly and honest. If you need anything else, we're always here to help.

Rated 5 out of 5 stars

Promped call back

I found that tge service was quick to call me back

July 1, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're pleased to hear our team got back to you quickly. If there's anything more we can assist you with, feel free to reach out!

Rated 3 out of 5 stars

Did a good job.

June 25, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear we did a good job. If you need anything else, we're here to help!

Rated 5 out of 5 stars

Good customer service

Good customer service

June 28, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you had a positive experience with our customer service. Let us know if there's anything else we can assist you with!

Rated 5 out of 5 stars

Fast and easy

Fast and easy, did not expect it to be so smooth!

June 21, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear the process was faster and smoother than expected. We're here if you need anything else.

Rated 5 out of 5 stars

Great to deal with

Great to deal with, fast communication and easy to understand process. Very helpful

June 20, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad you found the process easy to understand and appreciated the fast communication. We're always here to help.

Rated 4 out of 5 stars

Easy and fast

Easy and fast. Information are well displayed and informative.

June 18, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're happy to hear you found the process easy, fast, and the information clear and informative.

Rated 4 out of 5 stars

Helpful and informative

June 18, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the service helpful and informative. Feel free to reach out if you have any other questions or need further support.

Rated 5 out of 5 stars

Very good and easy to process

June 13, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the process easy and straightforward. We're here if you need anything else.

Rated 5 out of 5 stars

Helpful and easy to navigate

ELLHelpful and easy to navigate

June 10, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found everything helpful and easy to navigate. Let us know if you need any further assistance!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service

June 8, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're thrilled to hear you had a fantastic experience with our customer service. We're always here to help!

Rated 3 out of 5 stars

Unsure if its complete

Unsure if the process is complete?

June 6, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thanks for your message! If you're unsure whether your application process is complete, feel free to reach out to our support team at support@lendaly.com.au. We’ll be happy to check the status and guide you through the next steps.

Rated 4 out of 5 stars

Easy to work with quick response

Easy to work with quick response

June 8, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found us easy to work with and appreciated the quick response. Let us know if you need anything else!

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Great lending provider!

June 4, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're thrilled to hear you're happy with the service and appreciate you seeing us as a great lending provider. We're here whenever you need us!

Rated 4 out of 5 stars

Tried to help to the best of there…

Tried to help to the best of there ability

June 4, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad we could assist to the best of our ability. If there's anything more we can do, feel free to reach out!

Rated 5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with Lendally Money Finance! From start to finish, the process was smooth, transparent, and stress-free. The team was incredibly helpful, professional, and quick to respond to any questions I had. They made sure I understood everything clearly and provided flexible options that suited my needs perfectly. I really appreciate their honesty and dedication to customer service. Highly recommend Lendally to anyone looking for reliable and trustworthy financial support!

June 2, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for the amazing review! We're thrilled to hear your experience was smooth, transparent, and stress-free. Our team is committed to providing clear, honest, and flexible support, and we're so glad we could meet your needs. We truly appreciate your recommendation!

Rated 4 out of 5 stars

Good follow up procedure

Good follow up procedure

May 28, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you appreciated our follow-up process. If you need any further assistance, we're here to help.

Rated 5 out of 5 stars

Nothing spesial

Nothing spesial

June 1, 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback. We’re always looking to improve, so if there’s anything we could’ve done better, feel free to let us know.

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