Great and profound customer service. He very knowledgeable and made sure I was comfortable and understood everything about my loan. Answered all my questions and allowed me to have time to ask questio... See more
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Company details
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LendingUSA exists to provide smart financing solutions at the important moments in life. The money people need when and where they need it.
Contact info
15303 Ventura Blvd., Suite 850, 91403, Sherman Oaks, United States
- 1-800-994-6177
- customerservice@lendingusa.com
- lendingusa.com
Hasn’t replied to negative reviews
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Courtesy
I was contacted promptly with a courteous individual who explained everything to me. She asked if I had any issues or concerns, which I did not, she was professional.

Reply from LendingUSA
My experience with LendingUSA was Exceptional…
My experience with LendingUSA was exceptional, the approval was quick, the terms were explained to me at the time of purchase and again by a phone call. They were very helpful in helping me attain my new puppy. I love the fact that if my balance is paid within 6 months there is no interest. I will definitely be using their services again.

Reply from LendingUSA
I’m not impressed in any way with this…
I’m not impressed in any way with this outfit. I’m representing a client involved in a fraudulent loan scheme and am prevented from calling inbound to speak with their fraud department. You should try calling them sometime, you will get stuck in a loop and not be able to have options to speak to anyone with decision making capacity. They will respond when the Class Action is initiated.

Reply from LendingUSA
Was a good experience,I like the way…
Was a good experience,I like the way they assist me and there quick responce and quick approval is amazing.

Reply from LendingUSA
Shapiro Review
Shapiro Review
Thank you for your kind and considerate support in strengthening our financial wellbeing. Kelly is caring and professional, which is valued when dealing with such a stressful matter.

Reply from LendingUSA
Easy to work with
Easy to work with, returned call promptly, explained the details well, had my options laid out and ready for me to select the one that works the best for me. I would recommend their service

Reply from LendingUSA
It has been great
It has been great, very helpful and they explain everything to you. I would recommend.

Reply from LendingUSA
Great customer service
Great customer service. Thank you for assisting me.

Reply from LendingUSA
Very helpful
I was very pleased with how quickly they were able to assist me and I like that I am assigned to one person to handle my loan and any questions that I might have.

Reply from LendingUSA
I’ve had a very good experience at…
I’ve had a very good experience at Lending USA. They’ve been professional, courteous, knowledgeable and seems to care about their clients. Thank you!

Reply from LendingUSA

Reply from LendingUSA
Loan Consolidation
Explained the process in making sure I understood everything. Very cordiual and helpful in answering my questions and concerns. I would recommend Lending USA for your financial needs.

Reply from LendingUSA
Amazing Company and Super Helpful!
I am writing this review as someone who got a loan to finish my Alleviate Debt Solution program and Fresh Start Lending (a division of Lending USA) has been extraordinarily helpful to me and the process was speedy and very specific... Jonathan Choi was very helpful and explained everything clearly.

Reply from LendingUSA
My experience was quick
My experience was quick, easy and beneficial. I would recommend it to anyone with credit difficulties.

Reply from LendingUSA
Highly Recommend!!
Completing the loan process was excellent and quick. My processor, Alex Ordonez was very knowledgeable and explained every detail in simple terms. He answered all of my questions and gave me some great advice.

Reply from LendingUSA
Customer Service representative very…
Customer Service representative very professional and knowledgeable

Reply from LendingUSA
Terrible customer service
Terrible customer service. I was double charged for the month of March of 2023 within two days. I only authorized one payment and not two. They said they would not stop the payments and would refund me that would take one month to do so because of them and taking an extra $449.39 out of my account. I am not able to pay my rent thinks, lending USA for screwing me over.

Reply from LendingUSA
The process was quick and easy
The process was quick and easy. Everything was explained throughly and simplified to your understanding. There are no hidden fees and nothing is forced upon you if you're not in agreement with terms. You are given options within your financial ability when paying back loan. Customer service was friendly and knowledgeable. They spoke clearly and made follow up calls to make sure I understood terms.

Reply from LendingUSA
Everything it’s been a nightmare 😡 I…
Everything it’s been a nightmare 😡 I agreed to a 5 year loan and got a 4 year loan instead and you can’t pick your day for auto pay I think if you use auto pay you should definitely get to pick your day then when they took the first payment they had the wrong amount and the very next day they sent me a email to collect a debt for $1.09 omg 😳 when I got the loan you had a 10 day grace period and they were hounding me for $1.09 and it was THEIR MISTAKE you got to be kidding me very very very dissatisfied from the beginning and it got worse if they had 0 stars I would have picked that

Reply from LendingUSA
Customer service experiance
Customer service was excellent and professional. answered all my questions that i had. Was a great experiance.

Reply from LendingUSA
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